Bill Ray Nissan - Service Center

She always makes sure you leave satisfied... I know a good customer service representative when I see one, and Ms.Ericka Dillion is sure one of them. I look forward to seeing her when ever I n I know a good customer service representative when I see one, and Ms.Ericka Dillion is sure one of them. I look forward to seeing her when ever I need to visit The dealership. She is a pleasure to work with. More

Periodic service Always dealing with Erica who takes such great care of me.Very friendly and goes out of her way to make it a pleasant experience. Always dealing with Erica who takes such great care of me.Very friendly and goes out of her way to make it a pleasant experience. More

Great Service Experience! I just want to say how happy I am with my service visit today at Bill Ray Nissan. Erica was very nice and attentive to me throughout the service. She I just want to say how happy I am with my service visit today at Bill Ray Nissan. Erica was very nice and attentive to me throughout the service. She made sure I had everything I needed while I was waiting and helped to get me on my way as quickly as possible. More

Why Erica Dillion is an Immeasurable Asset. I arrived mid-afternoon, without an appointment in need of an oil change and "Look Over for Problems." Erica greeted me and reported to me that one of I arrived mid-afternoon, without an appointment in need of an oil change and "Look Over for Problems." Erica greeted me and reported to me that one of my tire valves was in need of replacement because it wouldn't register with the electronic system when my tire pressure was out of range. This could be replaced for a big dent in my wallet. However, the tire steem wouldnt leak and I could check my tire pressure myself, every 4 weeks and add pressure if needed. As a "Self Confessed" mechancial Dunder Head, she offered to have me drive in and she would check the pressure for me. She made it easy for me to come back and saved me some meaningful money. She is very Custome Centric, and puts herself in the customers shoes. In short she has great Emotinal Intelligence. I Trust Her!!!!! More

Awesome Service rep! Thank you Erica! @BillRayNissanlongwood. Been coming here 2 years now and the always receive top notch custmer service. Always very freindly and helpf Thank you Erica! @BillRayNissanlongwood. Been coming here 2 years now and the always receive top notch custmer service. Always very freindly and helpful. You guys are awesome! More

My wonderful service dealer Erica! Erica helped me over the phone before I came and welcomed me when I first arrived. She was very professional and considerate of my needs and making me Erica helped me over the phone before I came and welcomed me when I first arrived. She was very professional and considerate of my needs and making me comfortable. I go to an all Women’s college (Brenau University), so to see a women in a male dominated industry who is doing well is very refreshing. Nissan always takes care of me, but Erica really made my experience today very pleasant. I loved the friendliness she has and really appreciate her going out of her way to help me today, which usually doesn’t happen when I come to service my car! She was very polite and carries herself well, I hope she continues to be a face of Nissan and prospers as a Woman here. I would definitely recommend Erica when coming to Nissan for a helpful and pleasurable experience. More

Erica is AWESOME With Erica, I feel I am getting personal service. During an extremely busy Saturday morning, Erica saw that no one had acknowledged me for service a With Erica, I feel I am getting personal service. During an extremely busy Saturday morning, Erica saw that no one had acknowledged me for service and jumped right in to introduce herself and get my service started. Erica understands that sometimes as a woman we aren't as assertive in certain situations. I think adding Erica to your service team is not only a smart move, but with Erica, she brings a warm and sincere persona to her role. It's easier to interact with her, especially when greeted with a big friendly smile! More

That was an extra mile service I made my appointment for today Saturday at 11am, when I arrived I was greet by Erica, she told me I was not on the list for my appointment, she inmed I made my appointment for today Saturday at 11am, when I arrived I was greet by Erica, she told me I was not on the list for my appointment, she inmediately appologize and told me that the wait with or without an appointment was going to be long. She recoemended me to come in the afternoon because the wait was not long. She was really sorry and that is what I did. I came back and she took care of me. I did not even wait 20 min. I am glad she recomended me to come later. The wait she treated me and my kids was above and beyond. First time I receive this kind of service in any dealer I have been. Thanks Erica and I will come back and look for you next time. More

Erica in Service I really enjoyed coming to your Dealer Bill Ray Nissan and having my car tuned up! woman who helped me is very very nice and explained everything I I really enjoyed coming to your Dealer Bill Ray Nissan and having my car tuned up! woman who helped me is very very nice and explained everything I needed to know her name is Erica and I hope that she is here and when I come next time so I can have her again!! I recommend anyone to ask for her! More

Superb service Erica provided excellent customer service. Very professional and friendly. Definitely recommend asking for her if you need service done at Bill Ray Ni Erica provided excellent customer service. Very professional and friendly. Definitely recommend asking for her if you need service done at Bill Ray Nissan Longwood FL. More