Bill Ray Nissan - Service Center

I came in to Bill Ray for a routine oil change. ..I was greeted by Robert Simmons who immediately addressed my concerns...Mr Simmons kept me in the loop during my wait and was very helpful with help ..I was greeted by Robert Simmons who immediately addressed my concerns...Mr Simmons kept me in the loop during my wait and was very helpful with helping me decide on what my Rouge required... overall it was a good experience More

Tony It was very nice doing business with you &thank you for your Richard thank you Classic ii auto Walid for your Richard thank you Classic ii auto Walid More

I received an incredible offer and I have the angels from nissan to thank and I appreciate all their hard work. Good job Nissan👍! nissan to thank and I appreciate all their hard work. Good job Nissan👍! More

My service representative was polite and friendly. He did not pressure me to do services I didn’t intend to receive. Very positive. He did not pressure me to do services I didn’t intend to receive. Very positive. More

Tony was very helpful in the servicing process and the technician did his best to chase the issue. technician did his best to chase the issue. More

These guys always do a great job. I don't have to wait long....they are quick and efficient. The staff is very friendly and helpful. This dealership is really good. I don't have to wait long....they are quick and efficient. The staff is very friendly and helpful. This dealership is really good. More

Amazing service! Great customer service provided by an awesome team. Every time I have gone I have left satisfied. Great customer service provided by an awesome team. Every time I have gone I have left satisfied. More

They did good work and got me in and out quickly, doing exactly what I asked and providing quotes on the tire replacement that I was not prepared to do at this time. exactly what I asked and providing quotes on the tire replacement that I was not prepared to do at this time. More

Upon arriving, everyone had something to do and it did not include greeting me. I was left in my car for a good 5 minutes, until a young man came and asked me to pull up; after that I was left again to wo not include greeting me. I was left in my car for a good 5 minutes, until a young man came and asked me to pull up; after that I was left again to wonder "what is next" 3-4 minutes went by and finally greeted by Robert. If the process is to remain in your vehicles until someone greets and direct you to the next phase - that was poorly executed. A person should never have to sit in their vehicle for 8-10 minutes waiting for direction and most importantly be greeted. More