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1,335 Reviews of Bill Ray Nissan - Service Center
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January 12, 2024
Timely, knowledgeable, and helpful service. I had an appointment and was serviced for that time slot. I had an appointment and was serviced for that time slot. More
by COUNTY27
Verified CustomerEmployees Worked With
January 12, 2024
Service was prompt and quick. Assessed all my car needs. Darryl was a great advisor and very thorough to ensure I was happy. Assessed all my car needs. Darryl was a great advisor and very thorough to ensure I was happy. More
by MEGANYASMIN
Employees Worked With
January 12, 2024
Had to replace the transmission for my 2015 Rogue Select. The service team did amazing in assisting me with contacting Nissan corporate to secure a partial warranty goodwill (thanks a million Dan!). Zach V. The service team did amazing in assisting me with contacting Nissan corporate to secure a partial warranty goodwill (thanks a million Dan!). Zach V. was truly a professional service advisor and great support throughout the whole process, also helping in getting a rental car in a very short notice. Kudos to the whole service team for going above and beyond with service level, timeframes, great communication and having a stress-free environment in the office, placing the client first. More
by Florian G.
January 12, 2024
Zachary goes above and beyond as a Service Technician. He truly cares about us and he always makes sure that our vehicles is in top running order. Zachary is definitely an asset to Billy Ray Nissan. He He truly cares about us and he always makes sure that our vehicles is in top running order. Zachary is definitely an asset to Billy Ray Nissan. He always keeps us in the loop and responds quickly. He is awesome!!! More
by JHDKENDALL
Employees Worked With
January 11, 2024
Service was completed on time and done correctly. Additional services were discussed and tabled for future visit. Additional services were discussed and tabled for future visit. More
by MSHAWK48
Employees Worked With
January 11, 2024
Bill-Ray has always been helpful, knowledgeable and courteous to me. I'm always taken good care of even when I come in without an appointment. courteous to me. I'm always taken good care of even when I come in without an appointment. More
by BRINSON347
Employees Worked With
January 11, 2024
I like the dealership…the location and the cleanliness of it, and even the service guys are professional and polite. What I did not care for is the surprise $5 shop service fee for supplies that I felt like it, and even the service guys are professional and polite. What I did not care for is the surprise $5 shop service fee for supplies that I felt like should have been included in the price of the oil change, not added to the price after the fact. It was only a small thing that I felt was dishonest, but like a hair in your food, this small thing spoiled the experience for me, and tarnished the reputation of the dealership in my mind. Since I believe if a company is dishonest with small matters they’ll also be dishonest with larger matters, I doubt I’ll be back as a customer. I hope it was worth the $5. More
by GATOR37116
Employees Worked With
January 11, 2024
Service department always treats me well. Never feel up-sell pressure. Daryl keeps me informed on the status of my vehicle. Never feel up-sell pressure. Daryl keeps me informed on the status of my vehicle. More
by CINDY.BARGO
Employees Worked With
January 11, 2024
Darryl is our got to for Switch Phase Electrical, Awesome Experience every time Both Personal and Business. Keep up the great work and service experience respect!! Experience every time Both Personal and Business. Keep up the great work and service experience respect!! More
by JOSH@SWPHE.COM
Employees Worked With
