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Bill Snethkamp Chrysler Dodge Jeep Ram

Highland Park, MI

4.0
188 Reviews

16400 Woodward Avenue

Highland Park, MI

48203

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Showing 188 reviews

January 31, 2023

Appears to be FRESH faces. Initial thoughts 👍👍👍, ended slightly BELOW exceptions 👉. I will probably give them another visit to 👀 4 improvement More

by daved162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
never identified themself
January 31, 2023

This place is an absolute joke. The service isle smells like weed and it’s honestly a dump. It took over 4 weeks to receive a call about what repairs my vehicle needed and they coul More

by Michael v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay
January 17, 2023

Bill Snethkamp dealership. The staffs of this service department are very professional,courteous and punctual. Most of all their waiting room is exceptionally clean. They'll h More

by lowe16595
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Caul (990)
October 25, 2022

Very Unprofessional! ! Salesmen Loay Mansour and Sales manager Alex Chernov, both gave me false information !! Gave me many stories and lied then texted me with a threat More

by Zahiya
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Loay Mansour and Alex Chernov
October 18, 2022

Excellent customer service while getting an oil change. Ms. Caul was very knowledgeable, gave good advice for future maintenance needs. I’ll be back for sure. More

by Mtcrimando
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ms. Caul
October 18, 2022

I understand waiting on parts but the communication was very poor for the length of time my vehicles was there although money was deducted from my bill. A loaner vehicle was not offered for my inconvenienc More

by Killerdee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Olivia Soucy, Katie
September 28, 2022

Work completed to my satisfaction. Staff polite, courteous and helpful. Will be back when more maintenance is required. More

by Xyz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Caul
April 20, 2022

Service representative Eric was knowledgeable Of cars. He went above and beyond to make Sure my service was satisfactory. More

by mjjohnson5853
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
January 28, 2022

Ordered a new 2022 Ram 2500 Laramie through this dealership. Don’t go through this dealership! Service was terrible. When I figured out that there were issues with my new vehicle they told me to More

by Kcvwormer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Randazzo
October 05, 2021

I had to have my jeep towed to Snethkamp because it wouldn’t start. The diagnosis came in pretty quickly and this was a part that Mopar no longer makes. I was able to get a part from a parts store and More

by vabrannas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt and the Tech, forgot his name
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