Bill Snethkamp Chrysler Dodge Jeep Ram
Highland Park, MI
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Appears to be FRESH faces. Initial thoughts 👍👍👍, ended slightly BELOW exceptions 👉. I will probably give them another visit to 👀 4 improvement Initial thoughts 👍👍👍, ended slightly BELOW exceptions 👉. I will probably give them another visit to 👀 4 improvement More
This place is an absolute joke. The service isle smells like weed and it’s honestly a dump. It took over 4 weeks to receive a call about what repairs my vehicle needed and they coul The service isle smells like weed and it’s honestly a dump. It took over 4 weeks to receive a call about what repairs my vehicle needed and they couldn’t even give me a rental!! Stay the xxxx away from bill snethkamp, you’ll thank you later More
Bill Snethkamp dealership. The staffs of this service department are very professional,courteous and punctual. Most of all their waiting room is exceptionally clean. They'll h The staffs of this service department are very professional,courteous and punctual. Most of all their waiting room is exceptionally clean. They'll have my business anytime. More
Very Unprofessional! ! Salesmen Loay Mansour and Sales manager Alex Chernov, both gave me false information !! Gave me many stories and lied then texted me with a threat ! Salesmen Loay Mansour and Sales manager Alex Chernov, both gave me false information !! Gave me many stories and lied then texted me with a threat stating, " I better not see anything negative about my name anywhere". More
Excellent customer service while getting an oil change. Ms. Caul was very knowledgeable, gave good advice for future maintenance needs. I’ll be back for sure. Ms. Caul was very knowledgeable, gave good advice for future maintenance needs. I’ll be back for sure. More
I understand waiting on parts but the communication was very poor for the length of time my vehicles was there although money was deducted from my bill. A loaner vehicle was not offered for my inconvenienc very poor for the length of time my vehicles was there although money was deducted from my bill. A loaner vehicle was not offered for my inconvenience. I had to reschedule several doctor appointments from September 30 to October 17, 2022. More
Ordered a new 2022 Ram 2500 Laramie through this dealership. Don’t go through this dealership! Service was terrible. When I figured out that there were issues with my new vehicle they told me to dealership. Don’t go through this dealership! Service was terrible. When I figured out that there were issues with my new vehicle they told me to call Chrysler. Chrysler sent me back to the sales Dept/ the sales rep who helped me. I then asked for a manager, I was ignored. Was recommended there by a good friend of the dealer. The sales rep who took care of me clearly was more focused on retirement over aiding me with my new vehicles issues. I still haven’t gotten anything resolved after a month of owning the new Ram. If I could give them a 0/5 stars I would. More
I had to have my jeep towed to Snethkamp because it wouldn’t start. The diagnosis came in pretty quickly and this was a part that Mopar no longer makes. I was able to get a part from a parts store and wouldn’t start. The diagnosis came in pretty quickly and this was a part that Mopar no longer makes. I was able to get a part from a parts store and it was installed quickly. There were a couple other things that were completed with no charge. More