
Bill Snethkamp Chrysler Dodge Jeep Ram
Highland Park, MI
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Buying a vehicle I e-mailed over the weekend for information on a vehicle, then made an appointment to test drive the vehicle. The day I was suppose to test drive the I e-mailed over the weekend for information on a vehicle, then made an appointment to test drive the vehicle. The day I was suppose to test drive the vehicle, I e-mailed them to let them know I was coming because it's 160 miles round trip from my house. I arrived to find one of the dealerships workers taking the vehicle, and Shelly had informed me he went for a doctors appointment, even though I just saw him leave. I figured I would be waiting about an hour, but Shelly told me he would be back in a few minutes. He came back about 20 minutes later and Shelly informed me their own worker was going to purchase the vehicle. So was lied to the whole time I was there waiting. I would not recommend this dealership to anybody, why would anyone want to purchase a car from liars and underhanded people? More
For years I have not only bought all of my Chryslers from this dealership but I have also had them all serviced here as well. Their service staff goes above and beyond to make sure the customer is informed a this dealership but I have also had them all serviced here as well. Their service staff goes above and beyond to make sure the customer is informed and kept up to date. Top notch customer service. More
I walked in and no one approached me. There were people sitting alone at their desks and they ignored me. I inquired about used cars and they had a limited selection (one row). They discouraged me from fi sitting alone at their desks and they ignored me. I inquired about used cars and they had a limited selection (one row). They discouraged me from financing. without even officially inquiring. I walked out the same way I came in, in the dark. More