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Bill Talley Ford Inc.
Mechanicsville, VA
129 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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129 Reviews of Bill Talley Ford Inc.
November 12, 2026
The Quick Lane service area did a great job, not only with the oil change and inspection, but also by honoring and respecting the appointment. I was in and out of there in around 30 minutes. with the oil change and inspection, but also by honoring and respecting the appointment. I was in and out of there in around 30 minutes. More
by Rick & Robin Johnson
Employees Worked With
Jason
November 11, 2026
Last year my Explorer steering assembly went bad, recall didn't apply. I was real hesitant to get them to do the repairs. We'll i couldn't have been more wrong. Dropped off the vehicle repaired in a timely didn't apply. I was real hesitant to get them to do the repairs. We'll i couldn't have been more wrong. Dropped off the vehicle repaired in a timely manner. My service writer she is amazing very patient and polite. Highly recommend getting back to dealship repairs. By the way they beat there competitions prices. More
by carsten bessey
Employees Worked With
Chrystal
November 06, 2026
Sales rep was courteous and pleasant to work with. If she didn't know the answer to my question, she was quick to consult the manager and come back with an answer. She kept us posted on production and If she didn't know the answer to my question, she was quick to consult the manager and come back with an answer. She kept us posted on production and transportation and notified me when the vehicle was in and ready for delivery. Definitely would deal with her and Bill Talley Ford . The dealership dealt fairly with me 11 years ago. More
by Ralph
Employees Worked With
Katherine Boone
October 14, 2026
Professional, knowledgeable staff that preforms quality repairs at a reasonable price. The facility is well maintained and inviting to customers. repairs at a reasonable price. The facility is well maintained and inviting to customers. More
by Billpack28
Employees Worked With
Jason in the quick lane service department , Michael Boland
October 10, 2026
Early appointment, no delays. Service technician, Jason Evans, was prepared for my appointment. Jason is personable and seems to generally care about providing excellent customer Service technician, Jason Evans, was prepared for my appointment. Jason is personable and seems to generally care about providing excellent customer service and works diligently to communicate with the customer and keep them informed regarding their vehicle. I enjoy working with him. More
by Gunner
Employees Worked With
Jason Evans
October 05, 2026
Everyone at Bill Talley Ford is customer oriented and try their best to ensure customer satisfaction. I was very pleased with my experience with my salesperson, sales management team, and financial support t their best to ensure customer satisfaction. I was very pleased with my experience with my salesperson, sales management team, and financial support team. More
by tcmeeks56
Employees Worked With
Gary Shortridge, Marvin Streat
September 28, 2026
You need to be sending out coupons with prices on them. I got one online from Bill Talley no price so no one will give me a discount. I’m getting my repair done at Bill’s. I Use and highly recommend your I got one online from Bill Talley no price so no one will give me a discount. I’m getting my repair done at Bill’s. I Use and highly recommend your dealership to everyone so please send me some coupons Cmhi4you@aol.com. We own 2 fords & plan to buy another 1 next year. Thank you!!! Cathy Markham More
by cmhi4you
Employees Worked With
None
