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Bill Talley Ford Inc.
Mechanicsville, VA
86 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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86 Reviews of Bill Talley Ford Inc.
October 22, 2025
Friendly service people and down home type feel, in my opinion makes Bill Talley a top shelf dealer also great salesman no pressure just the facts,we have purchased our last 2 vehicles there and are very opinion makes Bill Talley a top shelf dealer also great salesman no pressure just the facts,we have purchased our last 2 vehicles there and are very satisfied More
by Blueuzzle
Employees Worked With
Brad VanStavern
October 20, 2025
My appointment ( for a recall, software update)was scheduled for 9:00a.m, I arrived at 8:55 and signed in. I was told it would take about an hour. It was after 10:00 a.m. before they even pulled my tr scheduled for 9:00a.m, I arrived at 8:55 and signed in. I was told it would take about an hour. It was after 10:00 a.m. before they even pulled my truck into the garage. It almost 11:00 before I was able to leave. I honestly don’t know why the think their customers time is so unimportant. I will not use them for service in the future. More
by Dissatisfied customer
Employees Worked With
Service Department
September 18, 2025
The customer service is wonderful. Bill Talley has been working on my 2015 Ford Edge for years and always done a great job and this means less stress for me. They go the extra mile for Bill Talley has been working on my 2015 Ford Edge for years and always done a great job and this means less stress for me. They go the extra mile for the customer. Thank you, Connie Hall More
by Conniehall2007
Employees Worked With
Crystal
September 17, 2025
Terrible service no communication impossible to get any body to call about car work. Even the service manager won't call u back. Lies about when car will be looked at and blames the customer for the probl body to call about car work. Even the service manager won't call u back. Lies about when car will be looked at and blames the customer for the problem More
by Ddelamorton
Employees Worked With
Service dept
September 15, 2025
This is the second vehicle that I have bought from Bill Talley Ford. The service was great. The salesman was great. The finance manager was great.Thanks Talley Ford. The service was great. The salesman was great. The finance manager was great.Thanks More
by 316clm
Employees Worked With
Nevin Barnes
September 13, 2025
I recently had my car declined for inspection. The 2 things they rejected it for, they’ve passed the last 3 years. I have proof of it. And nothing has changed July 1st for inspections. They al The 2 things they rejected it for, they’ve passed the last 3 years. I have proof of it. And nothing has changed July 1st for inspections. They also wanted to change both front and back brake pads and they had already been changed two years ago by Mr. Smith Auto. I feel like they take advantage of women. I also heard a woman on the phone another time, ask if they could speak to her husband because she wasn’t familiar with cars and he declined everything that they said they needed to do. I will never take my car back to Ford. They are untrustworthy and unreliable. More
by lynns06
Employees Worked With
None
