Bill Talley Ford Inc.

This is the second vehicle that I have bought from Bill Talley Ford. The service was great. The salesman was great. The finance manager was great.Thanks Talley Ford. The service was great. The salesman was great. The finance manager was great.Thanks More

Great experience. Will be buying another vehicle in the near future. Thank you Larry Bracy. Will be buying another vehicle in the near future. Thank you Larry Bracy. More

Went in for an oil change and the customer service lady tried to force me into tires that weren't made for my vehicle. They inspected my 2022 Explorer two months prior (5K miles difference) and now, she su tried to force me into tires that weren't made for my vehicle. They inspected my 2022 Explorer two months prior (5K miles difference) and now, she suggested I get a specific set of 4 tires. I looked at them and price matched Costco tires. Further research proved her suggested tires weren't made for my vehicle. Incompetent snake in the grass. She said if they were mounted I was stuck with them. The gentleman overhearing all of this jumped in to rectify the situation. I left 2 hours after my appointment time. I advise you skip the headache until she is fired. More

I can’t praise the salesman and the sales manager enough (Chris and Marvin)for the extra time they put in to make my purchase a truly wonderful experience. I’ve bought many vehicles in my life and this was (Chris and Marvin)for the extra time they put in to make my purchase a truly wonderful experience. I’ve bought many vehicles in my life and this was one of the best. They went above and beyond to make it happen. I would definitely recommend Bill Talley Ford in Mechanicsville Va for your next vehicle purchase. More

We've purchased 5 Trucks from Bill Talley over the years. The last three from Brad! The last three from Brad! More

The. personnel a t Bill Talley are very courteous and have a great knowledge of all their vehicles. They worked up a deal to fit my budget with incentives personnel a t Bill Talley are very courteous and have a great knowledge of all their vehicles. They worked up a deal to fit my budget with incentives galore. I really felt like part of the Bill Talley family. More

Friendly , service people always have taken care of any service needs I have had and always agreeable with time and working with me on appointments, always get what you expect . service needs I have had and always agreeable with time and working with me on appointments, always get what you expect . More

The Service Department took time with an issue that has popped up infrequently and I appreciated their efforts to identify the source of the problem. popped up infrequently and I appreciated their efforts to identify the source of the problem. More

Brought vehicle in for oil change, and state inspection, rotate and balance of tire and air filter change. Service writer on duty was not very assisting asked for courtesy, shuttle or transportation. Servi rotate and balance of tire and air filter change. Service writer on duty was not very assisting asked for courtesy, shuttle or transportation. Service. Writer told us that he did not know the answer to the question. He did not take any effort to look or get the answer. Had to go to a different department to ask about courtesy shuttle. All interactions from service writer to customer service rep seemed as if they didn’t want to be there or work there the nicest employee there was a gentleman that gave us a ride to our next location. Prices for service seemed a little high I questioned the pricing I was given an answer of prices are just high no real explanation. We will not be taken our vehicles back to this location for service or trade-in.. More