
Bill Wright Toyota
Bakersfield, CA
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1,172 Reviews of Bill Wright Toyota
Go see Alonso at Bill Wright. Thorough, easy, and pain free buying experience. Couldn’t be happier! Larry in finance will make your day. Highly recommend Bill Wright Toyota Thorough, easy, and pain free buying experience. Couldn’t be happier! Larry in finance will make your day. Highly recommend Bill Wright Toyota More
Pretty un impressed with my experience here so far. Sales played games keeping me waiting while they sat and talked about their personal lives. Fast forward, bought the car called the finance departmen Sales played games keeping me waiting while they sat and talked about their personal lives. Fast forward, bought the car called the finance department the next day to ask about something, I left a message and never received a call back. 2 weeks after purchase I get a call from Paul about a survey I filled out from toyota where I had mentioned some pre existing damage that was hidden by the dealer on the car. Nor disclosed by the dealer. I found out later in the service records online. The dealer showed me a clean carfax on this cpo vehicle. Paul said to let him know when the car was in for service and he would check it out to see if he could help. The car is in service as of yesterday morning, I told my service advisor kassandra about it. She claims she can not reach Paul. This morning I call and speak to Paul he assures me he will look into it. This was at 9 am, at 1230 pm I get a call from kassanda saying she hasn't heard from Paul and still can not get ahold of him. This is my warning to other consumers and I will continue to follow the correct steps to get this resolved at the expense of my time and patience. More
Thomas Dunn is awesome! He and the team at Bill Wright Toyota completed my service And my vehicle is running great! Thank you! T Delec He and the team at Bill Wright Toyota completed my service And my vehicle is running great! Thank you! T Delec More
The past three or four times I have brought my car in for service I have worked with Medka Thompson. He is amazing! He is always very friendly and professional. He always goes above and beyond to make sure service I have worked with Medka Thompson. He is amazing! He is always very friendly and professional. He always goes above and beyond to make sure everything is taken care of in the a timely manner. He takes time to explain the service performed and any potential issues that need to be addressed and never makes you feel rushed. He is truly a pleasure to deal with. More
Wonderful, no hassle working with Ruben C. Expected high pressure but received honest explanations every step of the sale. How many times have you gotten more money for your trade than expect Expected high pressure but received honest explanations every step of the sale. How many times have you gotten more money for your trade than expected? Finance man was great with presenting options but didn't pressure me to buy. Would I recommend someone to B. Wright, most definitely. Have purchased 5 vehicles in 20 years. Try them! More
August 24/2023 I bought a Toyota RAV4 one week ago. My experience was amazing. Jesús Gutierrez is my Salesman Specialist. Mr. Gutierrez is very knowledgeable, professional, patient and very kind. He ha My experience was amazing. Jesús Gutierrez is my Salesman Specialist. Mr. Gutierrez is very knowledgeable, professional, patient and very kind. He has good communication skills that make the process smooth and comfortable. Although the sealing process is done, Mr. Gutierrez continues with his genuine desire to help and solve questions with the technology of the vehicle. I recommend Mr. Gutierrez as your Professional Assessor. Additionally, Mr. Kal Qudsi, the Finance Manager, was wonderful with his deep voice instructing me about the process of the credit and the benefits of extended warranty. Also, I noticed the happiness shared by other team members for the successful accomplishment of the transaction. Mr. Tom came and offered us cupcakes. Another gentleman came with a big red bow for pictures. In conclusion, I have a great feeling and experience because buying a car can be very stressful. Finally, I would say that Bill Wright Toyota's team is the best and its slogan is very true: "Toyota Exceeding Expectations" More