Bill Wright Toyota

Staff was very friendly, place was clean and very welcoming. However my only drawback was as a customer who walked in and did not have an appointment I did have to wait for some time before being see welcoming. However my only drawback was as a customer who walked in and did not have an appointment I did have to wait for some time before being seen by a representative. However my service was able to be done on the same day so this was a plus. Overall I would come again and recommend to anyone. More

The staff were both friendly and professional. In our service experience.When we walked in the lobby my wife had a craving for a cup of coffee.She walked to coffee area and was disappointed to. se In our service experience.When we walked in the lobby my wife had a craving for a cup of coffee.She walked to coffee area and was disappointed to. see no coffee was brewed. More

Great customer service and professional salesman and awesome experience overall. Would recommend them to others. awesome experience overall. Would recommend them to others. More

Amazing service , courteous, very helpful, wait time was not long at all, when I picked up my car it was very quick process thank u not long at all, when I picked up my car it was very quick process thank u More

Jesus Rodriguez is very professional, very detailed in all the information. I would definitely work with him again in the future all the information. I would definitely work with him again in the future More

Mario did a good job as a sales representative and very helpful explaining any questions we have. Thank you Mario. helpful explaining any questions we have. Thank you Mario. More

Feedback on my recent service experience: My service manager was very friendly and welcoming. I received a call when my vehicle was ready, and the service department checked many items on my vehicle (b manager was very friendly and welcoming. I received a call when my vehicle was ready, and the service department checked many items on my vehicle (brakes, tires, etc.). Overall, my experience there was very good, however I have two suggestions for improvement: 1. We had to wait about 10-15 minutes to talk to a Service Advisor, despite the fact that the Service Department was not busy at that time. In fact, we may have been the only customers there. 2. My vehicle (2007 Tundra) had greasy hand prints on the chrome grill when I picked it up. Not really a big deal, but it would be pretty easy for someone at Bill Wright to give it a quick wipe down which would make a better impression on your customers. These are both minor issues, and my overall experience was good. More

Had an appointment at 9:15, talked to writer at 11:30 still not on the rack. 5 hours later left with nothing done, except paying you 150 dollars. Not happy with you still not on the rack. 5 hours later left with nothing done, except paying you 150 dollars. Not happy with you More

Prompt friendly service. Bridgette Felgenhauer was very courteous and helpful with a problem we had with the extended warranty. Bridgette Felgenhauer was very courteous and helpful with a problem we had with the extended warranty. More

They were able to fix the vibration in the brakes which has been the issue for a long time has been the issue for a long time More