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Billion Auto - Chevrolet in Sioux Falls

Sioux Falls, SD

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7 Reviews

4200 W. 12th St.

Sioux Falls, SD

57104

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Showing 7 reviews

April 19, 2023

I will never use this dealership. When I saw a car that I liked, I clicked on it and then remembered that I'd received a letter from them advising that they work with people who'd had More

by Kdamom1969
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike
Apr 21, 2023 -

Billion Auto - Chevrolet in Sioux Falls responded

We apologize your experience with our finance department was frustrating, and that you feel you were not treated fairly during your discussion with our finance person. We are usually pretty careful about doing a hard pull to confirm any credit, we should have been more clear about having to do any further credit check to try and get a lender to approve your application. Thank you for giving us an opportunity, we will be reviewing our procedure for obtaining a credit score prior to submitting a credit application to a lender!

February 07, 2023

Felt like I was getting ripped off! Pretty funny to see how a guy wants to only give me 16k for a 2016 Tacoma trd 4x4 access cab with 123k on her! Lol More

by paul.hugo2013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nash
Feb 08, 2023 -

Billion Auto - Chevrolet in Sioux Falls responded

Paul, We apologize that your visit with us wasn't what you had expected, our business revolves around transparency and the factual book values published by JD Power. We understand we have to compete in the marketplace to earn your business. Checking into the JD Power book values, our offer of $16,000 is a trade in value is correct. KBB shows even less for a trade in value, which you can check yourself on their web site. Those book values from the web site will be approximate, but close enough to make the point. They are national book values and not Midwest regional, which is what a bank would use to provide funding. Again, we think we made a fair offer based on the trade in values published, thank you for the opportunity, we appreciate it!

January 21, 2022

They said that they don't have to perform the recall because of the car being salvage title. Just not impressed with the service. More

by Going to try Woodhouse.
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
NA
January 19, 2022

Was not impressed. Asked me to pay for repairs to the car they were selling me before I purchased it. The other time I tried to work with them, denied performing a recall on my car. Told they didn't have to. More

by Going to try Woodhouse.
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Al
June 02, 2021

Went with Billion thinking they were a reputable dealer, their other locations may be, but definitely not the Dell Rapids... Started having issues with our almost new van within a few months of purchase. Ra More

by djbelden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ray, Tyler
April 26, 2020

10000 dollar lemon Sold me Subaru Tribeca 2008 with approximately 125000 miles in less than a year replaced alternator pulley, cv joint, wheel bearings, head gaskets, ra More

by freetlydoug
Recommend Dealer
No
Employees Worked With
Two Managers
July 12, 2019

Worst business I've ever dealt with Crooked dealership. They could not diagnose a 2600 dollar problem on my vehicle that I bought from them on two separate occasions. Diagnosed two month More

by F150 screw job
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Blake and Jeremy