Billion Buick GMC

I’m trying call tha Financial Manager but never calls me backs. Service is not good backs. Service is not good More

Worst experience in 17 years (tried to buy 18’ Denali) Salesman was great... sales manager Derrick was absurd. He set the tone right out of the gates. Was trying to buy a 2018 Denali. They had one listed S Salesman was great... sales manager Derrick was absurd. He set the tone right out of the gates. Was trying to buy a 2018 Denali. They had one listed Sunday but it wasn’t on the lot. Internet said “VERY CLEAN”. I took work off today to buy... it shows up about 11am.. filthy, rust everywhere, rims all scratched...this was a 2017 Denali btw....so I went to buy the 18’... I mentioned I want to bring my business local but his price was a little high. I asked if we could get online and do some comparatives so we could find a common ground. He said no and asked why I was at the dealership if I have a better offer somewhere else. I mentioned again I want to buy local. He would not even take the time to work a deal. I don’t mind them making some money, I don’t care if they make a few thousand. But to just blatantly tell me pretty much to leave was unbelievable. Yes, this is accurate info. Much more detail if you want. And yes, word does travel fast and I will never refer another person to your dealership. Wow... just wow.... just responded to your message below with an automated “billion motors cannot take your call”. My salesman was Nate Thompson. Sales manager Derick Robinson. More

Rude Service Advisor and breaking parts I took my Buick in for a check engine light. It was diagnosed as a leaky camshaft cover gasket. They repaired that under powertrain warranty. The nex I took my Buick in for a check engine light. It was diagnosed as a leaky camshaft cover gasket. They repaired that under powertrain warranty. The next night, new check engine lights appeared. These were for a misfire. Service wanted to replace the coil for just shy of $300. I said I would replace the coil myself. After removing the two bolts, the coil came out in two parts. It is clear to tell that the tear in the #2 boot and the complete separation of the #1 boot occurred when the mechanic removed the coil to replace the camshaft cover. Additionally, the coil connector lock was broken. Aaron flatly told me that I broke it when I was "wrenching" on my car. He told me he could not do anything as he pointed to his name on the sign above him and said "it does not say manager." He was very blunt and rude. I told him that he had made up my mind for me. When this lease ends in a few months, I will not be returning to Billion for my next car. More

A good dealer. You need to have good credit to get one of these cars and you will have decent credit, and a good part job to get in one of there cars. You need to have good credit to get one of these cars and you will have decent credit, and a good part job to get in one of there cars. More

Oil Change I use this dealer for oil changes as I've always did since 2005. About 99 percent of the time I'm in and out in under 20 min unless they do a vehicle I use this dealer for oil changes as I've always did since 2005. About 99 percent of the time I'm in and out in under 20 min unless they do a vehicle inspection which they do at times for free when slow or if you have a flyer you may have received via mail. More

Jeff did everything that I asked him to do, such as no face to face negotiations very, very good customer service! I have bought a car and a truck from Jeff. Would highly recommend! face to face negotiations very, very good customer service! I have bought a car and a truck from Jeff. Would highly recommend! More

Scott and the guys are always very helpful, They explain things well and are very good at scheduling around my hectic schedule!!! Thanks guys!! I appreciate it! :) things well and are very good at scheduling around my hectic schedule!!! Thanks guys!! I appreciate it! :) More