Billy Navarre Chevrolet

This dealership does not train there people well You would think a brand new car would not have these problems and yet have not recieved a call back til this day after a month of owning it ! I wish I c would think a brand new car would not have these problems and yet have not recieved a call back til this day after a month of owning it ! I wish I could post the text messages of the lies and no answer backs from management !! This was my 2nd and last time I use this dealership !!! Never again !!!! Tahoe had 13 miles on it with dents and other problems and this Chevy team seem not to care !! Go to another dealership do not use Navarrve Chevy More

Joel, Baglio you did an outstanding job! Thank you for your service to this country, and your job well done on your sale! “Veterans like you make it happen” your “AAR” Mission flawless!!! Thanks your service to this country, and your job well done on your sale! “Veterans like you make it happen” your “AAR” Mission flawless!!! Thanks More

A big thanks to Ryan in the Parts/ Service Department. An A/C problem was diagnosed quickly, the necessary repair part was ordered, received and installed early the very next day. Wow! Thank you Ryan, Do An A/C problem was diagnosed quickly, the necessary repair part was ordered, received and installed early the very next day. Wow! Thank you Ryan, Dorian, Tanja and the whole service department staff for their caring and courtesy. More

**Edit - Elliott called me within minutes of posting this and messaging the dealership. He has gone above and beyond to help my family get out of this jam, and the outcome and their level of involvement is and messaging the dealership. He has gone above and beyond to help my family get out of this jam, and the outcome and their level of involvement is much more than I have ever received (or expected) from a dealership. While I am still very unhappy with the salesman that set this up, my daughter shouldn't have entered into the agreement and shares the blame for this situation. I was told by the dealership manager that they would speak to the saleman. I would definitely work with Elliott in the future and would give him my business, but never the salesman that was a part of this mess. I am very satisfied with the dealership's level of response and am honestly astounded by their willingness to get involved and fix it. Thank you, Elliott. You really saved my family in this mess. I don't think the error of one employee necessarily indicates the entire dealership is shady. Original review: Unethical sales practices. In early November (?) my 18y.o. daughter went to this dealership with her boyfriend of a month, he wanted a truck. The salesman ran his credit, it was not sufficient, and my DTR tells me the salesman asked her if she wanted to run hers and finance for him. SHE WAS 18. She did it, despite the fact that she and this boy live three hours apart and barely knew each other. This saleman arranged for my 18y.o. DTR to finance this $30k truck for this boy, because he promised to make the payments. He has not made any payments and *last night* (12/16/2020) I found out about this. Now we have to go get this truck, which I don't want, and take care of this $600/mo payment, which is in default. Yes - I acknowledge that my DTR willingly entered into this financial agreement - but she had absolutely no understanding of the impact of this, and now it is hitting home. I am utterly disgusted with whatever salesman set this up, knowing that there was no legal relationship between these 2 young people, they had a tenuous relationship at best, did not even live in the same state as the dealership, and lived hours apart from each other. This is abhorrent. Please think about what you would do if your DTR was put in this position. I feel like her youthful naivety was capitalized upon in a very real financial benefit for this dealership and the person who runs it should look into this, as I am assuming and hoping this unethical tactic is not the norm with this dealership. So disappointing. I have sent this same narrative to the dealership and my DTR has attempted to call them. More

Very friendly helped and answering questions . Just took a little longer than we thought. Tyler was very courteous. Very good deal . Loved the color but it wasn’t the color I really wanted a little longer than we thought. Tyler was very courteous. Very good deal . Loved the color but it wasn’t the color I really wanted More

Buyer BEWARE - these people only care about making a sale, they do not care about the people! Its all about making the dollar on a defective car with astronomical interest rates and sky high payments. R sale, they do not care about the people! Its all about making the dollar on a defective car with astronomical interest rates and sky high payments. Right after hurricane Laura totaled out my car I went there not thinking clearly (my fault for putting trust in the Navarre's) The first vehicle was "cleaned" as they said with chemicals that burned my sinus's and had my eyes watering. Within fifteen minutes of walking off the lot I texted the salesman to see if I could exchange it as they claim they do. I went back to the lot the following day and let them know I NEEDED a vehicle that would fit 3 car seats, they put me in a Ford Fusion, the sales woman sat in the back seat with me to show me they would fit - WRONG. The car sits so low that getting in and out causes me pain from ruptured disks in my back, I let them KNOW all this 4 days prior to funding and was told basically that I was stuck with it because I signed the papers. I let the business manager know that the funding company told me I could bring it back and she told me NOPE. The vehicle was in a wreck or damaged by the hurricane, the drivers side rear fender is broken and the drivers assist sensors do not turn off, they remain lit constantly, I was not told of either of these issues. I contacted a lawyer that directed me to speak with Ryan, that he was a fair man and would help me since the sales pitch of fitting three car seats was in fact a LIE. Ryan's assistant turned it back over to Sulphur where I was told the general manager Josh would call back in ten minutes, the call never came. So here I am stuck in a vehicle that does not suit any of my needs, is hard to get in and out of with a payment that makes me sick because it has a new car price tag on a wrecked used vehicle. My only course of action is to either take this to court or file bankruptcy and surrender the vehicle back to the company that financed it. Neither option am I up for at this moment I am still fighting my insurance company, living in a damaged home and doing my best just to survive, however I will have to pick one and soon. More

Two weeks after purchase I began having engine problems, & they still haven’t done anything but give me the runaround. Never purchasing through them again. & they still haven’t done anything but give me the runaround. Never purchasing through them again. More

4 1/2hrs to put on new tires and align my 2500hd and on top of that they couldn’t do it, so therefore they said it was to hard even with the shop manager trying and he couldn’t do it, and I had to go somew top of that they couldn’t do it, so therefore they said it was to hard even with the shop manager trying and he couldn’t do it, and I had to go somewhere else, ok thanks to Lake Charles alignment for getting it done. I am thinking of trading my truck in on a ford.......this all took place 10/23/20 More

GreaT job to the Navarre team and I have a special thanks to Tyler Jones you are on your way to success. Great experience thank you to Tyler Jones you are on your way to success. Great experience thank you More

Very pleased with the service I received from the time I walked on the lot until out of the business office. Everyone was very professional. Thanks walked on the lot until out of the business office. Everyone was very professional. Thanks More