Billy Navarre Chevrolet

I knew what I wanted and when I saw it Kristine and Dina made it happen for me. Finally I'm back in a truck, thank you Jesus and Billy Navarre. made it happen for me. Finally I'm back in a truck, thank you Jesus and Billy Navarre. More

My Experience With Cassie was a Wonderful Experience for me She went above and beyond by helping me with my every need in finding me a Automobile that fits me It was a Pleasure working with her and everyone me She went above and beyond by helping me with my every need in finding me a Automobile that fits me It was a Pleasure working with her and everyone else at Billy Narvarre in Sulphur Thanks again More

Our salesman was great.. His name was David. He made what seemed impossible possible. The finance was problem. No communication at all.Ran our check multiple times before they said they would and even after seemed impossible possible. The finance was problem. No communication at all.Ran our check multiple times before they said they would and even after they said they wouldn't do it again. Currently awaiting 315 refund for multiple fees. More

There were four cars ahead of me. I was a bit disappointed that they wouldn't rotate my tires. I also was surprised how expensive an oil change was $78! But they gave me a free carwash. The mec disappointed that they wouldn't rotate my tires. I also was surprised how expensive an oil change was $78! But they gave me a free carwash. The mechanics were friendly. It took about an hour. More

Great. I Just wish I could have got it cleaned/ washed. But due to the hurricane that messed everything up Will be back. Thank you. But due to the hurricane that messed everything up Will be back. Thank you. More

Tyler McCann was wonderful. I was having to wait on a check from my 401k then Hurricane Laura hit and we evacuated. I was more concerned about getting them their money than them. They were so understan check from my 401k then Hurricane Laura hit and we evacuated. I was more concerned about getting them their money than them. They were so understanding More

My problem was addressed and completed on time. Service rep very efficient. Convenient location and able to drop off and pick up when ready and at my convenience. rep very efficient. Convenient location and able to drop off and pick up when ready and at my convenience. More

Very friendly staff and service. Great experience in purchasing our new truck with easy and fast process. The staff worked well together in taking care of me purchasing our new truck with easy and fast process. The staff worked well together in taking care of me More

Brought in my brand new 2020 Chevy Spark (under 5k miles) because the AC had stopped blowing for the 3rd time. The previous two times this had happened it had been at night and when I restarted the vehicle t because the AC had stopped blowing for the 3rd time. The previous two times this had happened it had been at night and when I restarted the vehicle the AC worked fine again but this time it was during the day so I was able to bring it in and they confirmed it wasn’t working because there was component that was seized up and they couldn’t fix it without removing the entire dash. This was on a Friday and they asked me to bring the vehicle in first thing Monday morning and that they would put me in a loaner vehicle. I arrived Monday morning and was told that they had no loaner vehicles and that Enterprise had no qualified vehicles so I’d have to find someone to pick me up or come back later. That afternoon I had a friend follow me and dropped the car off. Thursday at noon I was told that they couldn’t find anything wrong with the vehicle (despite having confirmed that a component was seized up previously) and that I could come pick it up. I told them that I use my vehicle for work (I’m a delivery driver) and that this has already cost me at least $500 from missed days and that if this brand new vehicle isn’t fixed they need to purchase the vehicle back. They told me they’d let the vehicle run and see if the problem came back. Monday morning they contacted me and said they’d let it run and that the issue never returned. Monday afternoon I picked up the vehicle in order to evacuate for Hurricane Laura with my Wife and dog. Less than 1 hour and 30 minutes into the drive the AC went out. We discovered that if we parked the vehicle for approximately 15-20 minutes the problem would subside for approximately 30 minutes so we drove the remaining 3 hour drive to San Antonio in 30 minute increments. On the way back it didn’t even make it 1 hour before we had to start making incremental stops. So in conclusion I bought a completely brand new vehicle for the reliability and in less than 5k miles I have a vehicle that I can only drive in 30 minute increments and I typically work in my car 8-12 hours a day 6 days a week so this is by far the worst vehicle I’ve ever purchased and the fact that Billy Navarre says there is nothing they can do despite having previously confirmed the issue is beyond a horrible experience. Thank you Billy Navarre for making my evacuation even more stressful. More

Great time management ,clean area, super friendly, they all have my comfort first I would recommend them for all of your auto needs thank you so much ! all have my comfort first I would recommend them for all of your auto needs thank you so much ! More