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Bird Kultgen Ford
Waco, TX
134 Reviews
BK Ford was established in 1936 by Jack Kultgen and Arthur Bird and is still family owned and operated. Claire Kultgen McDonald, the current President of BK Ford, is a proud 4th generation family member. She started her career at the dealership in the early 90s washing cars, stocking parts, and selling cars in the summer while attending Baylor. Mark Stewart, who owns the dealership with Claire and runs the day to day operations as General Manager, is focused on BK’s future success. With 22 years of auto dealership experience, Mark is best known for his trustworthy sales approach, commercials, and his care and motivation for his dealership team.
Our number one priority at BK Ford is family, and we are family. Many of our employees have been at Bird-Kultgen Ford for several decades. We wouldn't be who we are without our loyal team members.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:30 PM
Tuesday 8:30 AM - 6:30 PM
Wednesday 8:30 AM - 6:30 PM
Thursday 8:30 AM - 6:30 PM
Friday 8:30 AM - 6:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 134 reviews
August 12, 2020
Expedition purchase Great experience working with Joshua Deyo. After the purchase was done he worked with me on setting up my phone and all of the settings for the differ Great experience working with Joshua Deyo. After the purchase was done he worked with me on setting up my phone and all of the settings for the different settings. Great guy!!!! Love my Expedition also More
by TexasPaul
Employees Worked With
Joshua Deyo
August 11, 2020
Was told that I couldn’t have a payment no larger than what I was currently paying through another dealership. Salesman at bird kultgen said otherwise that they messed up somewhere. So he says he will run what I was currently paying through another dealership. Salesman at bird kultgen said otherwise that they messed up somewhere. So he says he will run through Ford credit again. Well they say the same thing to him. Then I get 4 alerts of 3 other lenders that pulled credit inquiries as well. Not one time we’re they given permission to pull credit from other lenders. Only Ford Motor! Also said it had to be a relative to co sign!! More
by Bailey123177
Employees Worked With
Michael Kinser
June 19, 2020
Outstanding service! Turn key operation. I live in Tulsa and it was as seamless as can be. Mark, Adam, and Amanda are the best! They make it right for you. Beau T. and it was as seamless as can be. Mark, Adam, and Amanda are the best! They make it right for you. Beau T. More
by Beau T.
Employees Worked With
Mark Stewart, Adam Brady, and Amanda Lesikar
June 11, 2020
Wonderful experience! Worked with me and it's been the best experience I've ever had buying a vehicle. First time I've ever had a sales person show me how all the little extras work on the vehicle I was b best experience I've ever had buying a vehicle. First time I've ever had a sales person show me how all the little extras work on the vehicle I was buying. Thanks to Adam! More
by Suezq002
Employees Worked With
Adam in Waco
June 05, 2020
Adam Brown was FANTASTIC!!! He went above and beyond with the customer service he provided. He kept working to help us even after we made the purchase when he didn’t have to. The process was seemless and th the customer service he provided. He kept working to help us even after we made the purchase when he didn’t have to. The process was seemless and the experience great. Definitely recommend!! No hidden fees. Was also one of the best experiences I’ve had at a dealership!! More
by liltonetone
Employees Worked With
Adam Brown
June 05, 2020
Professional, efficient and friendly I stated the process with internet sales and progressed go my final sales associate Mr. Adam Brown. From the beginning of the process, I was greeted b I stated the process with internet sales and progressed go my final sales associate Mr. Adam Brown. From the beginning of the process, I was greeted by very friendly employees quickly evaluated and taking care of my needs. Adam was top of the line sales and for my next vehicle, I would seek out Adam to help me. Overall the dealership was great and would recommend to anyone needing a quality vehicle which includes quality service. More
by Troyclynch
Employees Worked With
ADAM BROWN
May 16, 2020
great experience They worked hard to find exactly what I wanted,and met my expectations with price. Josh Deyo is great to work with and helped me totally surprise my w They worked hard to find exactly what I wanted,and met my expectations with price. Josh Deyo is great to work with and helped me totally surprise my wife with the new Fusion. Josh is the reason I decided to give Bird-Kultgen a try. More
by deputyj180
Employees Worked With
Josh Deyo
February 11, 2020
2020 Escape Saturday I bought my 5th Escape from Bird Kultgen. Joshua Deyo, Philip Howard and Tim Pietsch are great to work with and always work on getting me the Saturday I bought my 5th Escape from Bird Kultgen. Joshua Deyo, Philip Howard and Tim Pietsch are great to work with and always work on getting me the best deal possible. More
by spistars1
Employees Worked With
Joshua, Deyo, Philip Howard, Tim Pietsch
January 06, 2020
Easy to deal with Just purchased my second new truck in less than 6 months from Bird Kultgen. Very smooth process and the staff was excellent. I also have great exper Just purchased my second new truck in less than 6 months from Bird Kultgen. Very smooth process and the staff was excellent. I also have great experiences in service department - Thanks Bill Bullman and Leslie McBride! More
by Lance Bailey
Employees Worked With
Bull Bullman and Leslie McBride
