Bisbee Honda Of Danville

I should have asked more questions. I went in because my Honda Pilot was heating when I was stopped for a few minutes. I was told that I needed a new radiator. Like most women I don't I went in because my Honda Pilot was heating when I was stopped for a few minutes. I was told that I needed a new radiator. Like most women I don't know a lot about vehicles but I do know that you need a radiator. I agreed to the new radiator, but for some reason I didn't ask why I needed a new radiator. I was thinking on my way home that if I needed a whole new radiator - why didn't my car heat up all the time and not just when I was stopped for a few minutes. It seems like if the radiator needed replacing that I would have seen liquid running out from under my car, which I never did and I looked. So I hope that the service man diagnosed the problem correctly. I think your service advisors should in the future explain why a part needs to be replaced, especially the expensive parts. I travel some for my office - to conferences and training so I need a dependable vehicle. More

GREAT SERVICE Have had nothing but great service. They are always friendly and helpful. Everything is always done as promised. This is the first Honda I have own Have had nothing but great service. They are always friendly and helpful. Everything is always done as promised. This is the first Honda I have owned, but I would not hesitate purchasing another car from Steve Padgett's. More

Great Service Chase Tate, Sales & Leasing Consultant is excellent! He is very knowledgeable, courteous and helpful. I appreciate that he took our needs and wants Chase Tate, Sales & Leasing Consultant is excellent! He is very knowledgeable, courteous and helpful. I appreciate that he took our needs and wants into consideration as well as our budget to guide us to autos that were suitable for us. He kept within the budget and helped us find a great car! I would recommend this dealership and more importantly, Chase Tate, to everyone! More

Best car buying experience ever. My wife and I drove over 2 hours to look at a vehicle here. Salesman Chase Tate is as good as they come. We worked out a deal over text messages and t My wife and I drove over 2 hours to look at a vehicle here. Salesman Chase Tate is as good as they come. We worked out a deal over text messages and they stood by that deal. Ask for Chase Tate when you go you want be disappointed. Will definitely be back in the future. More

Recall Tracy Carter was outstanding! He took the time to explain and to show me a diagram of how they were going to fix my car. He made sure I was very comf Tracy Carter was outstanding! He took the time to explain and to show me a diagram of how they were going to fix my car. He made sure I was very comfortable during the Four hour wait. Awesome young man and very knowledgement. More

Service The service was excellent. Everyone there was friendly, cheerful and very helpful. There were even snacks in the waiting room while waiting for servi The service was excellent. Everyone there was friendly, cheerful and very helpful. There were even snacks in the waiting room while waiting for service to be completed. I highly recommend this dealership. I’ve had nothing but positive experiences here. More

Great Customer Service Outstanding service! This is the second time I purchase a new car from Steve Padgett Honda; they offer great prices and make the buying process super Outstanding service! This is the second time I purchase a new car from Steve Padgett Honda; they offer great prices and make the buying process super easy. Chase Tate was excellent to work with; it is clear he wants the customer to be 100% happy with the car buying process. More

Best salespeople around I decided to buy a Pilot and got a fantastic deal at Steve Padgett's. Everyone I dealt with was nice and easy to get along with. No games, no pressu I decided to buy a Pilot and got a fantastic deal at Steve Padgett's. Everyone I dealt with was nice and easy to get along with. No games, no pressure, the best buying experience of my lifetime!! More

The Service Advisor Makes the Experience Wothwhile! Ms. Wendy Lewis, Service Advisor, made my experience an excellent one as she was very professional and efficient but not only demonstrated excellent s Ms. Wendy Lewis, Service Advisor, made my experience an excellent one as she was very professional and efficient but not only demonstrated excellent service but also was very personal and down to earth. She was an excellent listener and really seemed to be concerned with what I had to say. Another great part was the great handshake she has! She's a "keeper"! Don't let her get away cuz I'm coming back because of her! More

Excellent ,Professional and Friendly Service On my first visit, I couldn't find the color of the CR-V I wanted to purchase. Jamar Jones my salesman, promised to find the blue vehicle. I was notif On my first visit, I couldn't find the color of the CR-V I wanted to purchase. Jamar Jones my salesman, promised to find the blue vehicle. I was notified the next day that it was on the lot. Now that's excellent service!! After I purchased it, he introduced me to the features and made sure I was understood their functions. In fact, he made several follow up calls to see if I needed help. His service was professional and friendly. . More