Bishop Maserati Alfa Romeo
Hurst, TX
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I went to this dealership to buy an electric car . I test-drove it and liked it, and no one mentioned any issues. Edgar, the person who sold me the car, told me it came with a Level 2 charger, but whe I test-drove it and liked it, and no one mentioned any issues. Edgar, the person who sold me the car, told me it came with a Level 2 charger, but when I bought it, it turned out to be Level 1—and it didn’t even work. They also said the car had a Tesla adapter and could charge at any outside station, which was not true, so I had to spend my own money on a new charger. A few days later, I noticed the tires were flat. I went back, and they just changed the tires and told me everything was fine. Do you really think the person who changed the tires didn’t see that the rim was broken? Later, I went back again, and they looked at the car one more time but still claimed nothing was wrong. When I finally discovered the rim was actually broken, they refused to take responsibility and said I would have to pay 50% of the cost to replace it. On top of that, the rim they offered was more expensive than what the official Volvo dealer charges. Even after explaining everything to Brad Cherry, the manager, nothing was done to fix the situation. I ended up having to repair everything elsewhere and pay out of pocket. This dealer is dishonest, careless, and misleading. They ignore real problems and make excuses instead of helping their customers. Do not buy from this dealer. More
I came in here on the 6th of March. It took the sales lady fifteen seconds to decide she didn't want to do business. I never even saw the car. She kept asking over and over after answer It took the sales lady fifteen seconds to decide she didn't want to do business. I never even saw the car. She kept asking over and over after answering the first time about $ 10,000 down like that was supposed to be something extremely hard to have. Pretty xxxx poor service for selling entry-level luxury cars. She also didn't disclose that the car was a demo. I went down the next day and bought a Tonale in Houston. Thank you for wasting my time. More
I've traded in my old Mercedes for a newer model. From the moment I visited the dealership everyone was very nice, friendly, courteous and professional. They took the time to show me a few cars I was From the moment I visited the dealership everyone was very nice, friendly, courteous and professional. They took the time to show me a few cars I was interested in before I was able to make my decision. It has been a fantastic experience and a very smooth transition from beginning to the end, thanks to guys like Joel, Oscar, Mike and Jhonatan. They have made my shopping and driving experience so much smoother than I ever imagined, and of course they made me an offer I couldn't refuse. I strongly recommend the Bishop Maserati dealership for all your car needs. These guys are the best!!! More
Quite possibly the best care dealership I have ever worked with in my more than 35 years of buying cars since graduating college (including for my wife and two now adult boys). Everyone you meet is wi worked with in my more than 35 years of buying cars since graduating college (including for my wife and two now adult boys). Everyone you meet is willing to help put you in contact with the right person. Everyone helps with a smile. Honest through and through. Not pushy. Nice inventory (and I bought a pre-owned car). Salesman was polite and new the product. And one of the owners spent a lot of time helping me get a deal I was very happy with. Nice, fair price on my trade as well. Have confidence in buying with these guys! More
This was my first time buying out of state and I didn’t know what to expect. Benjamin Flores was amazing and so patient with me when I was not so patient. I would absolutely recommend Bishop Maserati and B know what to expect. Benjamin Flores was amazing and so patient with me when I was not so patient. I would absolutely recommend Bishop Maserati and Benjamin Flores. More
Benjamin was amazing, by far the smoothest and best experience I’ve had in buying a car. I would buy from him again and highly recommend. The service and support has been top notch. experience I’ve had in buying a car. I would buy from him again and highly recommend. The service and support has been top notch. More
Best car buying experience ever! Ben was awesome. Answered all our questions and attentive to our wants and needs. The wife’s happy, so I’m happy! Thanks Ben! Ben was awesome. Answered all our questions and attentive to our wants and needs. The wife’s happy, so I’m happy! Thanks Ben! More












