Bishop Maserati Alfa Romeo
Hurst, TX
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One of the best experiences I've had!! Those whom I interacted with were welcoming, honest and accommodating. Not once did I feel as if I was going to be cheated or lied to. Those whom I interacted with were welcoming, honest and accommodating. Not once did I feel as if I was going to be cheated or lied to. More
Spectumongus. Awsome service Service was excellent. Had to do most of the work over the phone from South Carolina. Ayman was very professional and user friendly. All agreements Service was excellent. Had to do most of the work over the phone from South Carolina. Ayman was very professional and user friendly. All agreements were met. Would strongly recommend essence for a smooth transaction. More
2nd Car Purchased from this company I purchased my first car from this auto group back in 2015 and it was such a smooth process that when I was ready to purchase my next vehicle I had to I purchased my first car from this auto group back in 2015 and it was such a smooth process that when I was ready to purchase my next vehicle I had to come back! The entire staff has been so helpful and the service department is great! I won’t buy a car from anywhere else in the future! More
Emission light They came, they picked up, they fixed, they returned. Easy breezy! Thanks very much! See you in another year or so-your help was much appreciated. They came, they picked up, they fixed, they returned. Easy breezy! Thanks very much! See you in another year or so-your help was much appreciated. More
Enjoyed the company of the staff I loved being in the presence of a staff that truly has a heart for these vehicles. Not only do they love what they do, they love the people that they I loved being in the presence of a staff that truly has a heart for these vehicles. Not only do they love what they do, they love the people that they service. I am a first time Maserati buyer as of recent, and immediately feel the service didferene vs my previously owned Lexus, Mercedes, and BMW service centers. It is truly about the people here. I did not feel sales pressure at my service visit, which I greatly appreciate. Furthermore, Essence Maserati went above and beyond my expectations taking care of my vehicle beyond my known issues upon arrival. Thank you very much for making my buying experience a confident one even post sale. More
Awesome Customer Service Ayman's knowledge of my automobile is superb. He worked with me the best possible deal with all the things I wanted in my Stelvio...Thanks! Ayman's knowledge of my automobile is superb. He worked with me the best possible deal with all the things I wanted in my Stelvio...Thanks! More
The Easiest & Best Experience! I purchased my vehicle without stepping foot into the dealership except to drive it off the lot. Justin made the typically horrible buying process SO I purchased my vehicle without stepping foot into the dealership except to drive it off the lot. Justin made the typically horrible buying process SO easy and smooth. From the gentlemen who opened the doors for us all the way to financing, everyone was great. Will definitely be back for another buying experience. More
Maserati clutch repair My Maserati is a 2004 coupe and it seemed apparent to me that perhaps the technicians weren't familiar with this model and replacing and repairing the My Maserati is a 2004 coupe and it seemed apparent to me that perhaps the technicians weren't familiar with this model and replacing and repairing the clutch and bearings. My vehicle was in their shop for 10 weeks, at a cost of over $14,000. I was provided an Alpha SUV as a loaner. More
Great Experience! Essence has a really great sales staff and management team. Fast responses, very attentive and willing to work with you. One of the few dealerships th Essence has a really great sales staff and management team. Fast responses, very attentive and willing to work with you. One of the few dealerships that still truly appreciates a customer. More
Customer Service I live out of state and my experience was fantastic! I was able to get most of my dealings completed over the phone. Ayman was amazing! He made my e I live out of state and my experience was fantastic! I was able to get most of my dealings completed over the phone. Ayman was amazing! He made my experience so easy and convenient! Ben in finance was also a great pleasure! They made my car dreams come true!!! Thank you all for the great experience! Gail Guzzo More