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Bishop Maserati Alfa Romeo

Hurst, TX

4.7
1,273 Reviews

555 NE Loop 820

Hurst, TX

76053

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Showing 1,273 reviews

November 30, 2017

Smooth My experience at Essence was indeed smooth. The sales team were uber professional and treated me with the utmost respect. This was, by far, the best More

by FawnzeB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will M.
Nov 30, 2017 -

Bishop Maserati Alfa Romeo responded

Hi Fawn, we're very glad that our team was able to provide you with such a stress-free, pleasant shopping experience! We will definitely ensure that your kind words are passed on to Will! The next time you are in need of a new vehicle, or just want to take a luxury vehicle for a test drive, come visit Essence Maserati Alfa Romeo. Take care!

November 29, 2017

Would recommend because they have FIAT 500es Found car I wanted-car sent to me in SA, took them a MONTH to get all the included parts (charger, TomTom). Bad on communication. More

by skeysoli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam A., Ben Rojas
Dec 01, 2017 -

Bishop Maserati Alfa Romeo responded

We sincerely apologize if your experience with us did not match expectations. We are committed to delivering exceptional customer service and we take all questions and concerns very seriously. Please feel to contact Rami at rami@emaserati.com at your convenience if you would like to discuss the matter further. Thank you and take care.

November 26, 2017

Great experience Ali Zandi was fantastic! No pressure but super attentive to our wants & needs. We were very pleased with the process and would definitely buy again fr More

by Marc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Z.
Nov 28, 2017 -

Bishop Maserati Alfa Romeo responded

Thank you for your five-star review, Marc. We're happy to hear that Ali was able to serve you so well! Essence Maserati Alfa Romeo is eager to assist you again in the future. Until then, take care.

November 26, 2017

Exceptional Dealership From the test drive to the signing of the final papers, this was a wonderful experience. I felt Ayman worked for me. He was totally immersed in helpi More

by Hanna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ayman M, Ben Rojas
Nov 28, 2017 -

Bishop Maserati Alfa Romeo responded

Hi Hanna, we want you to know how grateful we are for your glowing review of Essence Maserati Alfa Romeo. Ayman works incredibly hard to ensure our customers are happy, so we have no doubt that he was of utmost assistance to you. Please consider us again when you're ready to trade in!

November 25, 2017

Top notch pre-owned Worked with Ali to land a stellar preowned vehicle. Contacted him from the East coast and worked through holding the car until I could fly in to test More

by Gnmilopez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Z.
Nov 28, 2017 -

Bishop Maserati Alfa Romeo responded

Thanks for recommending Essence Maserati Alfa Romeo and for going out of our way to do business with us! Helping our customers and answering their questions are what we do best, so it was our pleasure. Enjoy your new vehicle!

November 20, 2017

A superior car-buying experience We recently leased a 2018 Alfa Romeo Stelvio, and had a great experience at this dealership. The salesman (Ayman) was very friendly, knowledgeable, an More

by Don and Karen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ayman M
Nov 27, 2017 -

Bishop Maserati Alfa Romeo responded

Don and Karen, we sincerely appreciate your kind review of Essence Maserati Alfa Romeo. Our team is dedicated to finding you the right fit and we're thrilled to hear that Ayman was such a great help. Thank you for your business!

November 20, 2017

Because of Ayman There was no reason to trade our existing vehicle early - that is until we met Ayman. No pressure. Spent time to help us evaluate the Stelvio. Trus More

by Stelvio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ayman M
Nov 28, 2017 -

Bishop Maserati Alfa Romeo responded

We love to hear from satisfied customers! Thank you for placing your trust in Essence Maserati Alfa Romeo to trade in your vehicle. We hope you will consider us again!

November 18, 2017

Excellent Service!!! This was an awesome experience simply because of my sales advisor Ali Zandi! He was great, very personal and professional. Great experience! Thank More

by Kevin Johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Z.
Nov 22, 2017 -

Bishop Maserati Alfa Romeo responded

Thank YOU, Kevin! Stories like yours are why we love what we do at Essence Maserati Alfa Romeo. We are so happy that you had such a great experience with our staff - we will pass along the message. Happy cruising.

November 18, 2017

Best car buying experience ever, hands-down I had the pleasure of working with Ali, from Essence Maserati in Dallas, TX. I have worked with a wide variance of car purchases in my history. Rangin More

by ChrisC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Z.
Nov 24, 2017 -

Bishop Maserati Alfa Romeo responded

Hi Chris, from everyone at Essence Maserati Alfa Romeo, we'd like to thank you so much for your glowing review and for your business. We have full confidence in Ali and the rest of our awesome staff but we are always happy to be able to pass along a kind message to them. We would love to work with you again in the future!

November 16, 2017

Best dealer I ever worked with. Thanks to Mr. Ali Zandi for taking care of me. He made the experience hasel free and stress free. No pressure thru out the process like other dealers More

by Juan T Salas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Z., Ben Rojas
Nov 18, 2017 -

Bishop Maserati Alfa Romeo responded

You're welcome, Juan! It was genuinely our pleasure to provide the easiest vehicle purchasing process. Our high service standards are our way of showing our customers how much we value their business. All of us at Essence Maserati Alfa Romeo look forward to helping you again. Until then, take care.

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