
Bishop Maserati Alfa Romeo
Hurst, TX
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have tried to purchase an Alfa Romeo Giulia here three have tried to purchase an Alfa Romeo Giulia here three times. I owned numerous Alfas in the past and liked them. The first time I tried they offered have tried to purchase an Alfa Romeo Giulia here three times. I owned numerous Alfas in the past and liked them. The first time I tried they offered me $19000 for a Porsche trade and NO discount on the new 2018 Alfa Romeo vehicle . I decided to buy my wife an SUV instead and got $10,000 off the SUV after all incentives and $24000 for the Porsche on trade. The second time I tried, they offered me 21000 for my Audi on trade. I found a used Giulia TI Lusso with 600 miles on it at a used car dealer. It was from a dealership that closed. They gave me $25000 for my Audi and took $1500 off their Giulia. I purchased the Giulia. After driving it for 2 years, the warranty was about to expire. AGAIN I tried to purchase at Essence. I found a used TI sport online. They said it was there, offered me $22000 for my Giulia. I drove there and they said they had a deposit on it. No sorry or help. I drove to the BMW dealership. Bought a loaded low mileage 2020 demo 330i. Gave me $25000 for my Giulia and took $9000 off the MSRP. I guess Essence does not like to do business. More
Outstanding experience. I couldn't recommend this dealership more. This was the only Alfa Dealer willing to go the extra mile to help me through the process. dealership more. This was the only Alfa Dealer willing to go the extra mile to help me through the process. More
The service provide was timely and efficient. The dealership always provides a thorough follow-up on the service that is performed to ensure everything met there expectations. dealership always provides a thorough follow-up on the service that is performed to ensure everything met there expectations. More
I can't say enough about this dealership. Everything from their sales department to their service department exceeded every expectation I had. We drove from Colorado to Texas to pick up a Maserati Quat from their sales department to their service department exceeded every expectation I had. We drove from Colorado to Texas to pick up a Maserati Quattroporte. Carson the service manager and Kim the service associate went above and beyond to assure that every issue was addressed and that the car was in pitch perfect condition when we picked it up. Thanks to everyone and if we buy another Maserati we will be glad to make the drive once again to buy from Essence Maserti. More
Timely service, great communication and follow up. Had an issue with my tire. Greg followed up with the tire warranty and got replaced along with the service . issue with my tire. Greg followed up with the tire warranty and got replaced along with the service . More
Great customer service and delivery of vehicle in a very prompt and professional manner. Vehicle is cleaned and detailed at pick up. Greg from service department is excellent. prompt and professional manner. Vehicle is cleaned and detailed at pick up. Greg from service department is excellent. More
Kim was my service advisor last two times and both time I was very satisfied. She is very friendly yet professional. She kept me informed during the entire process and answered all my questions promptly. I w was very satisfied. She is very friendly yet professional. She kept me informed during the entire process and answered all my questions promptly. I would highly recommend her for your service advisor. More
Excellent buying experience!This was my first Excellent buying experience! This was my first purchasing a Maserati. This dealership has a great selection of high-quality cars at great prices an Excellent buying experience! This was my first purchasing a Maserati. This dealership has a great selection of high-quality cars at great prices and customer service. The vehicle was exactly as described. Ken was my sales agent and he was very helpful and responsible. He was very quick to answer my phone calls and texts and immediately contacted me and was available to show me the car. Once I arrived, there was no sales pitch nor was there was any type of pressure to buy. His manager, Michael also came by and greeted sincerely and offered cold water. He prepared paperwork quickly and finalized my closing on time. Overall, had a great experience and would definitely recommend this place to all. More
Adam was my Salesman he went above and beyond. Best car buying experience I have had. If anyone is looking for a New or Pre-Owned vehicle contact Adam. Thank you Adam buying experience I have had. If anyone is looking for a New or Pre-Owned vehicle contact Adam. Thank you Adam More