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Bishop Maserati Alfa Romeo

Hurst, TX

4.2
1,281 Reviews

555 NE Loop 820

Hurst, TX

76053

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Showing 1,281 reviews

April 24, 2020

They picked up the car did the service and returned it. I worked first with Carson and then Greg. Carson did the "heavy lifting" to solve my wheel problem and then Greg took over and had it and the warrant More

by TOM.PANZER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carson Garrison, Greg Main
April 22, 2020

They made it very easy to get the work done on the car. Great communication and well informed on what needed to be done. Thank you. More

by RICK_MULLER
Recommend Dealer
Yes
Employees Worked With
Greg Main
April 22, 2020

I Bought a Maserati today,but not from Ron! Rude&Bad Service I tried calling this company three times and when I finally got thru to someone it was Ron. Rude from second one, I asked to talk to someone else and More

by MasBUYER
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Manager of Sales, I think it was Ron.
Apr 22, 2020 -

Bishop Maserati Alfa Romeo responded

Thank you for sharing your experience, but it is inaccurate. Rami answered the phone and you stated that you are interested in an 18 year model Maserati. You provided no other context, as he was trying to narrow down your options, you became impatient and frustrated and Rami said, "I'm just trying to understand which vehicle you want to view, exhibit a little patience and we will get there." To which you replied, this is the 3rd time I've called, and to which he replied, but this it the first time you have spoken with me and then you hung up the phone. As you were notified on the call, all calls are recorded, so we have record of this. That being said, congrats on the new car.

April 20, 2020

Fast and easy I had a couple items to be looked at, and Essence picked up my car at my house, took care of the service, and then returned it to me. Very easy, very More

by corbin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cooper
April 20, 2020

Great fast service.very satisfied with the service given the circumstances. Was in and out in a couple of hours and the service started promptly. More

by w-xu2016
Recommend Dealer
Yes
Employees Worked With
Greg Main
April 20, 2020

Awesome flat tire repair i had. Had 2 flat tires. Called them and they came and picked it up from my garage . Replaced the tires with Brand new tires and cost me nothing since I hav More

by drvarkey08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Main
April 20, 2020

Great Hospitality from Greg Main. he assisted me with a loaner car, gave me detailed information about the service being performed. The car was ready and clean the same afternoon. Great job! More

by Laura
Recommend Dealer
Yes
Employees Worked With
Greg Main
April 17, 2020

Excellent service and very convenient with the valet service. The dealer is a ways from my home, but the expertise with Alfa Romeo and Maserati is great. Greg Main did an excellent job! More

by Andrew
Recommend Dealer
Yes
Employees Worked With
Greg Main
April 17, 2020

Adam Assi was great the kind of person that listens to you and makes it happen. Great group of guys that helped me fast and got me in my car. More

by rick65tg
Recommend Dealer
Yes
Employees Worked With
Adam A.
April 16, 2020

I had a wonderful experience & I LOVE my SUV. Erik Rubalcava was an amazing salesman. I will definitely refer Essence Maserati Alfa Romeo to everyone❣ More

by mlstkhouston4
Recommend Dealer
Yes
Employees Worked With
Erik Rubalcava
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