Bishop Maserati Alfa Romeo

Great service, especially appreciated the valet offering during these unique times. As g it dual, my service representative Greg did an outstanding job.thank you. during these unique times. As g it dual, my service representative Greg did an outstanding job.thank you. More

Easiest Oil Change in History At a time of corona virus and social distancing, my 2018 Giulia was picked up at my home and taken to their service center where they performed year 2 At a time of corona virus and social distancing, my 2018 Giulia was picked up at my home and taken to their service center where they performed year 2 servicing. My car was returned clean on the inside and out!! Easily the easiest service ever.Thank you, Essence!! More

Wonderful sales experience I worked with Paul & Kirk on a lease for a new Stelvio. They were consistently quick to respond and easy to work with. This is my second transaction w I worked with Paul & Kirk on a lease for a new Stelvio. They were consistently quick to respond and easy to work with. This is my second transaction with the dealership and once again it was low pressure and very smooth. I can't say enough good things, thanks guys! More

Best Car Buying Experience I Have Had Yet! Found a car we really liked online, emailed for more information and we received an almost immediate email response and call back. Under the circumsta Found a car we really liked online, emailed for more information and we received an almost immediate email response and call back. Under the circumstances, visits to the dealership are by appointment only of course. When we went to the dealership Sat morning, the car we likes was parked in front and already on and ready to go. We were immediately greeted upon getting out of the car (social distancing norms taken into consideration) and then introduced to Kirk Frederick, the sales manager. As nice and straight forward as you could possibly hope for. In fact, everyone on the team that was there were incredibly nice. We test drove two cars, had a quick conversation on price and bought a fantastic Alfa Romeo Stelvio! It took them the less than a few hrs to prep the car and detail it for us for same day pick up. When we arrived to pick up the car, all the ppwk was filled out, I signed and we drove it home. Great team, great dealership and, honestly, an excellent car buying experience! More

The dealership was able to pick up my car for service which was a big time saver. I was timely informed when my car arrived at the dealer. I was contacted to review the service I requested. The car was r which was a big time saver. I was timely informed when my car arrived at the dealer. I was contacted to review the service I requested. The car was returned in great shape with all issues addressed. I couldn't ask for more! More

Excellent!!! Excellent service! During the Covid-19 crisis they stepped up and offered free valet service. Picked up the car, performed all the service work needed Excellent service! During the Covid-19 crisis they stepped up and offered free valet service. Picked up the car, performed all the service work needed, and returned it like it left, only better. :-) Communication from Greg and the valet service was perfect, keeping me in the loop at every step. I just don't see how it could have been any better! Thanks very much!!! More

Greg was very helpful and kept me updated throughout the service process. He generously provided a loaner vehicle for a week while my car was in the shop. Car is running well after the service. service process. He generously provided a loaner vehicle for a week while my car was in the shop. Car is running well after the service. More

Excellent service. The valet service met all of my expectations and more. I will continue to use Essence Maserati for all of my service needs. expectations and more. I will continue to use Essence Maserati for all of my service needs. More

Well I’m concerned that the technician did not turn off the (A!) AutoStop/Start notification which was not on before. Light. Still on now! the (A!) AutoStop/Start notification which was not on before. Light. Still on now! More

I am old school individual , don't use internet much , 1st time purchasing vehicle , am 500 miles from dealer , my son was able to test drive & relay results , Adam & Sam were very helpful , very patient 1st time purchasing vehicle , am 500 miles from dealer , my son was able to test drive & relay results , Adam & Sam were very helpful , very patient with all my insecurities & questions , very accomadating , would highly recommend dealership to anyone interested in purchasing vehicle , thanks Don Fross Hays , KS More