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Bishop Maserati Alfa Romeo
Hurst, TX
1,273 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,273 reviews
December 04, 2019
Great service Greg was punctual and very easy to communicate with. Advised on best course of action for my cars warranty work and had all arrangements set up with n Greg was punctual and very easy to communicate with. Advised on best course of action for my cars warranty work and had all arrangements set up with no time wasted. Happy to do business with again and will come back for further services. More
by mjm0289
Verified CustomerEmployees Worked With
Greg
Helpful December 04, 2019
Friendly staff Great service. Comfortable waiting room with amenities. Good communication from service staff. Service completed in time frame promised. Included wash Great service. Comfortable waiting room with amenities. Good communication from service staff. Service completed in time frame promised. Included wash and vacuum. Very pleasant staff. More
by clintp60
Employees Worked With
Jeff, Rami Rassas
December 04, 2019
I’ve been buying cars from Paul for years, and he always does a great job. This was the second car I bought from him at Essence and the seventh total. I wouldn’t be coming back if I wasn’t happy. does a great job. This was the second car I bought from him at Essence and the seventh total. I wouldn’t be coming back if I wasn’t happy. More
by luizmendes
Employees Worked With
Ash O., Paul Adkins, Ken Workman
November 22, 2019
Would not Honor Prices Listed Online and in Email They refused to honor their advertised prices. I watched prices for a couple months and then got an email from Essence about recent price reductions. They refused to honor their advertised prices. I watched prices for a couple months and then got an email from Essence about recent price reductions. I setup financing and told them I'd come pick it up that evening. They informed me the cars were accidentally listed as demos before meeting demo criteria (2k miles) and were not actually for sale at the advertised price. Glad I didn't waste my time going to the dealership. More
by JT
Employees Worked With
Kirk Frederick, Paul Adkins
November 21, 2019
Maxima Daniel yo was an incredible and really helpful person, for sure ill talk to him again for my next car, he was always polite and he was always looking Daniel yo was an incredible and really helpful person, for sure ill talk to him again for my next car, he was always polite and he was always looking for my needs More
by Miguel
Employees Worked With
Paul Adkins, Daniel Yo
November 21, 2019
very good service and attention Very professional service since the first contact. I got all the information that I need from Daniel and the follow up was really good. Also the servi Very professional service since the first contact. I got all the information that I need from Daniel and the follow up was really good. Also the service and advise from the financial manager was great More
by gilberto
Employees Worked With
financial manager, Daniel Yo
November 19, 2019
Overall great service , Friendly staff, knowledgeable, quick. Over priced on some things. Tire rotation and balance $170? I don't think so. I would say if the work being , Friendly staff, knowledgeable, quick. Over priced on some things. Tire rotation and balance $170? I don't think so. I would say if the work being done is critically important to the car have the dealership do it, but maintenance activities is best done somewhere else, based off the price quoted for the tire rotation and balance. More
by rowdyrl
Employees Worked With
not listed
November 19, 2019
Car buying made easy. Ron and I would like to give a personal shout out to Al, he typifies cool professionalism. The entire dealership treated us like family. Thank you aga Ron and I would like to give a personal shout out to Al, he typifies cool professionalism. The entire dealership treated us like family. Thank you again. More
by rrculp
Employees Worked With
Ala Hamad
November 16, 2019
First time ever at this dealership. This salesperson greeted me and after chatting for a bit she led to get the keys to two vehicles I was interested in. I waited. and waited. and waited (for what fe greeted me and after chatting for a bit she led to get the keys to two vehicles I was interested in. I waited. and waited. and waited (for what felt like forever but was probably only 15-20 mins) and finally just left. I don’t mind waiting but anything over 5 mins without checking in with me is waaaaaay toooo loooong. I’m sure I’ll find what I’m looking for elsewhere. Overall, not a good first impression and I’d be hard pressed to return. More
by Liquidgraffix
Employees Worked With
Micah Judah
November 16, 2019
Sales Experience very positive I was very please with the service I received here. Ken was very nice to work with. Made the whole car buying experience a positive one. Made sure I was very please with the service I received here. Ken was very nice to work with. Made the whole car buying experience a positive one. Made sure I had all my questions answered and was very attentive. Didn't make me feel like he just wanted to sell a car. Overall very happy with everyone I dealt with at the dealership. More
by MMOOSHEGIAN
Employees Worked With
Paul Adkins
