Bishop Maserati Alfa Romeo

My service experience - exceptional! While I hate having to drive to Essence for service, the quality of the personnel and care I receive is superb. Thank you - it helps ease the burden While I hate having to drive to Essence for service, the quality of the personnel and care I receive is superb. Thank you - it helps ease the burden of a nearly 2 hour round trip from my home!!! More

The most pleasant car buying experience. I've been in the market for a new Volkswagen for a while. Went to about 4 dealerships with no luck. Found a VW through Car Gurus, met Al, and the rest I've been in the market for a new Volkswagen for a while. Went to about 4 dealerships with no luck. Found a VW through Car Gurus, met Al, and the rest is history. Super welcoming and pleasant. Will definitely recommend. More

new truck Al was the best car salesman ive ever worked with. Will be reffering all my family members and friends to him, great experience with him Al was the best car salesman ive ever worked with. Will be reffering all my family members and friends to him, great experience with him More

My old maxima I had bought this maxima from al about 1year ago...I came back to see the rams,,,fall in love and guess what I switched and traded in my maxima for th I had bought this maxima from al about 1year ago...I came back to see the rams,,,fall in love and guess what I switched and traded in my maxima for the big truck...thank you al for staying very late ( like 9 pm late) and make this deal go through More

Mostly good Most of my experience was good, saleswoman was very helpful and diligent in getting our deal accomplished, and all documentation and financial aspects Most of my experience was good, saleswoman was very helpful and diligent in getting our deal accomplished, and all documentation and financial aspects went seamlessly. Regarding shipping my vehicle, I was never given any heads up as to when it departed or when it was excepted to arrive even though this was discussed and agreed. And the most significant negative, for me, was after agreeing on pricing, then being told about two specific charges that could not be waived as they were "taxes mandated by the state". In reading this dealers contract carefully, I learned otherwise, and during the final negotiation called my salesperson on this where she then took care of the larger of the two charges. With a 120K transaction, or for any amount large or small, it feels a lot better when there's no reason to question honestly or integrity. More

Quick and Helpful Dealing with Paul Adkins made it easier to buy the vehicle I was looking for. He was able to set me up with a lower rate and also address the minor ma Dealing with Paul Adkins made it easier to buy the vehicle I was looking for. He was able to set me up with a lower rate and also address the minor maintenance issue that the vehicle had without me having to pay for it. Overall the transaction was quick and painless and I was satisfied. Will have to see how my interactions with the dealership will be accommodated in the future. More

Great experience! Al and Adam were great to work with and our purchase experience was seamless. Great price, great service, and an overall great experience. Highly reco Al and Adam were great to work with and our purchase experience was seamless. Great price, great service, and an overall great experience. Highly recommend! More

Very efficient and friendly Put into shop for annual service plus issues with rear differential. Repair / replacement was handled under warranty. From valet pick up and return to Put into shop for annual service plus issues with rear differential. Repair / replacement was handled under warranty. From valet pick up and return to having wheel refinished everything was easy and fast. More

Friendly and Attentive Exceptional buying experience at Essence. It's not every day that the GM is the one who you end up working with, from test drive all the way through t Exceptional buying experience at Essence. It's not every day that the GM is the one who you end up working with, from test drive all the way through the end of the sell. And when I returned for an appointment I had scheduled with John, on the day we purchased, to have a few minor things taken care of, Kirk took time to say hello. John was a real pleasure to work with. Went out of his way to get answers and assist me with the ZAZ app (something that we all forgot to go over on day of purchase). More

SERVICE IS WHAT I WAS TOLD AND THAT IS WHAT I GOT TIME I WAS TOLD TO DO THE SERVICE REQUESTED WAS AS CLOSE AS EXPECTED. SHOP AND DEALERSHIP WAS CLEAN AND INVITING - GREG MAIN IS A GREAT SERVICE ADVIS TIME I WAS TOLD TO DO THE SERVICE REQUESTED WAS AS CLOSE AS EXPECTED. SHOP AND DEALERSHIP WAS CLEAN AND INVITING - GREG MAIN IS A GREAT SERVICE ADVISOR - SHOP FIXED THE PROBLRM WITH MY MASERATI. More