
Bishop Maserati Alfa Romeo
Hurst, TX
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Excellent Customer Service! I was very impressed on how fast Tatum had my deal approved, like literally within 20 minutes. I was able to get the car I wanted and I flew in from A I was very impressed on how fast Tatum had my deal approved, like literally within 20 minutes. I was able to get the car I wanted and I flew in from Another city; she had a car service pick me up. I was at the dealership 10 mins in and out! I’m very impressed and will fly back here again to get a car if I ever need another vehicle! More
Great experience Valet services were on time and very knowledgeable about the vehicle they were taking. Great customer service Service department at Essence also p Valet services were on time and very knowledgeable about the vehicle they were taking. Great customer service Service department at Essence also pleasant and knowledgeable kept us informed as to status of vehicle service and when it would be returned More
Customer Service Oriented! After having what was best described as a "dumpster fire" of an experience with the 2 Dallas-area Alfa Dealers (both owned by same person), Essence wa After having what was best described as a "dumpster fire" of an experience with the 2 Dallas-area Alfa Dealers (both owned by same person), Essence was a refreshing and most pleasant surprise. I will drive the 45 minute trip to Essence from now on to have my car serviced. Their focus on delivering the best customer experience is evident and much appreciated. More
New car follow up Quick friendly service. Made keys compatible. Adjusted key shaft to make secure. Evan welcomed me and assured that I was out in a timely manner, which Quick friendly service. Made keys compatible. Adjusted key shaft to make secure. Evan welcomed me and assured that I was out in a timely manner, which I was. More
Maserati service Evan and Hillary were amazing!! This was my 3rd service and I have had many issues with the first 2 but this one went off without a hitch!! Amazing!! Evan and Hillary were amazing!! This was my 3rd service and I have had many issues with the first 2 but this one went off without a hitch!! Amazing!! More
Professional, knowledgeable and courteous people abound Every step of the way, from the search-for-a-car process to the vehicle delivery, Rama and Tatum were professional, knowledgeable, and attentive. All Every step of the way, from the search-for-a-car process to the vehicle delivery, Rama and Tatum were professional, knowledgeable, and attentive. All went smoothly. More
Very helpful Very easy to work with, great financing, and clean environment. I found exactly what I was looking for. The staff was very kind and patient and there Very easy to work with, great financing, and clean environment. I found exactly what I was looking for. The staff was very kind and patient and there was a lot of stuff around to keep my younger son entertained while I was shopping. More
Great job! Ala Ben Adam Ash I am a first time buyer and I most say, these four amazing people were extremely helpful in helping me purchase my first vehicl Ala Ben Adam Ash I am a first time buyer and I most say, these four amazing people were extremely helpful in helping me purchase my first vehicle. I would definitely recommend them to anyone. I know for a fact my next vehicle will come from Essence Maserati Alfa Romeo. Thanks again Ala, Adam, Ash, and Ben. More
Friendly staff Both hillary and jorge were very nice and helpful throughout my service experience. They answered all my questions and performed the service as reques Both hillary and jorge were very nice and helpful throughout my service experience. They answered all my questions and performed the service as requested. Thanks More
Great experience Wonderful experience working with the Team at Essence - Tatum was lead for us and she was extremely professional and personable which made the decisio Wonderful experience working with the Team at Essence - Tatum was lead for us and she was extremely professional and personable which made the decision making process and angrier experience enjoyable and stress free. After the sale I had some questions and Tatum’s follow up was still quick and thorough. Would recommend Essence to anyone - World class service. More