Bishop Maserati Alfa Romeo
Hurst, TX
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Great experience Good and friendly service. Evan kept me informed on the status of my car. Will definitely return here for any service needs in the future. Good and friendly service. Evan kept me informed on the status of my car. Will definitely return here for any service needs in the future. More
Service Dept Outstanding service from Hillary Ondrej...... Great job...was on point with me. She was helpful and fast and very friendly. Would recommend her. Answe Outstanding service from Hillary Ondrej...... Great job...was on point with me. She was helpful and fast and very friendly. Would recommend her. Answered all questions asked....Good customer service, very friendly in nature. Will be glad to come back again for service... More
Perfect car buying experience! From start to finish, the team at Essence was amazing! From getting me into the car of my choice, to going above and beyond on my financing package, t From start to finish, the team at Essence was amazing! From getting me into the car of my choice, to going above and beyond on my financing package, they were great!! They were friendly, helpful and patiently answered all of my questions! I have bought other cars from closer dealerships in my area but after dealing with Al and his team, I will definitely be driving the 1 hour drive (from my house) for future purchases and recommending them to others!! More
Fast, Enjoyable Tatum was on point with us. She was helpful and fast and very friendly. Answered all questions asked. Returned all calls/textes Had to take the fir Tatum was on point with us. She was helpful and fast and very friendly. Answered all questions asked. Returned all calls/textes Had to take the first car we bought back because she gave us an APR % rate that the actual car didn't qualify for. our credit was ran 5 different times because they were trying to get us into another car, we did not give permission for our credit to be ran. we chose another car, drove it home only to Find out a few weeks later that Tatum was just after a sale, had to take car back because all speakers weren't playing, took it back several times, she shouldn't have sold the car if things needed to be fixed on it. Had an attitude that it wasn't any of her concern when we tried to contact her due to the problems we were having. More
Scammers I purchased my Infiniti Q50a on Saturday the 23rd and on Wednesday the 27th, just 4 days later I found myself replacing a dead battery at Infiniti for I purchased my Infiniti Q50a on Saturday the 23rd and on Wednesday the 27th, just 4 days later I found myself replacing a dead battery at Infiniti for $250.00. I was told that the care went through an inspection and I stand in disbelief. I am not very pleased that I was also scammed by the etching fee per a lawyer friend we should have ran from the dealership becasue that does not contribute to good business. If there was a buy back 7 day policy you would definitely get this car returned to you. With that said, I need to need to know if the oil was changed and what was really done prior to the sell of this car. I can honeslty say I am not happy to be part of the Essence family! More
Great place to shop luxurious cars Good customer service, very friendly in nature. Great place to shop the luxurious cars. If I have to buy another car this dealer will be my first stop Good customer service, very friendly in nature. Great place to shop the luxurious cars. If I have to buy another car this dealer will be my first stop. More
Amazing team Had a great time and wonderful experience even after working after closing and help me get the vehicle i wanted great job on all the people that stay Had a great time and wonderful experience even after working after closing and help me get the vehicle i wanted great job on all the people that stayed will continue to come back for future buying More
Great car-buying experience Buying a car is generally a stressful experience, but working with Essence Maserati Alfa Romeo was much better than I anticipated. I feel we got a fai Buying a car is generally a stressful experience, but working with Essence Maserati Alfa Romeo was much better than I anticipated. I feel we got a fair price for the used vehicle we purchased, and an independent auto shop evaluated the car and said it is in great shape. I'm grateful to every employee who played a part in our purchasing experience, and I would purchase from Essence again in the future. More
Honest, Fair, and Personable My experience was wonderful. Mr. Ala was excellent. The process was smooth and he clearly explained everything, nothing hidden. Thank you and all the My experience was wonderful. Mr. Ala was excellent. The process was smooth and he clearly explained everything, nothing hidden. Thank you and all the staff! More
All dealerships should be like Essence!!!! I think it will be easier to list out the flaws, so here it goes: 1. Come up with a better description than "dealership". This is the 5th car from th I think it will be easier to list out the flaws, so here it goes: 1. Come up with a better description than "dealership". This is the 5th car from these guys, and each time more than pleasant. Having dealt with you guys, the other "dealers" are just that, a dealer (and with a negative connotation). 2. Your coffee ain't bad, but could be better. 3. You don't have a Ferrari service center. Hurry up and get the franchise. Please don't make me go to the "other" guys. oh, and your location... That's all. Besides the above, don't change a thing and keep up the great work. More














