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Bishop Maserati Alfa Romeo
Hurst, TX
1,273 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,273 reviews
January 17, 2019
Great salesman! Erik is a great person to work with buying a car! Never feel the pressure, he just wants you to be happy with what you want to buy and how you want t Erik is a great person to work with buying a car! Never feel the pressure, he just wants you to be happy with what you want to buy and how you want to pay. Definitely recommend him to anyone who reads this. It was a very good car buying experience. He and the finance director, Danny provided us the best customer service ever! Make Erik your go-to-guy if you are looking for a car! A More
by Box9135
Employees Worked With
Danny Warren, Erik Rubalcava
Helpful January 16, 2019
Sales experience with Ayman Ayman was the most friendliest and welcoming sales person I ever met. He professionalism shined through from start to finish. I see my self being apar Ayman was the most friendliest and welcoming sales person I ever met. He professionalism shined through from start to finish. I see my self being apart of this dealership for years to come. The Guilia is the most exciting car I have driven in year! Thank you Ayman More
by Rachael20!
Employees Worked With
Ayman M
January 14, 2019
Amazing They got my parts ordered for me over the phone callled me when they were in. I came in had it fix and was in and out in no time. They got my parts ordered for me over the phone callled me when they were in. I came in had it fix and was in and out in no time. More
by ethanb15
Verified CustomerEmployees Worked With
Evan S.
January 14, 2019
Really enjoyed the concierge service and overall friendlines Evan has been a pro. He was able to pick up and drop off the car from my home and work. Was honest and upfront about pricing. Evan has been a pro. He was able to pick up and drop off the car from my home and work. Was honest and upfront about pricing. More
by hussein_sadruddin
Employees Worked With
Evan S.
January 14, 2019
Handled perfectly Not satisfied with my local Maserati dealership I searched the internet for a car that fit us and with hopes of also finding a dealer that was good to Not satisfied with my local Maserati dealership I searched the internet for a car that fit us and with hopes of also finding a dealer that was good to work with. I found the perfect fit at Essence, even though they are 250 miles from my home. I emailed an inquiry and got connected with Rami Rassas. A few email exchanges and I asked for his best numbers, got an initial offer and one more email for a minor issue and the deal was done. This is exactly how buying a car should be, particularly in the luxury space. I am grateful to have found the dealership and Rami has been perfect to deal with throughout. I also know that how the process is handled and attitude of those doing the deals comes from the top so great job all around! More
by Craig6545
Employees Worked With
Rami Rassas
January 14, 2019
Best car purchasing experience ever!!! Great place to purchase vehicle. Staff is great and very patient. I simply love all of them. They never rushed or pressured me into anything. I took 3 Great place to purchase vehicle. Staff is great and very patient. I simply love all of them. They never rushed or pressured me into anything. I took 3 weeks to purchase my vehicle and they were helpful every step of the way. More
by B. G.
Employees Worked With
Rami Rassas, Danny Warren, Ala Hamad
January 13, 2019
Unwanted business I found the car online and was emailing the salesman before visiting. Once Igot to the dealership with my father we were treated very unprofessionally I found the car online and was emailing the salesman before visiting. Once Igot to the dealership with my father we were treated very unprofessionally. We were never invited to sit at the salesmans desk, or offered water. When we did express interest in a specific vehicle we were asked to provide proof insurance before test driving. Maybe this is the norm at a luxury dealership however we felt as if our business was unwanted. It took them almost 30 minutes to fill the car up with gas before we could test drive it. And we did go for a test drive the salesman didn't come with! He gave us the keys and directions where to go. Honestly, I loved the car and was ready to sit down and talk details but the salesman went straight to asking if I would be paying cash or financing. I was already pre-approved but he didn't give me a chance to explain that before telling me the price is firm and he would not budge on it. I wasn't looking for much off but the fact that he didn't even want to hear us out or sit down in at a desk and go over specs and financing made us feel unwelcomed. I wish I had another salesman who took the time to listen to us and show us the respect and attention other dealerships provide. More
by mac
Employees Worked With
Ala Hamad
January 13, 2019
Fast solution Erik asked for a one shot. He didn’t waste my time with nonsense as I needed to get my situation corrected as soon as possible. I appreciated the stra Erik asked for a one shot. He didn’t waste my time with nonsense as I needed to get my situation corrected as soon as possible. I appreciated the straight forward communication and execution. We walked away satisfied. More
by Roseman
Employees Worked With
Erik Rubalcava
January 09, 2019
Excellent Experience After 7 months of doing my research and talking to numerous dealers it wasn’t until I met Rami that I felt comfortable. Not only was he informative bu After 7 months of doing my research and talking to numerous dealers it wasn’t until I met Rami that I felt comfortable. Not only was he informative but he was determined to help me find the car that was best for me. He made my buying experience the best one I’ve ever had. I HIGHLY recommend Rami!! More
by Meili
Employees Worked With
Rami Rassas
January 07, 2019
Great Experiance Was very happy with the whole experiance. Went in with pre approval and loan and they beat the rate I had. I went with their bank. Great finance depar Was very happy with the whole experiance. Went in with pre approval and loan and they beat the rate I had. I went with their bank. Great finance department. More
by jmvsr
Employees Worked With
Rami Rassas, Ben Rojas, allen johnson
