Blackstone Chevrolet
Fresno, CA
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I tried to speak with my Service advisor several times. I called and texted. No response. Makes it difficult to plan your schedule when they wont call you back. Plus no rides or loaner cars available fo I called and texted. No response. Makes it difficult to plan your schedule when they wont call you back. Plus no rides or loaner cars available for warranty work. More
very good job fixing our issue, quick service, with updates via email it makes the customer feel like he or she is in the loop with the status at any given time. updates via email it makes the customer feel like he or she is in the loop with the status at any given time. More
Unreliable, do not communicate well, didn’t do some of the work requested 3 times, didn’t do work 1st time there, had to Return following week & they had the car 3 days to replace part on air conditioner the work requested 3 times, didn’t do work 1st time there, had to Return following week & they had the car 3 days to replace part on air conditioner, bolts stripped on cover to take cover off to replace air filter More
I like being acknowledged the moment I drive in. Whether it is the advisor or one of the young gentlemen helpers, it is nice to be recognized. Whether it is the advisor or one of the young gentlemen helpers, it is nice to be recognized. More
Found the car online, Ryan responded quickly, and set up an appointment. Test drove the car, and worked out a deal, simple and easy, Finance department was very helpful as well an appointment. Test drove the car, and worked out a deal, simple and easy, Finance department was very helpful as well More