Back

Blackwell Ford Inc. - Service Center

Plymouth Township, MI

4.2
42 Reviews

42 Reviews of Blackwell Ford Inc. - Service Center

Sort by
November 19, 2024

The service department personnel were very helpful and courteous. My car was serviced earlier than was expected by me. I have been purchasing and having serviced multiple Ford cars from them over the ye More

by Mrstempien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Mooney
Dec 11, 2024 -

Blackwell Ford Inc. responded

Thank you! We're so glad to hear you had a great experience with our service department. Your feedback means a lot to us!

September 16, 2024

I have always received 5 star service from Blackwell. Everything from the pickup/dropoff service to the quality of the service is great. They are great at communicating - especially with the work status More

by Maggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
August 30, 2024

Great, friendly service! Easy to make an appointment and they fixed my car really fast. More

by chatrinepia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl
Sep 09, 2024 -

Blackwell Ford Inc. responded

Thank you for the 5-star rating!

August 20, 2024

Good dealership and knowledgeable staff with excellent service and great customer care. Thanks for your pickup and drop off service! More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Riddle, Andy Wygrecki
Aug 23, 2024 -

Blackwell Ford Inc. responded

Thank you for the kind words Mike!

August 01, 2024

I am so happy with the service and the way I am treated at Blackwell Ford More

by sharen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Scheer body shop
Aug 23, 2024 -

Blackwell Ford Inc. responded

We are grateful for your kind words Sharen! Thank you for choosing Blackwell Ford.

July 17, 2024

Easy check in and check out, advisor was friendly, put stuff down in my truck so it wouldn’t get dirty. More

by eeosen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Mooney
Aug 23, 2024 -

Blackwell Ford Inc. responded

Thank you for your review! So glad to hear about your experience with our advisor and our service department.

July 07, 2024

Great service. Returned my vehicle in a timely fashion. Acknowledged any future service needed. Extremely happy More

by Torokm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Merollis
Jul 15, 2024 -

Blackwell Ford Inc. responded

Thank you for the 5-star rating! We are so glad that you are extremely happy!

June 13, 2024

The repair was only supposed to take a few hours but I didn’t get my car back until the next day. More

by Ronsueverb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl
Jun 27, 2024 -

Blackwell Ford Inc. responded

Thank you for the feedback! We are currently working on increasing our service staff in order to get work done faster. Have a great day!

June 09, 2024

Was close/pleasent/very friend and answer all questions. / will return for more work on car More

by Tctz56TurkeyrunTimothy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Jun 10, 2024 -

Blackwell Ford Inc. responded

Thank you so much for the review!

June 05, 2024

Devin was courteous and professional. Addressed all issues relating to my Maverick in a timely manner. More

by Barbara.gerych
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Grimes
Jun 06, 2024 -

Blackwell Ford Inc. responded

Hi Barbara, thanks for the review. So glad that all your issued were addressed in a timely manner!

2
...