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Blake Ford
Franklin, VA
307 Reviews
At Blake Ford, you can always depend on having access to a wide variety of vehicles to choose from. Our new Ford inventory is filled with excellent selections. This year's lineup is fantastic, and we've made sure to include all types of models and body styles. And if you're shopping for a late-model used car, you will be delighted when you see our great selections. We've made sure to include many of the popular brands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Showing 307 reviews
June 23, 2023
I like them, but was a little disappointed in the lack of car selection available. car selection available. More
by bilthomas48
Verified CustomerEmployees Worked With
June 22, 2023
Very disappointed with new owners of this dealership. Care more about getting more money than satisfying customers Care more about getting more money than satisfying customers More
by hrobert
Employees Worked With
Other Employees :
Don’t really know these names other than Ed Marks who seems to want to do right, Todd Hampton, Jonathan Foley, Ed Marks, Eric Burns
June 22, 2023
not happy that our car seems to be needing repair more often then expected, but shwn it is needed our service dept takes care of you often then expected, but shwn it is needed our service dept takes care of you More
by mresterly
Employees Worked With
June 19, 2023
Hate the automated call center. I just go to dealer and make appointment. Starting to not feel like a hometown dealer. The Blake touch is missing. I just go to dealer and make appointment. Starting to not feel like a hometown dealer. The Blake touch is missing. More
by hastyrobbie
Employees Worked With
Ed Marks
June 16, 2023
Communication was horrible. Misquoted pricing and parts were delayed twice did not get work completed until the third visit. I will not be using Blake ford in the future. Misquoted pricing and parts were delayed twice did not get work completed until the third visit. I will not be using Blake ford in the future. More
by raymond.mcdaniel
June 07, 2023
Great place to shop for a car, nice experience, great staff. Everyone needs to come by and see you, staff. Everyone needs to come by and see you, More
by conniewells1966
Employees Worked With
Other Employees :
Sim Diggs, Dontea Bradshaw, Lewis Pepples, Gary Lewis
June 06, 2023
I don't know who Shawn McNeely is. Blake Ford used to be my go to Dealership. Since the new owners it has gone downhill and they are not at all friendly or understanding. Blake Ford used to be my go to Dealership. Since the new owners it has gone downhill and they are not at all friendly or understanding. More
by Super Duty
Employees Worked With
May 30, 2023
Was the best car buying experience I have ever had. Everything was run efficiently as well as top notch customer service from everyone I had contact with that day. Jason was very knowledgeable and prof Everything was run efficiently as well as top notch customer service from everyone I had contact with that day. Jason was very knowledgeable and professional. He made the whole process seamless and not stressful. I would definitely recommend Blake Ford to others. I would also drive the hour to purchase any future vehicles. More
by lululindseyb
Employees Worked With
Jason Flythe, Lewis Pepples, Gary Lewis
