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Blake Ford

Franklin, VA

4.3
299 Reviews
At Blake Ford, you can always depend on having access to a wide variety of vehicles to choose from. Our new Ford inventory is filled with excellent selections. This year's lineup is fantastic, and we've made sure to include all types of models and body styles. And if you're shopping for a late-model used car, you will be delighted when you see our great selections. We've made sure to include many of the popular brands.
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1011 Armory Drive

Franklin, VA

23851

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Showing 299 reviews

April 23, 2024

Great price for great vehicle service which reflects the integrity of the company which has many satisfied clients!! More

by DAV7557
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

Sales person was very nice and the overall process went very smoothly and quick, but we were not doing any financing so that helped speed it up. More

by 83spyder
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerry Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : D. Jones
Apr 24, 2024 -

Blake Ford responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Aschenbach Ford Team

April 17, 2024

Shaun and the entire service department at Blake Ford really do a wonderful job looking out for me and my vehicles. I've been a loyal Blake Ford client for many years and believe they give each customer More

by Paul_kaplan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tal Drewry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Lang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Blake Ford responded

Paul, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Aschenbach Ford Team

April 16, 2024

The service was good it took a little longer than I expected but things happen all the time thank you for your service More

by cdartis62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Lang
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Blake Ford responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Aschenbach Ford Team

April 16, 2024

gives you a feeling that you are important to them and their service is excellent More

by teruffin123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Blake Ford responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Aschenbach Ford Team

April 15, 2024

Incredibly convenient and well done. They also communicate well with you. I highly recommend using them. They do not try to sell you what you do not need. More

by lynnr13302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Blake Ford responded

We appreciate you for letting others know about your experience, Lynn! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Aschenbach Ford Team

April 11, 2024

Service department is very nice to work with when I need their help and advice! More

by wsimmons2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2024

Aaron did a great job getting my car fixed! He is a valuable asset to Blake Ford. More

by wsimmons2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Blake Ford responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Aaron does for Blake Ford and our customers. Hope to see you again soon! Sincerely, The Aschenbach Ford Team

April 04, 2024

Was told that all fluids were topped off. DEF fuel light came on today with 3500 miles to next oil change. Def fuel last every 5000 miles. More

by wesley.fowler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn McNeely
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Lang
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Blake Ford responded

Thank you for sharing this review regarding your experience with us, Wesley. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Aschenbach Ford Team

April 04, 2024

Car had to be serviced for a recall, scheduling was timely and vehicle was taken care of quickly, Customer service was great. More

by webtime96
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Lang
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Blake Ford responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Aschenbach Ford Team

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