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Blake Ford
Franklin, VA
307 Reviews
At Blake Ford, you can always depend on having access to a wide variety of vehicles to choose from. Our new Ford inventory is filled with excellent selections. This year's lineup is fantastic, and we've made sure to include all types of models and body styles. And if you're shopping for a late-model used car, you will be delighted when you see our great selections. We've made sure to include many of the popular brands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Showing 307 reviews
April 29, 2023
I gave you one star because less than one star was not an option. You kept the car an extra week because all the work had not been completed (leaking water). Yesterday’s rain showed that the work was still n option. You kept the car an extra week because all the work had not been completed (leaking water). Yesterday’s rain showed that the work was still not done. Your employees ate in the car. This implies using it as their personal vehicle. This is completely unacceptable b More
by scott27818
Verified CustomerEmployees Worked With
April 23, 2023
I went there to have my Escape purchased by KBB but when I meet Dontea Bradshaw, who was very helpful and good at his job. Everyone was so kind and helpful. It did take a very long time to receive the Ford I meet Dontea Bradshaw, who was very helpful and good at his job. Everyone was so kind and helpful. It did take a very long time to receive the Ford Edge after the purchase (4.5 hours, but I was told that it doesn't usually take that long). The car had only one key but the dealership ordered one while I waited, hope comes in soon. More
by annherring
Employees Worked With
Dontea Bradshaw, Ken Bell
April 20, 2023
Vehicle was in the shop for a engine temp issue, losing coolant. I did not see any lines leaking or puddles on the ground but a coolant hose was replaced. Picked up vehicle, inspected before leaving dealer coolant. I did not see any lines leaking or puddles on the ground but a coolant hose was replaced. Picked up vehicle, inspected before leaving dealer and drove home to Maryland. Next day vehicle was exhibiting the same problems. Checked coolant and it was low. Brought it to the dealer here and they found that the problem was rear heater core leaking. I paid double for repairs and for a rental car. Thanks Blake Ford. More
by bigjoe64
Employees Worked With
April 05, 2023
They was very friendly caring understanding kept me informed what they was doing how long it would take. informed what they was doing how long it would take. More
by TENDERHRT43
March 30, 2023
I used the online scheduling to make an appointment for an inspection. I had been told it would require me to wait several weeks but i was able to make an appointment within two days. Very pleased with the an inspection. I had been told it would require me to wait several weeks but i was able to make an appointment within two days. Very pleased with the streamlined process. More
by Chaz
Employees Worked With
March 24, 2023
I will never come back again. I do appreciate Shawn in service, Tammy in parts was wonderful. But the dealership is really failed from what it use to be . I have always done busin I do appreciate Shawn in service, Tammy in parts was wonderful. But the dealership is really failed from what it use to be . I have always done business with Blake , I have referred family members. But this is my last time. I felt the truck should have went through inspection before being put on the lot. The seat was glued where it was torn, the windshield was leaking the cup holder in the back was broke. Didn’t notice this stuff till we got home. With the help of Shawn in service he got the truck in there done what he could get done because it was a used truck they Blake ford was not going to put money in. Used truck. But they had a price on the truck that they should of been glad to fix it. As of yesterday I will not come back to Blake Ford they are not like it use to be. And that manager he’s got sucks in my books. Oh one more thing a family member bought a truck having trouble with his transmission had it there 2 or 3 times now they haven’t got the transmission right. This is not the way Blake done business, I Don’t know what’s happened. More
by cshockley47.cs
March 23, 2023
Marcus’ service was OUTSTANDING. He went over and beyond for me! Victoria was absolutely AMAZING! I will be recommending Blake Ford to family & friends! He went over and beyond for me! Victoria was absolutely AMAZING! I will be recommending Blake Ford to family & friends! More
by evanschiquita34
Employees Worked With
Victoria Flores, Ken Bell, Marcus Evans
