Blasius Kia
Watertown, CT
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**misleading representation of vehicles along with not properly disclosing damages. Rude, demonstrative and careless management** I was looking to buy a used vehicle from them, I live out of state but properly disclosing damages. Rude, demonstrative and careless management** I was looking to buy a used vehicle from them, I live out of state but they had a specific vehicle I had been looking for. When speaking over the phone I had let them know I was over 4 hours away and everything would need to be handled beforehand, and that I would only be coming down if I was to buy the car. The vehicle I was looking at stated that it had been in a minor accident. When I asked for further clarification and details they said it was a minor fender bender and had hit a parked car. Said the bumper was repaired. Said the vehicle was in great shape and that it had been looked over by the mechanics/team members and no issues were present. When I arrived at the dealership instantly looking at the car there were eminent issues. The entire bumper panel was improperly put on. There was a serious gap on one side where it clicks in. The entire hood was misaligned. Again having a serious gap on one side and the other side being very tight. The paint repair was extremely poorly done. Paint chipping at the edges of the hood and clear coat drip marks down the inside of the hood. It was also eminent that one of the headlights had been replaced. And one of the tires had 2 very notable gashes on the side wall of the tire. This is much more than minor damages. Also, along both sides of the car were multiple dents, scratches and marks. One scratch being on the driver's side that spanned from the driver’s door to the passenger door. The online vehicle description and pictures brought attention to NONE of these things. Nor did they feel the need to disclose any of these to me on the phone. The price of the vehicle also did not reflect the value of the vehicle. Priced at equal market of the same vehicle not having these damages/not being in an accident. When I spoke with the manager Matt, he was extremely rude and seemed to have zero care of the concerns brought forth to him. He argued that the vehicle was priced comparability for the markets going rates. When attention about the tire issue was brought up and it being a 4 wheel drive- with us stating that after certain milage that the vehicle was close to, you can’t just replace 1 tire you have to replace all 4 on a 4wheel drive. He stated that, that wasn’t true in a snide way. When questioned about the affects of his integrity of the condition of the vehicles he is selling and the safety concerns of which his false information that he is willing to give, he only became more argumentative and angry. He had no intention of hearing our concerns or addressing them at that matter. He clearly had a give zero f*cks attitude. Saying this is a new car dealership, that is a used vehicle. When I stated that vehicle isn’t worth what you’re selling it for he replied maybe not to you, but to the right person. They clearly care not about the people they are selling to and only care about making money. I have never experienced a car salesman’s that gave so little care about what they are putting people in to drive home On top of this, they had put a $500 hold onto my credit card for me to pick up the vehicle. After declining the desire of the vehicle I had asked for the card hold to be taken off for I wasn’t purchasing the car. I was told that it would be taken off but instead they charged me the $500 and am having to dispute the charge with my credit card provider More
I recently purchased a Hyundai Ioniq 5 with Luis, and the experience was excellent from start to finish. Luis was professional, knowledgeable, and friendly throughout the entire process. He made everything s experience was excellent from start to finish. Luis was professional, knowledgeable, and friendly throughout the entire process. He made everything simple and stress-free, and the transaction went very smoothly. It was absolutely worth driving 90 miles from New York to work with him. His outstanding customer service and honest approach made the trip worthwhile. If you're looking for a new vehicle, I highly recommend Luis and his team. More
⭐☆☆☆☆ (1 Star) My experience with Blasius Kia was extremely disappointing, and I would not recommend this dealership. I purchased a 2025 Kia K4 retired loaner after being assured by Client Advisor extremely disappointing, and I would not recommend this dealership. I purchased a 2025 Kia K4 retired loaner after being assured by Client Advisor Andi Pasholli that the vehicle had no wheel damage and no exterior cosmetic issues. However, photos later showed wheel damage, and the dealership refused to repair it or offer a reasonable solution. I was also told the exterior was in good condition. After taking delivery and having the vehicle professionally washed and inspected, numerous scratches, swirl marks, paint chips, and areas of missing paint were discovered throughout the vehicle. The black paint was in far worse condition than represented. When I brought these concerns to the dealership, I was told they would only offer $200 toward repairs, despite professional estimates ranging from $1,000 to $1,500 to properly correct the issues. To make matters worse, I spent several days trying to reach someone for a resolution with little success. During one conversation, after I mentioned I was considering leaving a review based on my experience, Sales Manager Mark Deal abruptly ended the call. I purchased this vehicle based on the representations made by the dealership and feel the condition of the vehicle was misrepresented. The lack of accountability and poor customer service after the sale were just as disappointing as the vehicle’s condition. I strongly recommend that anyone considering buying from Blasius Kia thoroughly inspect the vehicle and document its condition before taking delivery. More
The worst dealership I’ve ever purchased a car from. In this day and age I thought you didn’t have to be super vigilant about getting snookered into buying “vehicle tracking” apps for almost $1,000.00 o In this day and age I thought you didn’t have to be super vigilant about getting snookered into buying “vehicle tracking” apps for almost $1,000.00 or other unneeded services. Purchased a used 40K SUV here. Sales guy Aaron did a nice job of quickly telling me the App can locate my vehicle if it’s stolen, but never mentioned what it cost, or that I had to decide if I wanted it. My fault for missing that item on the sales agreement when I was signing all of “Business Manager” Mo’s forms. Then after it was supposedly detailed in their service department it was delivered to me with a slimy windshield, crappy wash job, dirty interior touch surfaces, brake dust on the wheels, and water spots on the chrome grill. Stay away from these guys at all costs! More
I recently purchased a beautiful Kia Telluride from Jamie and the staff at your dealership they made the transaction smooth and effortless. I would highly recommend them for there outstanding team effo Jamie and the staff at your dealership they made the transaction smooth and effortless. I would highly recommend them for there outstanding team effort. More
Recently bought a Fiat 500e from Aaron at Blasius. Buying a car is always a stressful experience, but Aaron made it great. Spent a bunch of time just hanging out, talking about traveling. Was very low Buying a car is always a stressful experience, but Aaron made it great. Spent a bunch of time just hanging out, talking about traveling. Was very low pressure and we really had a nice time and walked away with a great vehicle. Made the experience of filling out paperwork a real joy. 10/10 Aaron for President. More
