I contacted the dealer regarding a vehicle listed online. Nelson was kind, courteous and patient. The first day I visited, I was particularly impressed with Dean. He went out of his way to answer questions I had regarding the vehicle and volunteered to hold the vehicle to allow me the time I needed to confer with my husband who is serving overseas with the U.S. Army. After a bid on the vehicle was accepted, Nelson worked to finish as much paperwork via phone and internet as possible to minimize the amount of time my children would have to wait at the dealership. This second visit, I specifically want to commend Dennis who was not only courteous and kind but waited while we were signing papers to allow me to tend to my children and was kind toward them as well. Each of these three men took special interest in our family - my children, my husband and his work and me. The entire staff made sure that my children had balloons before we left. There was not one person I met there who was not kind. Again, however, my work with Nelson and Dean and Dennis was outstanding.