Bluebonnet Chrysler Dodge Jeep Ram
New Braunfels, TX
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We had the easiest purchase with Jacob Plont. This isn't the first or last time we will use Jacob to purchase a vehicle. He always listens, makes suggestions and makes sure we are 100% satisfi This isn't the first or last time we will use Jacob to purchase a vehicle. He always listens, makes suggestions and makes sure we are 100% satisfied. He knew from listening to my husband talk what he could WOW him with and he certainly did just that with this truck. He also listened to my 12 year old because he knew that in 3 years this truck is getting passed down to him. He took a true interest in a future buyer. And explained and answered all of his questions. THANK YOU JACOB!! I don't want to take anything away from Jacob and the outstanding job he did on this sale but I wanted to give a shout out to Colby Moore in the Service Department. Because of Colby and the great service he provided way back in 2004 we have remained customers of Bluebonnet Dodge Jeep Ram. More
Purchased a used truck. Process was quick and easy. Was in and out of the dealership pretty quickly. Salesman Jimmy L was straight and to the point and available for any que Process was quick and easy. Was in and out of the dealership pretty quickly. Salesman Jimmy L was straight and to the point and available for any questions. We highly recommend dealership for any vehicle purchase. More
I'm 65 years old. I bought at least 30 to 40 cars in my life motorcycles airplanes and delt with a lot of salesmen and the salesman there, Austin Carpenter was fantas I bought at least 30 to 40 cars in my life motorcycles airplanes and delt with a lot of salesmen and the salesman there, Austin Carpenter was fantastic. Very pleased with how I was treated by him and I can be very difficult and I had some very specific requests and he made it happen!! More
Bea Gutierrez was wonderful! She was patient and as a first time car buyer it meant a lot to me that she took her time to make me feel special and valued. Wonderful experience! She was patient and as a first time car buyer it meant a lot to me that she took her time to make me feel special and valued. Wonderful experience! More
The staff at Bluebonnet is exceptional! Maria Zavala listens and delivers! This dealership values the faith and trust you put into purchasing a vehicle from them and it shows. Maria Zavala listens and delivers! This dealership values the faith and trust you put into purchasing a vehicle from them and it shows. More
To Whom It May Concern, I am writing to express my disappointment with the recent service experience at Bluebonnet Dodge Chrysler Ram. Really expected more from the dealership where I bought my car fr disappointment with the recent service experience at Bluebonnet Dodge Chrysler Ram. Really expected more from the dealership where I bought my car from about 3 years ago. When one of my headlights went out, I was quoted $800 for a $400 bulb by your service desk worker, Stephen. He later lowered the price but mentioned that the technician would not get paid properly for the job, which seemed like an unprofessional attempt to justify the high price. After deciding to leave, I noticed that my fog light cover had been broken off during the service. When I brought this up, Stephen’s attitude became unprofessional, he raised his voice and lied saying I had been a problem and complained the entire time. He then tried to insist that the damage had been there when I arrived, after we both examined all the lights together upon arrival. This felt like an attempt to gaslight me. He walked away from our conversation, saying he was going to get his manager, but it was apparent that she had spoken with Stephen beforehand, as she showed little interest in addressing my concerns. Both Stephen and the manager displayed a lack of professionalism and customer service skills. I would, however, like to acknowledge the technician, Michael, for his helpfulness throughout this experience. I hope this matter is addressed properly, or I would never suggest to return to this dealership. Sincerely, Kaden More
Awful truck buying experience. They do not train the sales guys properly and cut a lot of corners. Bought my Certified Pre-Owned Ram 2500 Laramie August 19th and it has been in the They do not train the sales guys properly and cut a lot of corners. Bought my Certified Pre-Owned Ram 2500 Laramie August 19th and it has been in the shop 4 times now. All different but similar issues. I have been without the vehicle for 26 days now. No follow up after my google review and just really bad customer service. More
The worst dealer have ever seen in this world. My brand new pacifica pinnacle got shutoff on free way two Two times within 2 weeks of vehicle purchase and dealer is totally careless and helpless. My brand new pacifica pinnacle got shutoff on free way two Two times within 2 weeks of vehicle purchase and dealer is totally careless and helpless. We escaped 2 times from our life risk and still no courtesy nothing. I don’t know how the people are buying cars from this dealer. I don’t know how long I have to struggle with them. Brand new car drove for 550 miles and then vehicle was shutoff all of sudden on the speed of 75mph speed. No courtesy , no help nothing from dealer. I beg each and every customer not to trust this dealer because if your car has unresolvable issue then you’re gone , you have to struggle on your own , dealer won’t help on anything. My name is Santosh . More

