Bluebonnet Jeep
New Braunfels, TX
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313 Reviews of Bluebonnet Jeep
Second Purchase Drove 2 1/2 hours to purchase my second Jeep from BlueBonnet Jeep. I had checked all the jeep dealers in the local area, they either didn't have the v Drove 2 1/2 hours to purchase my second Jeep from BlueBonnet Jeep. I had checked all the jeep dealers in the local area, they either didn't have the vehicle I wanted or the price/trade-in was all wrong. Found what I wanted at BlueBonnet, on-line. Contacted them and Jeremiah Kimball, got back to me in just minutes, we worked out a fair trade-in, I told him the vehicle I was looking for. He found 2 with the options I wanted, I picked the color. We set a pickup date and time. When I arrived at dealership the car was prepped and ready to go. We did a orientation, walk around and test drive. The paperwork was all ready, signed it and was on my way home in under 2 hours. With no back in forth BS, painless. Jeremiah did a great job, even had the coffee and fresh donut ready, part of the deal. Jeremiah has followed up several times to make sure everything is ok. He is a great guy, friendly, professional and knowledgeable of the product he is selling. easy to work with. More
Marty Noble made the new car shopping painless. He treated me with respect and didn’t push anything.i will never use anyone else again. treated me with respect and didn’t push anything.i will never use anyone else again. More
Great courteous service team. Every time I take my JEEP in for service I receive it on the promised time quoted. This dealership also has an awesome waiting area. in for service I receive it on the promised time quoted. This dealership also has an awesome waiting area. More
Great dealership with very knowledgeable Advisors and technicians. Jose was my advisor and he was awesome! I have been coming to Blue Bonnet since 2010 and will continue to do so. technicians. Jose was my advisor and he was awesome! I have been coming to Blue Bonnet since 2010 and will continue to do so. More
Jose did an excellent job with my vehicle purchase. The process went very smooth and I was in & out within 3 hours. He was very knowledgeable about the purchasing process and kept me comfortable the entire process went very smooth and I was in & out within 3 hours. He was very knowledgeable about the purchasing process and kept me comfortable the entire time. Thank you Jose for your assistance. More
Jeep Grand Cherokee After three years traded in my 75th Anniversary Cherokee for a Grand Cherokee. Jeremiah Kimball has been my sales person with every vehicle as well a After three years traded in my 75th Anniversary Cherokee for a Grand Cherokee. Jeremiah Kimball has been my sales person with every vehicle as well as for my entire family. Best buy EVER, everytime. Shelly Smart was thorough and efficient in finance. I will forever be a Bluebonnet customer and use Jeremiah Kimball always. More
Disappointed. Disappointed only a few months later... 1. I was sold an additional Maintenance Plan and later came to find out that it didn't in fact cover anyth Disappointed only a few months later... 1. I was sold an additional Maintenance Plan and later came to find out that it didn't in fact cover anything close to what was discussed. In fact, the plan application wasn't even completed. The servicing dealer (Not BlueBonnet) had to pull the contract info manually from the plan administrator to realize it wasn't completed properly. 2. As part of my purchase of a used 2016 Tundra, I requested that the clear plastic "Chip Guard" material which is applied to the edges of the doors, hood, fenders, and other locations on the truck get removed. This material degrades over the years and looks terrible on white vehicles. Well, the dealer agreed and seemingly melted the material off the vehicle, leaving a very ugly and very sticky mess all along the truck. Several washes (and hand waxes) later and it's still not completely removed. I'm not angry - I'm just irritated. I'm irritated that I can't get anyone on the phone to discuss these concerns. I'm irritated that this is just one of those dealerships that is only concerned with moving product, and not building a working relationship with their customers. I wonder how many return customers they have? I certainly won't be one of them. More
Excellent customer service with people that genuinely care I went in this evening after work to talk to Jose Soria who was recommended to me through my mother when I told her I was interested in purchasing a n I went in this evening after work to talk to Jose Soria who was recommended to me through my mother when I told her I was interested in purchasing a new to me vehicle. She had purchased the family's last couple of vehicles through him and assured me the was no better man to go to. She was absolutely rite!!! It was a long day already but I went to speak to him anyway to see what we could work out. When I got there I was greeted immediately by Jose who sat me down to get some info to get things rolling. He offered me a bottled water before taking me to the other lot to pick up the car that I was interested in and let me drive it back to the main office. It's was everything I wanted. Shortly after arriving we talked numbers and went to talk to Jannelle in financing who was extremely helpful and extremely nice as well... she walked me through the process and was able to help me get things situated with a payment I was comfortable with and then back to Jose who was able to help me finish up the process and help me go home with the car of my dreams... it may not be brand new but it's new to me and I definitely feel confident in my purchase of the white 2014 Dodge Challenger r/t that Jose and the sales staff at bluebonnet helped me get into. I would highly recommend Jose Soria to anyone looking to purchase their dream car from a man who genuinely cares about his customers and helping you achieve the car of your dreams!!! More
The only place to purchase your vehicle!!! I would like to thank everyone at Bluebonnet for the Superior job they did! Scott Bittick our sales associate, Janelle in financing they were above an I would like to thank everyone at Bluebonnet for the Superior job they did! Scott Bittick our sales associate, Janelle in financing they were above and beyond most dealerships we worked with on our journey on our new Jeep. The dealership also does not add the 1,500 to 2,000 dealer package like others do. I would highly recommend this dealership to anyone that would like to have a enjoyable car purchasing experience. Thanks again we will be back on our next purchase!!! More