Bluebonnet Motors
New Braunfels, TX
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135 Reviews of Bluebonnet Motors
Very accommodating and friendly people I called yesterday 4/28/15 just to inquire about different vehicles. I spoke to Curt Hammock. He was very friendly and helpful. I appreciated the info I called yesterday 4/28/15 just to inquire about different vehicles. I spoke to Curt Hammock. He was very friendly and helpful. I appreciated the information he provided. He knew what I was looking for and called me to let me know what they had available. My mom went over to see him this morning while I was at work and he let her test drive it over to me at work so I could look at it. He walked me through applying for credit online to make the process easier for when I was able to come into the dealership. He found me the best deal and got me a great price! He answered all and every question I had. Very helpful and I will always recommend friends and family to go see Curt. The finance guy, Neil, was equally helpful, friendly and accomodating. Neil was actually whom I purchased my last vehicle from and he remembered that! Wonderful customer service all around at bluebonnet!!!! More
Excellent value and Service Highy recommend excellent service. Quick paperwork and best pricing. Very good selection of trucks in my price range with a variety of colors and tri Highy recommend excellent service. Quick paperwork and best pricing. Very good selection of trucks in my price range with a variety of colors and trims. More
Tough Day We came in looking for a truck for my boyfriend, but I decided to look for one as well. Curt Hammock took amazing care of us. It was around 1 PM when We came in looking for a truck for my boyfriend, but I decided to look for one as well. Curt Hammock took amazing care of us. It was around 1 PM when we got there. My boyfriend fell in love with a truck immediately. I, however, was very undecided. It took me a long time to decide what I wanted. We were at the dealership a good hour or so after closing when we finally got all the papers signed and everything. Curt, Don and our finance guy (I can't remember his first name but the last name was Valdez) all worked so hard for us all day to get us in the vehicles we wanted for the price we wanted. They were also very patient with me and so so nice! I would recommend seeing Curt for your car-buying needs every time! Thanks guys! More
excellent service from start to finish We had a great experience from all. Curt Hammock was outstanding!!! We will use this dealership whenever we purchase a vehicle. The website is were we We had a great experience from all. Curt Hammock was outstanding!!! We will use this dealership whenever we purchase a vehicle. The website is were we shopped the inventory. We found the website for this dealership to be the best we found. More
Excellent Experience I highly recommend seeing Curt Hammock. This gentleman was very helpful and listen to what I was looking for. He was very knowledgeable on the vehic I highly recommend seeing Curt Hammock. This gentleman was very helpful and listen to what I was looking for. He was very knowledgeable on the vehicle explaining to me all the options. Thank you Curt for making my experience very well worth it. More
Great staff with friendly environment. The sale representative Curt wasn't pushy and was open and honest. in general from first waking in to purchasing the vehi with friendly environment. The sale representative Curt wasn't pushy and was open and honest. in general from first waking in to purchasing the vehicle, there was at no time I felt pressured to do anything I did not want to do. overall great experience and I expect I will receive great customer service for years to come More
Great Customer Service I had one of the best experiences at Bluebonnet Ford when I bought my mustang. I can't explain how much Curt helped me out. As soon as I was available I had one of the best experiences at Bluebonnet Ford when I bought my mustang. I can't explain how much Curt helped me out. As soon as I was available he wasted no time getting the car ready for me to experience. He was able to relate to and get me a deal that I was both comfortable and satisfied with. Not to mention I just generally had a good time. Curt had no problem making things happen and I couldn't thank him enough. I definitely look forward to dealing with bluebonnet in the future. More
Dishonest Told loan was approved for my daughter, drove 4 hours from the valley. When finally in finance, they say no! need a cosigner. Broke her heart. Did Told loan was approved for my daughter, drove 4 hours from the valley. When finally in finance, they say no! need a cosigner. Broke her heart. Did not even make an attempt to help her, made smart xxx remark about putting her in an escort when she was already driving a vehicle superior to it. Smug, condescending, and unprofessional. People you can do better than these guys. Stay away. More
Just like old days. "We got your money and "O Well" Found a truck online sent deposit in saleman on vacation. Ended up changing trucks to buy a new one. Salesman Brad did not show us 1 thing about tru Found a truck online sent deposit in saleman on vacation. Ended up changing trucks to buy a new one. Salesman Brad did not show us 1 thing about truck. Talked to other salesman 3days after buying truck. Busted radio speaker. Sales manager Victor "just bring it back", easy to say we live 60 miles away. Wess one of the owners was also very little help. Love my truck, just sad to know that no one appreciates the customer. Come to find out Bluebonnet has a dealership in San Antonio thats even open on Saturday. Learn this from someone in service, not anyone in sales. This just goes to show you that they have no respect for other people time or gas money. Also wanted some add on (leather seats, larger tires etc) was never offered anything extra. Really goes to show you that the sales team is very weak. But after dealing with some of the folks at the top, it shows the apple don't fall far from the tree. I work in the oilfield and can let lots of folks know why I would never recommend this dealer to anyone. Hard to believe they can fool so many people. Scale of 1-10. Maybe a 2.5 More
Dealing with Bluebonnet Motors family of dealerships 1st experience - few years ago went to BB Ford and stood in entryway and no salesperson was available. Then a female salesperson spoke to me from abou 1st experience - few years ago went to BB Ford and stood in entryway and no salesperson was available. Then a female salesperson spoke to me from about 25 ft. only in regards to what was I interested in. She never moved from her perch across the counter of the receptionist; 2nd experience - took vehicle to BB Body Shop for painting and repairs. They didn't listen and had to take it back a 2nd time to paint the mirror that they missed after I pointed this out initially. Communication from the lady service technician was spotty at best; 3rd experience - called BB Jeep early in the morning (after dealership was open) but got voice mail. Left message to call me. Never returned my call; 4th experience - called the service dept to schedule a recall appointment. Was sent to service and explained what I needed and the service person said a service writer would call me to schedule. That was approx 24 hours ago; How do these people stay in business?? Must be so much business in town, they don't have to provide even mediocre customer service. More

