Bluebonnet Motors

Honesty After an issue surfaced with my first purchase, Jerome and the folks at Blue Bonnet preowned lot worked hard to find a vehicle that would fit my needs After an issue surfaced with my first purchase, Jerome and the folks at Blue Bonnet preowned lot worked hard to find a vehicle that would fit my needs and satify all my request. Honestly, I didn’t know dealers with this level of honestly, true care and concern for their customer even existed. Thanks again, for stepping up and taking care of me. More

Bluebonnet Motors-A Texas Size Model Dealership A Five Star rating for Excellent Customer Service. Their Sales Team, Service Team and Showroom Manners are Awesome! Buying a car should be a pleasa A Five Star rating for Excellent Customer Service. Their Sales Team, Service Team and Showroom Manners are Awesome! Buying a car should be a pleasant experience, and when you are offered every incentive available, besides a dealer discount, then you know you are at the right place to purchase your car. Thanks to the Bluebonnet Team of Antonio, Johan , Kate we found the Explorer my wife wanted and got a Fantastic Deal! Thank You All , See you again soon! More

Service dept wonderful- parts dept needs training Bob in parts dept is a less than enthusiastic employee. He barely acknowledged his female coworker from service when she needed his assistance on my b Bob in parts dept is a less than enthusiastic employee. He barely acknowledged his female coworker from service when she needed his assistance on my behalf. He never looked at me. He was in charge of ordering a keyfob since mine no longer worked on my Grand Cherokee. He quoted a price and then was adamant about getting a P.O. from service before ordering, It turns out Bob failed to give an estimate for the price of programming the keyfob which brought the quoted price of $165 to $308 instead. I explained to service dept what I was quoted and that had I known the real price I would’ve looked into alternatives. Service: female (Michelle?)-the only female in service write ups was wonderful and explained the situation to Danny-service manager. My fee was changed to what I was quoted $165. I only hope the money comes out of parts NOT service dept. I told Michelle? That I did not want to have to deal with parts again as they have been less than satisfactory while service dept goes out of its way to help. It’s a shame that parts is not up to par with service dept. Thank you so much to the service team, Michelle, Danny and Manny, they’ve got my back! More

Great hospitality, excellent responsiveness! Bill Turner is a very nice and cordial person. The thing that stands out the most, is his immediate response to my emails and text. For me that is HUG Bill Turner is a very nice and cordial person. The thing that stands out the most, is his immediate response to my emails and text. For me that is HUGE! I am proud to be a Bluebonnet customer and a Kalig Auto group supporter. You guys to the right thing!!! More

Recall work We took our 2015 Explorer in for recent recall work that needed to be done.. Work was done and car was ready the next day. We took our 2015 Explorer in for recent recall work that needed to be done.. Work was done and car was ready the next day. More

Exceeded expectations Staff was friendly and personable. In-and-out quickly this time around. Not always the case. Ergo, they exceeded my expectations. Under promise and ov Staff was friendly and personable. In-and-out quickly this time around. Not always the case. Ergo, they exceeded my expectations. Under promise and over delivery! More

Small World After doing some research online for a used truck, I drove to the used truck lot to have a look. I pulled in to the lot and could not find the truck i After doing some research online for a used truck, I drove to the used truck lot to have a look. I pulled in to the lot and could not find the truck in question, so I asked the only sales agent in sight, Alan Brucks, and he checked the inventory for me. He informed me that it was at the the main lot and offered to show me the truck. After a test drive we headed back to the first lot to discuss purchase. Alan was very courteous and knowledgeable. During our conversation, we discovered that our wives know each other. I did purchase a new (used) truck and am very happy with it. Alan was great and patient when showing my wife how to operate the command center. I would definitely recommend BlueBonnet Ford to everyone. The whole experience was great, fast, friendly, and hassle free. More

Great people to handle your car needs. These people really work at get me a car back on the road and get new taking care of . I always take my car there to get worked on. These people really work at get me a car back on the road and get new taking care of . I always take my car there to get worked on. More

Excelarating Our BLUE BONNET FORD experience purchasing a new Commerial vechical for our company was achieved with up most customer servce by Mike Mcquire in sales Our BLUE BONNET FORD experience purchasing a new Commerial vechical for our company was achieved with up most customer servce by Mike Mcquire in sales & Donna in finance. The Dept was well staffed & the inventory was very selective. I find Mike to be well rehearsed in answering all our questions & eager to satisfy our wants & needs. Adding the BLUE BONNET FORD Truck to our fleet was just want our company needed. Richard Johnson (owner) Capital Property Mangement Austin,TX More

First time buyer at Bluebonnett Hopefully you have received the review I submitted to Ford shortly after purchasing my Ford F-150. Here is a recap: My wife and I were shopping at the Hopefully you have received the review I submitted to Ford shortly after purchasing my Ford F-150. Here is a recap: My wife and I were shopping at the Creekside Shopping Center in New Braunfels. We stopped at Bluebonnet Ford on the way home to Universal City to look at the new Ford F-150 trucks. Antonio Martinez approached us within minutes after we arrived to look at the line of F-150's. I had no intentions about actually buying a F-150 that day and only once before back in 1989 did we buy a vehicle the first day. We were just going to look. Antonio showed us a number of F-150's but we remained interested in the gold/white F-150 we first looked at. About 30 minutes later, we were in the office completing the paperwork for our beautiful F-150. Antonio drove the F-150 to our house in Universal City so my wife would not have to drive in the heavy traffic on Interstate 35. He then briefed me on al the features of the new truck. Afterwards, he drove our trade in Expedition back to Bluebonnet. A few days later, we drove to Gear Stop to have accessoriness we ordered installed, cargo tie downs, sprayed in bed liner, Roll-N-Lock bed cover and chrome fender trim. We then ordered a fold out step to gain entry into the bed easier. Antonio accompanied us to Gear Stop. He provided a truck for us to drive so we would not have to wait for all the accessories to be installed. We ate lunch and shopped at the Creekside Shopping Center until called to pick up our F-150. This is our first time at Bluebonnet and we were very pleased with the sales staff and also Chris and his team at Gear Stop., Two days after the accessories were installed and after listening to my buying experience, one of my friends bought a Ford Escape at Bluebonnet. We are very pleased with our Ford F-150 and you would not believe the compliments we have received! More