Boardman Subaru

I have been a Boardman Subaru customer since 2009, just purchased my second Forester. My daughter drove up here from Columbus to purchase her first Forester last year because of the way they treat you - wi purchased my second Forester. My daughter drove up here from Columbus to purchase her first Forester last year because of the way they treat you - with kindness, respect, and no pressure. Feeling validated and respected when you are car buying is important and difficult to find when you are a single woman. The entire team is polite, easy to talk to, and very thorough in their jobs. Everyone greets you with a cheerful hello and a smile - even if they don't know you. Sales and service areas are are clean, bright, and they are all about making sure you are comfortable. My sales rep, Nate, was the BEST! A lot of changes in 16 years, so he did a lot of explaining. Nate listened to my wish list of colors and options, offered to search for the exact car I wanted, provided me with timelines of arrival, and then offered to show me a car they had on the lot with all of my choices except my top three colors. I am so glad he did! Had not considered a red car, didn't want one, but the Crimson was indeed a beautiful wine color and I was impressed with it. I like it more and more every day that I look at it - all thanks to Nate. Closing the deal could not have been easier. Overall, service before, during, and after the sale are critical - and Boardman Subaru delivers. I have referred many of my friends here, and will continue to do so. Kudos to Rob Fellman for creating and maintaining a top notch organization! More

We couldn’t have had a better experience than we had at Boardman Subaru! From beginning to end, it was a great experience. Our salesman, Ryan Kay, was amazing!! He greeted us with a smile after our arrival Boardman Subaru! From beginning to end, it was a great experience. Our salesman, Ryan Kay, was amazing!! He greeted us with a smile after our arrival, listened to what we were interested in, and was very thorough in explaining everything we wanted to know. We purchased a new Forester Premium, and couldn’t be happier. Although we had to wait a while for its arrival, Ryan let us know as soon as it arrived at the dealership. He very efficiently explained all of the features and operations of our new Forester when we picked it up the next day. Ryan was outstanding at his job, as well as every other staff member we encountered at Boardman Subaru! We will definitely recommend them to all of our family and friends. They definitely deserve a 5 star review!! More

Everyone was Super friendly and knowledgeable and the dealership was clean and modern. Great selection of vehicles. dealership was clean and modern. Great selection of vehicles. More

Kyle was friendly and knowledgeable without being pushy. He answered all of our questions and left the door open for any follow up needs or questions. He answered all of our questions and left the door open for any follow up needs or questions. More

The no pressure dealership. All my questions were answered by Jamar. My new car was there as promised when I arrived for pickup. All my questions were answered by Jamar. My new car was there as promised when I arrived for pickup. More

Knowledgeable, friendly and helpful sales associates. No pressure. Great vehicle at a great price . Follow up service also top notch . No pressure. Great vehicle at a great price . Follow up service also top notch . More

The salesperson was very knowledgeable and professional in every way. All my questions were answered. There wasn’t any pressure applied to get a sale which was most enjoyable in buying a car. All in all it in every way. All my questions were answered. There wasn’t any pressure applied to get a sale which was most enjoyable in buying a car. All in all it was an enjoyable experience. More

Getting my husband to the Subaru dealer was a very enjoyable experience. From the young lady at the door, who introduced us to Jamar Steverson. That man, had the patience of a saint and was extremely enjoyable experience. From the young lady at the door, who introduced us to Jamar Steverson. That man, had the patience of a saint and was extremely knowledgeable. I sat where I had to keep seeing that black & bronze Forrester, in the showroom while he asked me what I was looking for, until I realized that was what I wanted. Everyone I encountered was friendly and positive. Coming out of finance, all the employees were congratulating us, that made us feel very welcome, and Rich was a pleasure to work with. More

Excellent customer service Dev and Scott above and beyond. My second purchase treated just like family. beyond. My second purchase treated just like family. More

Had a fabulous experience at this dealership and would highly recommend. Kyle was helpful and knowledgeable, I would highly recommend working with him! highly recommend. Kyle was helpful and knowledgeable, I would highly recommend working with him! More