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Bob Allen Ford

Overland Park, KS

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492 Reviews
Bob Allen Ford opened for business in 1986 and remains family owned and operated. Our dealership continues to provide a unique sales and service experience for the Kansas City Metro Area. "All Fords are created equal, it's the dealer that makes the difference!" Our friendly staff, no-hassle sales experience, state of the art service facilities, Tires 4 Life program and New Owner's Clinics are some of the ways that we make the difference. Please browse through our website or visit us on Metcalf Ave to experience the Bob Allen Ford difference!
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9239 Metcalf Avenue

Overland Park, KS

66212

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Showing 492 reviews

July 30, 2012

A friend of mine, Julie Zimmerman, recommended that I start my new car search with Bob Allen Ford. She was right! They treated me with the utmost respect, they were extremely helpful and friendly, and mo More

by evance.,johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Earl Vance Johnson, Chris Scudiero
Jul 30, 2012 -

Bob Allen Ford responded

Thank you again for everything!! It was truly our pleasure. And if you ever need anything....let me know. Jay

July 21, 2012

Chris and Kyle were very easy to work with. While I hate the negotiating experience of buying a car, they really make it easy, and we ended with a great deal! More

by jacobnater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris and Kyle, Chris Scudiero
Jul 21, 2012 -

Bob Allen Ford responded

Thank you again for everything! It was truly our pleasure. And if you ever need anything in the future, please dont hesitate to call!! Jay

July 19, 2012

Chris Scudiero & Derek Sobek were both very informative, patient, thorough and courteous. I would recommend either one of them, and the dealership is a great place to do business. Very satisf More

by jannah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scudiero, Derek Sobek
Jul 19, 2012 -

Bob Allen Ford responded

Thank you again for everything!!! It was truly our pleasure! And if you ever need anything, please dont hesitate to call! Jay

July 12, 2012

I would highly recommend this dealer. Everyone I dealt with was professional and courteous. I am a very picky person and no one got frustrated or pushy during my sales experience. More

by shuke74
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scudiero
Jul 12, 2012 -

Bob Allen Ford responded

Thank you again for everything!! It was our pleasure...and if you ever need anything, please dont hesitate to call!! Jay

July 10, 2012

Our overall experience was excellent! We were impressed with Darryl's friendliness, professionalism, and willingness to answer any and all of our questions politely and patiently. We did not feel pressured More

by langford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Darrell Woodard
Jul 10, 2012 -

Bob Allen Ford responded

Thank you guys again for everything! It was our pleasure....and please get in touch with me if you need anything! Jay

July 09, 2012

I would definitely recommend this dealership because they were so helpful to me. They offered many choices and once I chose the vehicle they made sure I understood all it's features. Everyone involved led m More

by CocoaHoward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 09, 2012 -

Bob Allen Ford responded

Thank you for everything! It was truly our pleasure...and if you need anything in the future, please dont hesitate to call. Jay

July 08, 2012

3rd vehicle we have purchased at Bob Allen. You guys went out of your way to help find us the exact car we wanted. Thanks again Ray. More

by rippy302
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Greg Marquis
Jul 09, 2012 -

Bob Allen Ford responded

Thank you again for everything! It was truly our pleasure...and if you ever need anything, please dont hesitate to call! Jay

July 08, 2012

CHris went the extra mile to get a deal done for what I was looking for. 3rd time dealing with Chris. Probably, there will be more times. More

by JDal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scudiero
Jul 09, 2012 -

Bob Allen Ford responded

Thanks again for everything!!! It was our pleasure...and if you ever need anything, please dont hesitate to call! Jay

June 13, 2012

A year ago me and my husband purchased a 2008 Ford Escape from Bob Allen Ford, and it was a great experience overall, Chris was not the typical pushy salesman we had deal with in the past, the deal was done More

by daysipchox2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scudiero
Jun 13, 2012 -

Bob Allen Ford responded

Thank u again for everything! It was and always has been our pleasure!! And if u need anything at all....please don't hesitate to call! Jay

June 10, 2012

I was treated very poorly as if I did not matter I will never return to this place again Laura was extremly rude and short with me My family and I will do business elsewhere More

by oursonmichael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Laura Beckley
Jun 10, 2012 -

Bob Allen Ford responded

I'm deeply sorry about ur experience at our store!! I want to thank u for taking time out of ur day to express how u felt. I know sometimes that's a hard thing to do. When I signed us up for this website....I knew that would open us up to the potential for people to post bad feelings on line for everyone to see. But hey, that's ok. We're human and I would be fooling myself if I thought we did a perfect job 100% of the time. This is how we get better....is with feedback like this. So thank u again! All I can do is offer up my services in hopes to turn this into a GREAT experience. Please feel free to call me personally on my cell phone. 816.896.4587. I'm a church now til about 1030...but would be free after. Looking forward to taking with u soon. Jay. (sales manager)

Jun 11, 2012 -

Bob Allen Ford responded

Good morning. Just wanted to reach out to you guys again 1st thing this morning. Please feel free to contact me at 913.381.3000 or on my cell at 816.896.4587. If nothing else, I'll lend an ear to listen what exactly happened. Jay

Jun 12, 2012 -

Bob Allen Ford responded

I've met with Laura many times trying to figure out who you are and what exactly happened? This is really not like her at all! If there's any way you could please just explain what all happened, who all was involved...and let us try to fix whats been done. Jay

Jun 12, 2012 -

oursonmichael responded

I don't want to discuss this anymore I have bought elsewhere

Jun 12, 2012 -

Bob Allen Ford responded

Awesome! I turly am glad that you guys found what you were looking for. We're just tying to grow from this.....but without your feedback I dont know what exactly we need to fix/work on. Thats all. Thank you again for sharing what you did. And if there is ANYTHING in the future that we can do....please call me personally.

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