Bob Allen Ford

My husband and I are first time customers of Bob Allen Ford, and we will definately be back. We have owned only fords and have been to many other dealerships, none of which left us with such a great impre Ford, and we will definately be back. We have owned only fords and have been to many other dealerships, none of which left us with such a great impression as Bob Allen Ford. "The dealer DOES make the difference" is absolutely true! Every time you go to the dealership they courteously open the door and greet you...eager to serve your needs. Our salesman, Jay Walker showed us around the dealership beeming with pride, it was great to see such enthusiasm from an employee(that says alot). He worked very hard making sure we got the vehicle we wanted and the service we deserved."Thank You",Jay and everyone at Bob Allen Ford for the great experience. You'll be our first stop when car shopping in the future, because we know our needs will be met there. Terri Proffitt, Richmond, Mo. More

Settling on a final purchase price was done in a timely manner. Getting into the financing office took an extended amount of time. Overall visit time (only drove 1 car) took over 3 hours. Felt this was a b manner. Getting into the financing office took an extended amount of time. Overall visit time (only drove 1 car) took over 3 hours. Felt this was a bit extreme.ca More

Where do I begin? We test drove our new car with no intent of getting it that day, but hoping to purchase it in the near future. We had been in discussion for two weeks with Don Cox and Ray Blanco abo intent of getting it that day, but hoping to purchase it in the near future. We had been in discussion for two weeks with Don Cox and Ray Blanco about different options and had no doubts we were going to purchase sooner or later from Bob Allen. We have our F150 serviced by Bob Allen when needed and have always been impressed with the customer service. Working in customer service myself for more than 8 years, Bob Allen's employees set the standard for quality service. My husband and I test drove our "dream car", gave the keys back to Ray and Don saying, "we LOVE the car and hope the car is here in a few weeks when we are able to buy it." Ray and Don said we could work on numbers to see if it could work to take the car home that day and sure enough, the car is now in our driveway. Everything, from the first email discussing a future purchase to the last sale paper being signed, was SEAMLESS. We were treated like we were purchasing a brand new vehicle off the showroom floor even though it was a used vehicle. Our children were spoiled by all the employees and even though we were there for 3-4 hours, it didn't feel like it. Jason Hensley in finance treated us like we were longtime friends and even fed our hungry kids crackers from his desk. I really don't have the words to express the gratitude and happiness we have from our experience with Bob Allen. We are definitely lifelong customers and will tell everyone about our experience (already have!) and hopefully bring more satisfied customers Bob Allen's way. More

I went to purchase a used vehicle and the service I received was above my expectations! I was a little nervous about my credit, but they got me below the payment I was willing to make and without a co- received was above my expectations! I was a little nervous about my credit, but they got me below the payment I was willing to make and without a co-signer. I was so happy and relieved that everything worked out! I drove away with a 2009 Ford Taurus Limited and I'm loving every minute of it! Thanks Bob Allen Ford for all you did to meet & exceed my needs, I would recommend this dealership to all my friends and family, and anyone I hear about looking for a car! Brenda More

Marcus was very professional and courteous. He kept me updated on the status and timeframe of the service work. I haven't done any price comparisons for awhile, but the Tires for Life program is amazing updated on the status and timeframe of the service work. I haven't done any price comparisons for awhile, but the Tires for Life program is amazing and very much worth having all service work done at the dealership. More

Travis was very nice and professional and he did not pressure me into buying. I would highly recommend him to anyone looking for a car. The Service Dept is also very nice and had me in and out on a bu pressure me into buying. I would highly recommend him to anyone looking for a car. The Service Dept is also very nice and had me in and out on a busy Sat in an hour. More

I stopped in to just look and price a car.When they did not have on the lot,the exact car i was looking for they,searched and found my dream car and worked with me on price.The experience overall was very not have on the lot,the exact car i was looking for they,searched and found my dream car and worked with me on price.The experience overall was very good.I also had a problem with car within a couple of hundred miles and dealership got it towed in and into service and back to me same day.I did not have to wait for service to be done as well and was given a like car to take home and come back when my car was done. More

Ray and Brad are very nice to work with, they are genuine and very trustworthy. I do not think my husband and I would buy a car any where else. We always tell people to go to Bob Allen Ford for any car issue and very trustworthy. I do not think my husband and I would buy a car any where else. We always tell people to go to Bob Allen Ford for any car issues they may have. I really feel like family when I am at the dealership. More

We came in, told them wha we had to work with, and asked what we could get we qualify for. They were more than happy to go the extra mile to make us a good offer. We have purchased 4 vehicles from them and what we could get we qualify for. They were more than happy to go the extra mile to make us a good offer. We have purchased 4 vehicles from them and will come for our next purchase. More

This is not our first car buying experience with Bob Allen. Since 2007, my husband and I have purchased all our vehicles from Bob Allen and every experience has been pleasant! Because we were treated Allen. Since 2007, my husband and I have purchased all our vehicles from Bob Allen and every experience has been pleasant! Because we were treated with respect from the moment we came through the door, Brad Hewlett, and his father, Bob, earned our business and respect. My first vehicle, a 2007 Edge, was "totalled-out" in a fatality accident on an Oklahoma highway. After getting home, I contacted Brad and after expressing concern for our well-being, asked what could he do to help get us into a vehicle without any hassles. I picked out a 2008 Edge and we were in and out of the dealership in 90 minutes! In 2010, My husband traded in his 2005 Fusion for a 2010 Taurus and was, again, treated with the same, excellent customer service! The transaction was again a smooth one, again, hassle-free! And when our vehicle had not arrived when we were schedule to pick it up, we were supplied with a complimentary vehicle for the weekend! Although a new car purchase was not the original plan, when we went into Bob Allen on Friday, February 3rd, I am very pleased with end results! From the moment we decided to trade in our 2008 Edge and upgrade to a 2012 Edge, the entire staff went above and beyond to ensure we got the vehicle with the amenities I wanted and financing that fit our budget! A big thanks to Jason, for working finance magic, Ray for searching high and low and finding my vehicle and getting it to the dealership the next day! Overall, all our car buying experiences have been positive and we tell our friends and family that if they want a great car buying experience, to visit Bob Allen Ford. THey will be glad they did! More