Bob Allen Ford

I went into Bob Allen Ford knowing I needed to buy a car but unsure of whether I wanted a new car or a used car and which vehicle I wanted. Chris Scudiero was so patient and helpful. He listened to me, pr but unsure of whether I wanted a new car or a used car and which vehicle I wanted. Chris Scudiero was so patient and helpful. He listened to me, provided me with very good information, and showed me various vehicles until I made my final decision. Jay Petznick and Tim Smith were also very helpful. Someone was always available to help me, even when I showed up without an appoinment. Everyone was so friendly. They made a usually stressful situation (buying a car) fun. They gave me a fair offer, and I bought a 2012 Escape which I love. More

My husband and I are first time customers of Bob Allen Ford, and we will definately be back. We have owned only fords and have been to many other dealerships, none of which left us with such a great impre Ford, and we will definately be back. We have owned only fords and have been to many other dealerships, none of which left us with such a great impression as Bob Allen Ford. "The dealer DOES make the difference" is absolutely true! Every time you go to the dealership they courteously open the door and greet you...eager to serve your needs. Our salesman, Jay Walker showed us around the dealership beeming with pride, it was great to see such enthusiasm from an employee(that says alot). He worked very hard making sure we got the vehicle we wanted and the service we deserved."Thank You",Jay and everyone at Bob Allen Ford for the great experience. You'll be our first stop when car shopping in the future, because we know our needs will be met there. Terri Proffitt, Richmond, Mo. More

Settling on a final purchase price was done in a timely manner. Getting into the financing office took an extended amount of time. Overall visit time (only drove 1 car) took over 3 hours. Felt this was a b manner. Getting into the financing office took an extended amount of time. Overall visit time (only drove 1 car) took over 3 hours. Felt this was a bit extreme.ca More

Where do I begin? We test drove our new car with no intent of getting it that day, but hoping to purchase it in the near future. We had been in discussion for two weeks with Don Cox and Ray Blanco abo intent of getting it that day, but hoping to purchase it in the near future. We had been in discussion for two weeks with Don Cox and Ray Blanco about different options and had no doubts we were going to purchase sooner or later from Bob Allen. We have our F150 serviced by Bob Allen when needed and have always been impressed with the customer service. Working in customer service myself for more than 8 years, Bob Allen's employees set the standard for quality service. My husband and I test drove our "dream car", gave the keys back to Ray and Don saying, "we LOVE the car and hope the car is here in a few weeks when we are able to buy it." Ray and Don said we could work on numbers to see if it could work to take the car home that day and sure enough, the car is now in our driveway. Everything, from the first email discussing a future purchase to the last sale paper being signed, was SEAMLESS. We were treated like we were purchasing a brand new vehicle off the showroom floor even though it was a used vehicle. Our children were spoiled by all the employees and even though we were there for 3-4 hours, it didn't feel like it. Jason Hensley in finance treated us like we were longtime friends and even fed our hungry kids crackers from his desk. I really don't have the words to express the gratitude and happiness we have from our experience with Bob Allen. We are definitely lifelong customers and will tell everyone about our experience (already have!) and hopefully bring more satisfied customers Bob Allen's way. More

I went to purchase a used vehicle and the service I received was above my expectations! I was a little nervous about my credit, but they got me below the payment I was willing to make and without a co- received was above my expectations! I was a little nervous about my credit, but they got me below the payment I was willing to make and without a co-signer. I was so happy and relieved that everything worked out! I drove away with a 2009 Ford Taurus Limited and I'm loving every minute of it! Thanks Bob Allen Ford for all you did to meet & exceed my needs, I would recommend this dealership to all my friends and family, and anyone I hear about looking for a car! Brenda More

Marcus was very professional and courteous. He kept me updated on the status and timeframe of the service work. I haven't done any price comparisons for awhile, but the Tires for Life program is amazing updated on the status and timeframe of the service work. I haven't done any price comparisons for awhile, but the Tires for Life program is amazing and very much worth having all service work done at the dealership. More

Travis was very nice and professional and he did not pressure me into buying. I would highly recommend him to anyone looking for a car. The Service Dept is also very nice and had me in and out on a bu pressure me into buying. I would highly recommend him to anyone looking for a car. The Service Dept is also very nice and had me in and out on a busy Sat in an hour. More

I stopped in to just look and price a car.When they did not have on the lot,the exact car i was looking for they,searched and found my dream car and worked with me on price.The experience overall was very not have on the lot,the exact car i was looking for they,searched and found my dream car and worked with me on price.The experience overall was very good.I also had a problem with car within a couple of hundred miles and dealership got it towed in and into service and back to me same day.I did not have to wait for service to be done as well and was given a like car to take home and come back when my car was done. More

Ray and Brad are very nice to work with, they are genuine and very trustworthy. I do not think my husband and I would buy a car any where else. We always tell people to go to Bob Allen Ford for any car issue and very trustworthy. I do not think my husband and I would buy a car any where else. We always tell people to go to Bob Allen Ford for any car issues they may have. I really feel like family when I am at the dealership. More

We came in, told them wha we had to work with, and asked what we could get we qualify for. They were more than happy to go the extra mile to make us a good offer. We have purchased 4 vehicles from them and what we could get we qualify for. They were more than happy to go the extra mile to make us a good offer. We have purchased 4 vehicles from them and will come for our next purchase. More