Bob Allen Ford

I was in the market for a New 2012 Ford Explorer and I had some specific interior and exterior colors and options that I wanted. I was able to build a new Ford Explorer through the "Ford" website and it had some specific interior and exterior colors and options that I wanted. I was able to build a new Ford Explorer through the "Ford" website and it referred me to Bob Allen Ford. Chris Scudiero in internet sales with Bob Allen Ford contacted me to set up an appointment to view and test drive their vehicles. I noticed that their dealership had the most Ford Explorers on their lot to see but for one reason or another, they didn't quite have the colors and options I wanted. Chris however, was really listening to what I wanted and quickly had an idea. Within a few minutes, he came up with the vehicle I was looking for: it was sitting right on the unloading dock at the railroad station in KC! Chris told me if I wanted it, he would drive out to the railroad yard and pick it up for me to have it ready the next day. I decided I would like to purchase the vehicle and it didn't take long after that to come to an agreeable sales price that I thought was very reasonable. We completed the paperwork and Chris said he would have it ready when I got there next day. With the vehicle not being on the dealerships lot, I was a little sceptical that it would be ready by the next day. BUT LISTEN TO THIS: as I was driving out of the dealership parking lot that day, a vehicle transport full of new cars came driving up and I could see my new car on the transport being delivered to the dealership! I went home knowing it would be ready and just as Chris had promised, Bob Allen Ford had it all checked out, cleaned up and a full tank of gas in it by the time I got there the next day. The dealership delivery person completely went over all of the vehicle options and capabilities so I could understand how everything worked and then I drove away in my new 2012 Ford Explorer! Way to go Chris and Bob Allen Ford! STRATTON L BACHMAN More

Heather and I just bought our Certified Pre-owned Edge Limited last night! We were able to get everything we wanted and more! Our expectations were met and exceeded at Bob Allen. Thanks again Chris!! Limited last night! We were able to get everything we wanted and more! Our expectations were met and exceeded at Bob Allen. Thanks again Chris!! More

I am very pleased with my first buying experience at Bob Allen. I purchased a 2011 Ford Edge. Very satisfied with the whole experience. Would definitely recommend Bob Allen to friends and family. Allen. I purchased a 2011 Ford Edge. Very satisfied with the whole experience. Would definitely recommend Bob Allen to friends and family. More

Don was will to answer any questions that I had. He was incredibly friendly and helpful. I was running late to my appointment and he waited for me to show up and wasn't irritated at all. He was ready to si incredibly friendly and helpful. I was running late to my appointment and he waited for me to show up and wasn't irritated at all. He was ready to sit down and work with me on what vehicle would be the best option for me. More

This is by far the best auto dealer I have worked with. Great people and service!!! I highly recommend them and will return for my next auto purchase. Great people and service!!! I highly recommend them and will return for my next auto purchase. More

Had purchased a Ford Explore there before in 1995 And my Husband is a Retired Ford Auto Worker in Claycomo Missouri. So there was no other reason not to return to Bob Allen. And the customer service is top Husband is a Retired Ford Auto Worker in Claycomo Missouri. So there was no other reason not to return to Bob Allen. And the customer service is top notch. Kelly is customer serevice oriented. And so am I. More

Customer service as soon as I walked in the door was outstanding. From top to bottom. Dale was very helpful in showing the ins and outs of the Ford Edge we purchased. I would highly recommend this dea outstanding. From top to bottom. Dale was very helpful in showing the ins and outs of the Ford Edge we purchased. I would highly recommend this dealership to my friends and family. More

We had a great experience at Bob Allen Ford! From walking in the door, through the test drive and purchasing process, everything was professional and personal! Dale was very easy to work with as he was very in the door, through the test drive and purchasing process, everything was professional and personal! Dale was very easy to work with as he was very honest through the whole process - this made my husband and I feel very comfortable with our "big" decision. Car buying can be very stressful and make you feel a lot of pressure when you are spending a lot of money. Not once did I feel pressured or uncomfortable. Dale and the management staff worked with us until we were completely happy. I appreciated the patience, integrity and whole experience of buying a car at Bob Allen. Three other things to note - they have a great rescue Dog that roams the showroom - you can tell the employees just love him. When we were waiting to go through the finance process at the very end of a long Saturday - we had two other employees come up to us and congratulate us on our new purchase. Lastly - the financial portion was so easy and the gentleman that we went through the financial process with with was awesome! He was funny and SO easy to work with. I would highly recommend Bob Allen Ford to any of my friends or family! More

Chris Scudiero helped me and was very knowledgeable about the car I wanted. Everyone at the dealership greeted me while I was there, and I felt very comfortable and not pressured at all. I came back the nex the car I wanted. Everyone at the dealership greeted me while I was there, and I felt very comfortable and not pressured at all. I came back the next day and purchased my car! I highly recommend Bob Allen Ford. More

I was very pleased with my experience. I wasn't convinced that buying a new car was something that made sense or that the process was something that i wanted to deal with. But the experience was better than that buying a new car was something that made sense or that the process was something that i wanted to deal with. But the experience was better than i could have expected. More