Bob Allen Ford

This is not our first car buying experience with Bob Allen. Since 2007, my husband and I have purchased all our vehicles from Bob Allen and every experience has been pleasant! Because we were treated Allen. Since 2007, my husband and I have purchased all our vehicles from Bob Allen and every experience has been pleasant! Because we were treated with respect from the moment we came through the door, Brad Hewlett, and his father, Bob, earned our business and respect. My first vehicle, a 2007 Edge, was "totalled-out" in a fatality accident on an Oklahoma highway. After getting home, I contacted Brad and after expressing concern for our well-being, asked what could he do to help get us into a vehicle without any hassles. I picked out a 2008 Edge and we were in and out of the dealership in 90 minutes! In 2010, My husband traded in his 2005 Fusion for a 2010 Taurus and was, again, treated with the same, excellent customer service! The transaction was again a smooth one, again, hassle-free! And when our vehicle had not arrived when we were schedule to pick it up, we were supplied with a complimentary vehicle for the weekend! Although a new car purchase was not the original plan, when we went into Bob Allen on Friday, February 3rd, I am very pleased with end results! From the moment we decided to trade in our 2008 Edge and upgrade to a 2012 Edge, the entire staff went above and beyond to ensure we got the vehicle with the amenities I wanted and financing that fit our budget! A big thanks to Jason, for working finance magic, Ray for searching high and low and finding my vehicle and getting it to the dealership the next day! Overall, all our car buying experiences have been positive and we tell our friends and family that if they want a great car buying experience, to visit Bob Allen Ford. THey will be glad they did! More

I was in the market for a New 2012 Ford Explorer and I had some specific interior and exterior colors and options that I wanted. I was able to build a new Ford Explorer through the "Ford" website and it had some specific interior and exterior colors and options that I wanted. I was able to build a new Ford Explorer through the "Ford" website and it referred me to Bob Allen Ford. Chris Scudiero in internet sales with Bob Allen Ford contacted me to set up an appointment to view and test drive their vehicles. I noticed that their dealership had the most Ford Explorers on their lot to see but for one reason or another, they didn't quite have the colors and options I wanted. Chris however, was really listening to what I wanted and quickly had an idea. Within a few minutes, he came up with the vehicle I was looking for: it was sitting right on the unloading dock at the railroad station in KC! Chris told me if I wanted it, he would drive out to the railroad yard and pick it up for me to have it ready the next day. I decided I would like to purchase the vehicle and it didn't take long after that to come to an agreeable sales price that I thought was very reasonable. We completed the paperwork and Chris said he would have it ready when I got there next day. With the vehicle not being on the dealerships lot, I was a little sceptical that it would be ready by the next day. BUT LISTEN TO THIS: as I was driving out of the dealership parking lot that day, a vehicle transport full of new cars came driving up and I could see my new car on the transport being delivered to the dealership! I went home knowing it would be ready and just as Chris had promised, Bob Allen Ford had it all checked out, cleaned up and a full tank of gas in it by the time I got there the next day. The dealership delivery person completely went over all of the vehicle options and capabilities so I could understand how everything worked and then I drove away in my new 2012 Ford Explorer! Way to go Chris and Bob Allen Ford! STRATTON L BACHMAN More

Heather and I just bought our Certified Pre-owned Edge Limited last night! We were able to get everything we wanted and more! Our expectations were met and exceeded at Bob Allen. Thanks again Chris!! Limited last night! We were able to get everything we wanted and more! Our expectations were met and exceeded at Bob Allen. Thanks again Chris!! More

I am very pleased with my first buying experience at Bob Allen. I purchased a 2011 Ford Edge. Very satisfied with the whole experience. Would definitely recommend Bob Allen to friends and family. Allen. I purchased a 2011 Ford Edge. Very satisfied with the whole experience. Would definitely recommend Bob Allen to friends and family. More

Don was will to answer any questions that I had. He was incredibly friendly and helpful. I was running late to my appointment and he waited for me to show up and wasn't irritated at all. He was ready to si incredibly friendly and helpful. I was running late to my appointment and he waited for me to show up and wasn't irritated at all. He was ready to sit down and work with me on what vehicle would be the best option for me. More

This is by far the best auto dealer I have worked with. Great people and service!!! I highly recommend them and will return for my next auto purchase. Great people and service!!! I highly recommend them and will return for my next auto purchase. More

Had purchased a Ford Explore there before in 1995 And my Husband is a Retired Ford Auto Worker in Claycomo Missouri. So there was no other reason not to return to Bob Allen. And the customer service is top Husband is a Retired Ford Auto Worker in Claycomo Missouri. So there was no other reason not to return to Bob Allen. And the customer service is top notch. Kelly is customer serevice oriented. And so am I. More

Customer service as soon as I walked in the door was outstanding. From top to bottom. Dale was very helpful in showing the ins and outs of the Ford Edge we purchased. I would highly recommend this dea outstanding. From top to bottom. Dale was very helpful in showing the ins and outs of the Ford Edge we purchased. I would highly recommend this dealership to my friends and family. More

We had a great experience at Bob Allen Ford! From walking in the door, through the test drive and purchasing process, everything was professional and personal! Dale was very easy to work with as he was very in the door, through the test drive and purchasing process, everything was professional and personal! Dale was very easy to work with as he was very honest through the whole process - this made my husband and I feel very comfortable with our "big" decision. Car buying can be very stressful and make you feel a lot of pressure when you are spending a lot of money. Not once did I feel pressured or uncomfortable. Dale and the management staff worked with us until we were completely happy. I appreciated the patience, integrity and whole experience of buying a car at Bob Allen. Three other things to note - they have a great rescue Dog that roams the showroom - you can tell the employees just love him. When we were waiting to go through the finance process at the very end of a long Saturday - we had two other employees come up to us and congratulate us on our new purchase. Lastly - the financial portion was so easy and the gentleman that we went through the financial process with with was awesome! He was funny and SO easy to work with. I would highly recommend Bob Allen Ford to any of my friends or family! More

Chris Scudiero helped me and was very knowledgeable about the car I wanted. Everyone at the dealership greeted me while I was there, and I felt very comfortable and not pressured at all. I came back the nex the car I wanted. Everyone at the dealership greeted me while I was there, and I felt very comfortable and not pressured at all. I came back the next day and purchased my car! I highly recommend Bob Allen Ford. More