Bob Bell Chevrolet
Balltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I believe the salesperson name was Brianna. She was good at showing us what we were interested in, test driving and showing us around. She was good at showing us what we were interested in, test driving and showing us around. More
One star away too much. I paid $650 to fix my silverado brakes. After i drove it for 3 days the same problem pops up .returned it to them to fix the same problem. My track I paid $650 to fix my silverado brakes. After i drove it for 3 days the same problem pops up .returned it to them to fix the same problem. My track was setting there for nearly 4 months i didn't get any updates ..i decided after the long waiting time to go back see what is going on I was surprised that they lost the key I spooke to one lady at front desk about .she said they couldn't do anything to my truck and no refund for i did paid after back and forth a gentleman came from the rear office saying i have to take my truck with nothing been done to it .and they made no working key i just used my spare key to get my track out of there.they were very rude i decided just to live I have all paper work More
I was working with about 5 different dealerships within a 2-3 day period because I knew I was ready to pull the trigger and purchase a vehicle. I can tell you that from the moment I spoke with Bob Bell Chevr 2-3 day period because I knew I was ready to pull the trigger and purchase a vehicle. I can tell you that from the moment I spoke with Bob Bell Chevrolet, I knew I wanted to buy from them. I could immediately tell from their tone, they wanted my business and transparency was quite evident. Integrity and transparency were key points for me. We were able to make some commitments that we both kept and it was a win-win for everyone. I was especially pleased with Briana in sales who not only was she very polite and professional but went above and beyond with her customer service skills and with her level of details. Also, George the GM who was absolutely professional, respectful and did what he needed to do to sign off on the deal. Bob Bell will definitely be the dealer of choice for any of my circle of friends who are in the market for new vehicles. Thank you for your integrity and transparency and also for fulfilling your commitments. More
I took my car to Bob Bell Kane Street, It took them four months to figure that it needs power module replaced. Once I was handed over vehicle, driver side window panel was not closed, Stick was not adj four months to figure that it needs power module replaced. Once I was handed over vehicle, driver side window panel was not closed, Stick was not adjusted, tire monitors were some how not work and oil stains inside vehicle. Within a month I was told my starter was mala functioning, another $1800, now withing week of that, check engine sign is own with oil pump pressure sign. They fix one thing and I see three more problems More
I have taken both of my vehicles there for oil changes and break work. On my last visit I ordered a set of new tires that was a Friday morning was told they would be there friday aftrnoon and car will be and break work. On my last visit I ordered a set of new tires that was a Friday morning was told they would be there friday aftrnoon and car will be ready that day; it took until Tuesday the following week to get my vechicle srerviced; they compt a rental but i still don't think it should have taken that long plus the women who I was dealing with kept changing her dates of completion. All in all I would use them again but I would wait until tires are on site before leving my car. More