Bob Bell Chevrolet

John Ladd was our salesman, he made us feel like we are family. We had a great experience at Bob Bell and we would recommed your dealership to everyone we know & come across. John is a great guy & he knows family. We had a great experience at Bob Bell and we would recommed your dealership to everyone we know & come across. John is a great guy & he knows the Chevrolet products very well. This purchase of our new 2012 Chevrolet Cruse was my best experience with buying a car I have ever experience. Thank you guys!!! More

this dealership sucks, they claim they have the best banks that will work with you start off thats so untrue.. they led me on to think all i would need is one simple document and they can get me approve banks that will work with you start off thats so untrue.. they led me on to think all i would need is one simple document and they can get me approved get the document take it to them after hours and hours of sitting there they come back and say they cant help... that same day they turned me away i went to eastern motors and got a top model malibu LTZ better color and everything and a better price so to anybody looking for a guaranteed car screw bobbell chevrolet on kane st. go to eastern motors no hassle and you will get a better deal... thanks bobbell More

Felt no pressure from the dealership. John was very friendly in starting the buying process and after a snag in the "FINAL" price at the finance end, all was worked out to my satisfaction. Will definat friendly in starting the buying process and after a snag in the "FINAL" price at the finance end, all was worked out to my satisfaction. Will definately return and recommend BOB BELL to friends and family. More

We greatly appreciate the wonderful customer service that Melanie and the financial department provided us with the purchase of our new truck. We are very pleased with our purchase. Melanie and the financial department provided us with the purchase of our new truck. We are very pleased with our purchase. More

My fiance went to Bob Bell to purchase a car for myself as a surprise. The sales lady we worked with was very friendly and understood all our concerns. I would purchase a car from her again. as a surprise. The sales lady we worked with was very friendly and understood all our concerns. I would purchase a car from her again. More

They had 3 different managers and the sales person working on me. The sales person went back and forth with his manager on pricing. I printed off the inter price for the vehicle I bought and it was 44 working on me. The sales person went back and forth with his manager on pricing. I printed off the inter price for the vehicle I bought and it was 44285,00 and I took it with me. The very first price gave me was over $48,000.00. I told the manager that price was not the sticker price I printed out of their inventory. Of course he gave me a bull of a story. He than said I could order one with less equipment on it. I said ok we can do that. He came back with a price and when I tried to negotiate the price, he told me there was no red cross sign on the lot. I told them originally I was paying cash for the vehicle you would have thought they would have treated better than that. While I was sitting there I was thinking why they would not make a deal on the avalanche since I was paying cash and it was the end of the momth. Lo and behold another different manager came out to me and askedif i would buy the avalanche for $41,400 and I said yes. Remember they wanted over $48,000 on the first go around. What a scheme they have when dealing with the customer. After I signed all the necessary I told them I would be back that night with my wife and have the check for them. When I returned that night to pick up the avalanche they lost a set of keys. Really professional. They told me they bring it to me house the next morning. And as I expected they did not bring them to me. I finally had to drive down the dealership so they can make a new set of keys and program them. I only bought the avalanche because they were the only dealership that color on stock.Never again will I buy anything from that dealership. They are a bunch of con artists. I have been vehicles for 45 years, and I never experienced anything like thois. The salesman was fine to deal with, but the managers deal with a fork tongue. More

The staff was friendly and very helpful. We did not feel pressure to buy any vehicle. The financing was easily done and went very smooth. pressure to buy any vehicle. The financing was easily done and went very smooth. More

I was looking to purchase a new Chevy sedan. I came on on a Thursday afternoon and Gaurav, my sales consultant, helped me test drive a whole bunch of different models, and walked me through the different opt a Thursday afternoon and Gaurav, my sales consultant, helped me test drive a whole bunch of different models, and walked me through the different options. I told him what I was looking for, and he worked hard to give me the car that best fit my interests. He was completely honest with me, suggesting less expensive options when he thought they would be more appropriate for what I wanted, and not trying to push models or options I didn't need. When I made my decision and came back on Saturday morning to buy a car off the lot, he picked me up at my apartment, he arranged it so I could get my title and license plates done right at the dealer (and save myself a trip to the DMV), and he walked me through all the new options on the car I purchased. An honest salesman more interested in helping me get the car that best fit my needs, not simply trying to make me spend money I didn't have to -- that's what you look for in a car dealer. And with lots of Chevy dealerships to choose from, honest guys like Gaurav make the difference. I would definitely recommend to my friends to buy cars from Gaurav and Bob Bell Chevrolet. More

My husband and I recently went looking around for our dream truck, a 2500 Chevy silverado with a crew cab, 8' bed, duramax diesel, the full package. We had just got off of our midnight police shift, star dream truck, a 2500 Chevy silverado with a crew cab, 8' bed, duramax diesel, the full package. We had just got off of our midnight police shift, starting at 08:30am and first went to Fox in laurel, Maryland. We told them what we wanted, they had first told us what we were looking for did not exist. We test drove a very basic Chevy silverado diesel, liked it, however, it was not what we wanted (package, color, everything). It also did not have an alarm system or automatic locking doors. They were trying to get us to purchase this, for about $50,000, the same price as the fully loaded truck we wanted. Then they ran a search they said of all the dealerships around the area for the kind of truck we wanted, said it does not exist, and tried to throw other trucks our way that didn't even appeal to us. So disappointed, we told them we were going to grab a bite to eat and think it over. When we left there we called up numerous dealerships around our area looking for this truck, no one had it. We called JBA Chevrolet in glen burnie, Maryland, they said they had it. So we drove there, and came to find they just told us that to get us there, they did not have it. Then they told us they could find it for us and have it brought over from another dealership, and told us they found one in Virginia. We also received a phone call from Fox in laurel, Maryland stating they miraculously found the same one in Virginia, as well. JBA told us it would take about three hours for it to arrive, for us to go out somewhere, eat, do whatever. Fox in laurel, Maryland called us as well and said they had the truck coming to them too, that it was on the way. That was around 2:30pm, we were so exhausted, depressed, did not know what was going on, and actually took it upon ourselves to do a search for this truck in Virginia. It was not in Virginia, our dream truck was at Bob Bell Chevrolet in Baltimore! We spoke on the phone with one of the managers, who was very nice and professional, told him what we went through all day, and he said no dealership is getting this truck, if we want it we need to go there, and yes it is really there. We were ecstatic and immediately drove there. As soon as we pulled up in the parking lot, we saw it, our dream truck, right in front of u! Fox in laurel, Maryland lied to us, 1. Telling us it did not exist, and 2. Telling us it was on its was (from Virginia), JBA Chevrolet in glen burnie, Maryland lied to us, 1. Telling us they had it, making us drive all the way there for nothing, and 2. Also telling us it was on its way there from Virginia. Well we found it, and NOT in Virginia. The entire staff was very welcoming and professional upon our arrival and entire time there. Melanie Sersen was awesome working with us, assisting us with our paperwork, also gave us the manual and keys! The manager came out to greet us, shook our hands, and was just very genuine and appreciative. You hardly ever see managers AND staff that have such positive attitudes, and are so professional and willing to help you out- But Bob Bell Chevrolet in Baltimore has all of that. Even our dream truck! Once we finished all of our paperwork with Melanie, we met with Lisa Henderson. She was absolutely fantastic, really helped us out and took care of all of our financial work. She did it quick too, we even got our license plates! Between her and Melanie getting us all situated, we were in and out of there less than 2 hours. It was such a great experience, we were very satisfied with everything. Our only complaint is that we did not go there first, that we wasted our time at Fox in laurel, Maryland and JBA Chevrolet in glen burnie, Maryland. Do yourself a favor, skip all the bullsh*t and go straight to Bob Bell Chevrolet in Baltimore, they'll treat you right and really do have what you are looking for! More

I had great experience of buying my car at Bob Bell Chevrolet. General sales manager greeted me and directed me to sales consultant who on a very professional level assisted me with buying a car. I was Chevrolet. General sales manager greeted me and directed me to sales consultant who on a very professional level assisted me with buying a car. I was hundred percent satisfied. I would definitely recommend this dealer to anyone. More