Bob Bell Chevrolet

Bought a 2014 silverado that was transferred in. Overall process was good. Very dissatisfied with the fact that they only had one key and fab available at delivery, and truck had no mats. Well they got me a process was good. Very dissatisfied with the fact that they only had one key and fab available at delivery, and truck had no mats. Well they got me a key no eta on fab, and said mats are backorderd and gave me a cheap $5 set to use that I should have left instead of taking. 2nd purchase in < 2years post sale service very dissatisfied probably won't be returning. It was all good they got paid and I am still fab and matless. More

I started the week off searching http://cars.com for I started the week off searching http://cars.com for deals on a Chevy Colorado. To my disappointment I found a big goose egg in the local area. The I started the week off searching http://cars.com for deals on a Chevy Colorado. To my disappointment I found a big goose egg in the local area. The wife suggested reconsidering the F-150 at Norris Ford because they were giving a $7000. discount bringing the truck of my interest to $28,000. At 4pm on Thursday March 21st I took the F-150 for a test drive and was somewhat content with the findings. At 6pm I showed up at Bob Bell and was inquiring about a previous internet conversation I had with Andrew Supa about transferring a Colorado 4X4 in from another dealership. As I began browsing the lot, I was met with (sales associate) Joe Evans. Mr. Evans invited me into the dealership to discuss locating the vehicle I wanted. I informed Joe that I had already done my homework and found several between the Eastern Shore and Pennsylvania. I simply said I'll give you a rough idea what I want and lets see what you can round up. Mr. Evans returned by saying, "tell me exactly what you want", "I'll get it here tomorrow". So I gave Joe the exacts, Joe made a phone call, talked to his manager and the truck I really wanted was on its way. I went home that evening and again did a little more homework to research that truck and calculate the financing just to cover my hyde. On Friday March 22nd at 6pm, I returned to Bob Bell and as I arrived, I noticed the truck I asked for was there, right out front and was exactly the one I wanted. This is the fifth vehicle I had purchased from Bob Bell in recent years. On March 22nd two awesome things happened, I purchased another really cool vehicle from Bob Bell via a top notch salesman and I didn't make the mistake of having to deal with the dreaded local Norris Ford dealership. At the conclusion of this truck deal, I again was tickled because the numbers I had crunched and calculated in the previous evenings were actually not as good as the deal the financing manager offered. Thanks for the Honesty, You Guys and Girls ROCK, Steven C. Goodman United States Department of Homeland Security More

Joe Evans is a really great guy! He is honest and a lot of fun to work with! I got the car I love for a great price! of fun to work with! I got the car I love for a great price! More

The consultant Joe Evans was very knowledgeable about the cars I was interested in and showed me what I wanted, answered my questions and provided all the information to allow me to make a good decision. The cars I was interested in and showed me what I wanted, answered my questions and provided all the information to allow me to make a good decision. The other employee's Camille, David and the manager were very helpful also. All the employee's were very curtious , knowledgeable and not impatient at all. They waited long past the time they should have left work for my car to be finished to my satisfaction. They helped me get the best deal for the car with rebate allowances available. I feel they went above the normal procedures to help me with my purchase and I am very happy with my new car. I would recommend them to friends and family without a second thought. More

I bought a car at this location about 1 month ago, I was told by Bryan Davison that my car had the remote start. I thought it was such a great feature and it was one of the reasons why I purchased it. Bryan told by Bryan Davison that my car had the remote start. I thought it was such a great feature and it was one of the reasons why I purchased it. Bryan told me that I had to set up an account to get it all activated. So, I went home, did what I was told, and it still didn't work. I called Bryan asking about it, he said he THOUGHT my car had the remote start, that is why he told me. So, I purchased a CAR thinking I was gonna get this nice feature, and I didn't. The other issue I'm having, it's been a month since I purchase the car, and my car still without tags. All I wanted was to use the old tags on my new car. Bryan told me I was gonna get a phone call letting me know when I should come back to pick up the hard tags because the names had to be changed on the registration. I don't sell cars, I trusted what Bryan told me. Long story short, its been a month and nothing is resolved. I went back to speak with the General Service Manager, George Cuff, and he treated me like an idiot, he didn't even said sorry for the inconvenience. He blamed on Bryan, who no longer works at Bobbell anymore. When I told him I was going to speak to my lawyer, he simply said, " ok, go and speak with your lawyer", turned his back and left me there alone. Extremely disrespectful! At the day of the purchase, everybody seemed so nice and helpful, but of course, now that the purchase is made, they don't care about their costumer. More

Bob Bell Chevrolet had advertised a slightly used Jeep Liberty at the Kane St, Baltimore store. We had compiled a listing of similar vehicles from a number of area dealers and found the staff at Bob Bell Liberty at the Kane St, Baltimore store. We had compiled a listing of similar vehicles from a number of area dealers and found the staff at Bob Bell Chevrolet to be the most accommodating and willing to work with us to complete the purchase. We were impressed with their "low keyed" approach to the negotiation process as well as their "no hassle" process of transferring the tags and registration from our trade vehicle to the vehicle purchased. We were surprised to be able to drive the new vehicle home the same day as purchased. Having bought two cars from the Bob Bell organisation , I'd highly recommend them. More

We purchased a used 2012 Chevy Silverado 3500 from Bob Bell Chevrolet in Baltimore. I did extensive research prior to making this purchase, and could not find an equivalent vehicle for a lower price anywh Bell Chevrolet in Baltimore. I did extensive research prior to making this purchase, and could not find an equivalent vehicle for a lower price anywhere. The staff at Bob Bell were extremely friendly, and dedicated to providing outstanding customer service. Our salesperson, Haywood Scott, was courteous and professional. The used car sales manager, Rick Schofield, went out of his way to share his personal experiences with diesel trucks, and gave us many useful tips. I was surprised to have such a pleasant, positive car buying experience. I would recommend Bob Bell Chevrolet to anyone looking to buy a quality used car at a competitive price. More

I had a wonderful experience this past week dealing with Bob Bell Chevrolet. It proves that you can in this day and age purchase a vehicle strictly online without ever stepping foot in a dealership. Thank Bob Bell Chevrolet. It proves that you can in this day and age purchase a vehicle strictly online without ever stepping foot in a dealership. Thanks to the knowledgeable Internet Guy Andrew and his follow up on each and very email and phone call, I was able to purchase a pre owned Sonic for my daughter in college without a glitch. It was very educational being able to search their internet site and find all of the information via the Internet guy. Thanks again Andrew and my salesman John for completing the paperwork. I look forward to my delivery this weekend and the completion of a smooth transaction More

Excellent customer service. Great explanation of question I had about my new car selection. And of all financial documents. Big time thumbs up for John Ladd (sales Rep.) and David Kern (Business question I had about my new car selection. And of all financial documents. Big time thumbs up for John Ladd (sales Rep.) and David Kern (Business Manager) Tim Snipes 410-293-5478 Business Phone snipes@usna.edu More

My wife and I had a wonderful experience at the Bob Bell chevy store in Dundalk. Our salesman Steve was very friendly and informative. He made a very scary situation for us into a very rewarding situation chevy store in Dundalk. Our salesman Steve was very friendly and informative. He made a very scary situation for us into a very rewarding situation with our new Cruze. More