Bob Bell Chevrolet of Bel Air

Slowest Place Ever! I have been here multiple times. Every time I have ever been here I have waited over 2 hours. I get things take time, but when AAA and Pep Boys can te I have been here multiple times. Every time I have ever been here I have waited over 2 hours. I get things take time, but when AAA and Pep Boys can test a battery in 5 minutes, EXPLAIN TO ME HOW IT TAKES 2 HOURS! This isn't even the first time! I was here 6 months ago to get a battery replaced for another car and it's the same deal! I hate this place. Ive been here many times ubfortunutly and ill spare you the one time I was here for 5 hours waiting! Basically unless you have nothing better to do with your life than wait. GO SOMEPLACE ELSE! More

No Pressure Just wanted to give a shout out to Julio Martinez... He was awesome to work with...absolutely no pressure. I would definitely recommend him and this Just wanted to give a shout out to Julio Martinez... He was awesome to work with...absolutely no pressure. I would definitely recommend him and this dealership to my friends . More

"excellence in service' I had a great buying experience over at bob bell chevrolet, was a little apprehensive at first because of other not so good used car buying experience I had a great buying experience over at bob bell chevrolet, was a little apprehensive at first because of other not so good used car buying experiences in the past, BUT salesman Mark Conrad really guided me in for a smooth landing !!! I am so greatful that i was able to get with the right person ,what a big difference that makes in the purchase of a used vehicle ,,,thank you mark and i will be back!!!!!!!!!!! More

Courteous and professional On my third Chevy working with Sam Walters. Sam always goes that extra mile to assure his customers their complete satisfaction. What he promises is w On my third Chevy working with Sam Walters. Sam always goes that extra mile to assure his customers their complete satisfaction. What he promises is what you get and if it can't be done, he is upfront in telling you so. For my part, a man you can trust. More

Professional, upfront, honest car dealership Manager Chris Silk and Salesperson Miki are the best. Purchasing our 3rd vehicle from Bob Bell was a pleasant experience. Miki found just the car fo Manager Chris Silk and Salesperson Miki are the best. Purchasing our 3rd vehicle from Bob Bell was a pleasant experience. Miki found just the car for us. He explained the options and gave us plenty of time to discuss the options without any pressure. We will definitely be back to Bob Bell! More

Still waiting Here for a computer update. I was told it would take a little over an hour. My "appointment " was at 8am. Car in at 7:45am it is now 10:27am. I will d Here for a computer update. I was told it would take a little over an hour. My "appointment " was at 8am. Car in at 7:45am it is now 10:27am. I will definitely move on from this dealership. More

BELLCARE with a stipulation If I could give the dealership a NO STAR I would. First let me say that they have the most dishonest employees working for them. I had purchased a equ If I could give the dealership a NO STAR I would. First let me say that they have the most dishonest employees working for them. I had purchased a equinox with them which included Bellcare Advantage, this quote is taken right from there website (When you buy a new or certified pre-owned vehicle from Bob Bell you can buy in confidence, knowing that your Bob Bell Chevrolet of Bel Air serviced engine is guaranteed for life. You'll also enjoy free oil changes and tire rotations for the life of your vehicle). Well about 2 months ago my crossover's check engine light came on and I took it in knowing that I have what it stated above. They called and said that 2 of my engine sensors located on the ENGINE need to be replaced and that its not covered. Well I went right to the Bob Bell's website and the flyer they gave me when I brought the car and it says "Engine Guarantee for Life" no ifs, ands or buts. I told them to look at there own website and read what it says because it doesn't have an asterisk that says ask sales for more details or have small fine print at the bottom that explains whats covered and not. She then proceed to say that its only INTERNAL engine parts they cover and that my sales person's should have told me that when I purchased the car and that there is nothing they are going to do about it if i want it fix I have to pay. I have my car back NOT FIXED and I'm still trying to make them pay for what is clearly a mistake they made. This is not the right way you do business and treat loyal Chevrolet and GM customers and after 3 cars purchased from them I will not be doing any more business with them again. More

No pressure sale Bought used. Dealt with Jesse. Showed me cars in my price range. Very personable. No pressure or "let me ask my manager". Got a good price. Dealt with Bought used. Dealt with Jesse. Showed me cars in my price range. Very personable. No pressure or "let me ask my manager". Got a good price. Dealt with other friendly guys there as well. Again no pressure, no pushing. Easy to talk to and deal with. Would have liked a full tank of gas and coolant but I guess that was for new cars. Did get napkins in back and a CD in player. Minor issues. Will come back to buy again. More

read carfax closely Hi I have bought 3 previous cars at dealership with no issues. Fourth time it fell apart. Was told used jeep liberty had clean carfax. My fault took t Hi I have bought 3 previous cars at dealership with no issues. Fourth time it fell apart. Was told used jeep liberty had clean carfax. My fault took their word for it. Brought it back immediately when I found accident damage. They gave me trade in value for car I just bought. This happened a while back but I am still pissed at dealership since I was a regular customer. Question their integrity gm at that time was extremely cocky and arrogant More

Great Staff Hard Workers After looking at a lot of different cars I decided to look at a Sonic RS. When I arrived at the dealership I was promptly greeted by my salesman Jesse After looking at a lot of different cars I decided to look at a Sonic RS. When I arrived at the dealership I was promptly greeted by my salesman Jesse Fletcher. I went and got the car immediately and we went for a test drive. After we went to the office to go over the numbers but at that time they didn't work out. I don't have the best credit and knew it would be hard work. After two weeks instead of giving up he kept trying. My salesman and his uncle, who also works their, kept at it. Finally getting me the price I want on the car that I wanted. Also they cut my interest rate in half. I would recommend them to anyone I know. It was a awesome experience More