Bob Bell Chevrolet of Bel Air

I actually went to three other dealerships in the Baltimore, MD area before trying Bob Bell Chevrolet of Bel Air. With hindsight being 20/20, I now know I never needed to look anywhere else. There Baltimore, MD area before trying Bob Bell Chevrolet of Bel Air. With hindsight being 20/20, I now know I never needed to look anywhere else. There were literally several excellent vehicles in my price range at Bob Bell and all were of obvious quality. The individual I worked with, Dave Staigerwald, embodied everything you look for in a car saleman. He was completely honest and transparent, never giving the impression that there were things a car buyer simply couldn't know. He actually de-mystified the whole car-buying process for me. I came out the other end with a remarkable deal on a great vehicle and a feeling that the person who assisted me had my best interests in mind every step of the way. It troubles me that the other dealerships were obviously trying to sell me vehicles without genuine concern for what I really wanted and, moreso, what I could actually afford. The folks at Bob Bell did things differently... the right way, so to speak. They've got my business for as long as I'm still living anywhere near them. More

In a stressful situation Allan was very helpful in getting us what we wanted and needed quickly and worked with us on getting us to a price we could afford getting us what we wanted and needed quickly and worked with us on getting us to a price we could afford More

Had a great experience looking and buying a new car, the sale associate was very helpful and knowledgable. Answered any questions that I had. Sam was very friendly and customer service oriented. Was very pl sale associate was very helpful and knowledgable. Answered any questions that I had. Sam was very friendly and customer service oriented. Was very pleased with my service and will be recommending bob bell to friends and family More

Mark was a pleasure to work with. Had the bulk of the deal complete before we got to the dealership. Once we arrived we test drive the vehicle came back, did the final negotiation and was able to leave deal complete before we got to the dealership. Once we arrived we test drive the vehicle came back, did the final negotiation and was able to leave in under 2 hours. The sales team was a pleasure to work with and the finance department got me a great rate. More

Sunny demonstrated great energy in dealing with me and worked very hard to close the deal. He communicates very well and timely. Checked up on me after the sale by phone. Greeted me when I had the first worked very hard to close the deal. He communicates very well and timely. Checked up on me after the sale by phone. Greeted me when I had the first service visit and remembered my first name. More

Found the used car I was looking for at Bob Bell, as well as remarkable customer service. Sam was knowledgeable and efficient. Not sure the car buying process could have been any smoother. Thanks, Sam! as remarkable customer service. Sam was knowledgeable and efficient. Not sure the car buying process could have been any smoother. Thanks, Sam! More

Sam made buying a a pre-owned car a very pleasant experience. I can't thank him enough! He followed up on everything outstanding even after the sale. experience. I can't thank him enough! He followed up on everything outstanding even after the sale. More

Previously working with Sam Walters I owned a 2010 Chevy equinox. There was problem after problem with the car and it never seemed to get resolved. Only after dropping my car off for a third time to have pa equinox. There was problem after problem with the car and it never seemed to get resolved. Only after dropping my car off for a third time to have parts replaced in my engine and it still wasn’t corrected, was I introduced to Sam. After talking to him for 5 mins he put my mind at ease and made me feel like my problem was going to be corrected. 2 days later I was in a 2013 Chevy equinox. Sam answered all my questions and worked with due diligence to get me what I wanted. It is because of him that my faith in bob bell was restored. More

After 17 years with my 1996 Chevy 1500 WT Pickup, 5 speed manual (the last of the "stock" manual transmissions), it was time for a new truck. Our salesman, Mark Conrad - a 13 year Bob Bell employee - speed manual (the last of the "stock" manual transmissions), it was time for a new truck. Our salesman, Mark Conrad - a 13 year Bob Bell employee - showed us the 2014 Silverado 1500 Crew Cab 4x4 and we went for a test drive. WOW! You really don't know the "feel" of a new truck until you had an old one for 17 years! The quiet interior, beefed up suspension and towing package, and the options, make this truck something to look at. My wife advised me to look at the 2013's for a fair comparison. Mark said he had a 2013 in stock with the same color style as the one I test drove and it had the Vortec engine that I liked in my old truck (1996 was the year GM introduced the Vortec). After a little dickering with my trade in price for the 1996 truck and the "walk to the manager's office", we agreed on the 2013's rebate offer and the fair trade-in value. The money we saved allowed me to get options installed on the new 2013 Silverado 1500 Crew Cab and still walked away with savings in my pocket. I enjoyed talking with Mark Conrad. He answered all of my questions, educated me on the new 2013's features and gave us a good comparison between the 2014 and 2013 models. He lent me a new Chevy Cruz for a day while the service department installed my option package. The truck was ready for pick up at the exact time Mark said it would. I can't give a rating on the Service Department but my wife never had any problems with her 2007 Malibu serviced at Bob Bell. This makes our fourth vehicle bought at Bob Bell in our lifetime and we are very satisfied with our choices. Mark Conrad is a professional salesman and family man, who never pressured us into buying a vehicle. He made this "Baby Boomer" very happy with the 2013 Silverado. Thanks! More