Bob Bell Chevrolet of Bel Air - Service Center

I was on my way back to RI from FL when my transmission started slipping. I was towed (Chevy Trailblazer and camping trailer) into Bob Bell's on a Saturday morning and from that moment on I was treated lik started slipping. I was towed (Chevy Trailblazer and camping trailer) into Bob Bell's on a Saturday morning and from that moment on I was treated like I was the owner. Everyone, particularly Dan, reached out and made the best out of a difficult situation. He arranged for a rental, stored the trailer and explained how the Bob Bell dealership would proceed with the repair. The car was there for a week and each and every day he made a point of updating me on the repair progress. He also encouraged me to contact GM and open a case with them so that I would be covered for "trip interruption" costs. All my expenses from then on were covered. They completed the work by the following Saturday (May 1) and I picked up the car and trailer (they had the trailer reconnected)that day, no time wasted, it was ready to go. Given the way my family and I were treated and the service that was provided, there is no doubt in my mind that Bob Bell Chevrolet would be my dealership in the future if I lived in that area. More

Have delt with this organization for 20+ years; their quality has dropped precepitously over the past 3. bought 2003 malibu in feb/2004, had front brake rotors replaced 3 times with the arogant remark t quality has dropped precepitously over the past 3. bought 2003 malibu in feb/2004, had front brake rotors replaced 3 times with the arogant remark that it was my driving -- BULSHIT. I had 95 cavalier for 110k miles with original factory rotors. Took car to goodyear problem was rear brakes that were not working correctly which caused fron brakes to do most of the work. Had to have goodyear replace rotors/pads, and resurface and adj. rear brakes. I will never and I mean never go back to this den of crocker croakers even if my life depended on it. And to demonstrate how arrogant these people are, I discussed the problem with their so called service manager who promised (Yeah looked at me with a straight face), that He would contact me with an answer. Good that G.M. is losing market share, good that G.M. is going broke, hopefully soon real soon these aholes will die and toyota will take over -- Long Die G.M. More

On July 12,2007 I took my 1997 K1500 to Bob Bell to have the Water Pump replaced. I picked the Truck up on July 13th and, to date, I am completely satisfied. I called 2 Dealers for an estimate and Bob Bell the Water Pump replaced. I picked the Truck up on July 13th and, to date, I am completely satisfied. I called 2 Dealers for an estimate and Bob Bell quoted the least expensive of the 2. On completion of the work they were even less than quoted. However, the most important thing is that I was treated well, by a friendly, knowledgable, Service Consultant. Even more important, the Service Department backed her up by doing an excellent job. Thank you Bob Bell! I will be back. More