Bob Bell Hyundai

Very poor We spent nearly 3 1/2 hours at the dealership only to be turned down for financing AFTER being told that we WERE approved! We were upfront and let th We spent nearly 3 1/2 hours at the dealership only to be turned down for financing AFTER being told that we WERE approved! We were upfront and let them know that we had credit issues. We were told what our payment would be, went to test drive and upon returning, told sorry you must trade your only other vehicle otherwise no deal. We would NEVER do business with or refer anyone to this dealership. The only personable employee that we met was our salesman. More

Second vehicle purchase in 18 mos Very satisfied with both Hyundai's purchased at Bob Bell in the past 18months. The sales people were very helpful and I got the car I wanted with all Very satisfied with both Hyundai's purchased at Bob Bell in the past 18months. The sales people were very helpful and I got the car I wanted with all the bells and whistles included.... More

Fast Went in knowing the car and trim I wanted. Took a quick test drive, then negotiated a price and was out the door with my new car. Went in knowing the car and trim I wanted. Took a quick test drive, then negotiated a price and was out the door with my new car. More

Service Department Very Disorganized Although the buying experience was very good once you start dealing with the service department it's much more on the negative side. I purchased a 201 Although the buying experience was very good once you start dealing with the service department it's much more on the negative side. I purchased a 2015 Sonata and overall it has been a good vehicle. Prior to that I was a long term Toyota person. Very disorganized, and no consideration for your time and problems. I have utilized them for service five times now and each time was frustrated and upset. This last time they actually sent me out on a lengthy road in a vehicle that could be considered unsafe. Luckily, I am an experienced driver and was able to compensate for the condition so myself and my family were not injured and I was able to get back to the dealership. Phone calls to tell them about the condition go unanswered and no one seemed concerned. Parts take a week to get so you are just expected to let the vehicle sit or compensate for the condition. It all seems to revolve around being overloaded with work and very disorganized. Even with an appointment they may not complete your vehicle the day you bring it in. Buy the car there, but take it somewhere else for service. More

friendly staff Everyone was quite friendly offering any advice needed able to answer all questions and concerns would love to have friends and relatives purchase a c Everyone was quite friendly offering any advice needed able to answer all questions and concerns would love to have friends and relatives purchase a car rom them More

Best one yet This dealership staff are extremely friendly and very knowledgeable of their products. They worked with us in getting the best price! We highly recomm This dealership staff are extremely friendly and very knowledgeable of their products. They worked with us in getting the best price! We highly recommend them to all of our friends. We will definitely be buying there again. More

Great car buying experience! The sales people at Bob Bell had the car I wanted, the color I wanted, and at a very fair price. I had done my research. Mr. Eric Coleman made sure I The sales people at Bob Bell had the car I wanted, the color I wanted, and at a very fair price. I had done my research. Mr. Eric Coleman made sure I understood everything about this new vehicle. His professionalism was what made me decide to buy from the Bob Bell dealership. Thank you. I love my new Tucson ! More

Plesantly refreshing We were amazed at the amount of inventory and general layout of the facility. The sales and financing associates were all very professional and knowle We were amazed at the amount of inventory and general layout of the facility. The sales and financing associates were all very professional and knowledgeable. We would highly recommend Bob Bell Dealership to friends and family. More

Great My 2013 elantra was totalled out and I got a better one, 2016, for a good deal with great upgrades in a good time frame. My 2013 elantra was totalled out and I got a better one, 2016, for a good deal with great upgrades in a good time frame. More

Easy Very professional and easy to deal with. The whole car buying experience went smoothly. I came away with a monthly payment I was sure I could handle. Very professional and easy to deal with. The whole car buying experience went smoothly. I came away with a monthly payment I was sure I could handle. More