Back

Bob Bell Hyundai

Glen Burnie, MD

not yet
rated
339 Reviews
Discover unparalleled Hyundai excellence at Bob Bell Hyundai in Baltimore, your premier Hyundai dealership proudly serving Baltimore and surrounding areas, including Glen Burnie, Dundalk, Essex, Bel Air, Towson, Annapolis, Severna Park, Parkville, Columbia, Laurel, Bowie, Owings Mills, Canton, Fells Point, and Catonsville. Elevate your driving experience with our extensive selection of high-quality Hyundai vehicles. Visit us today and let our dedicated team provide you with exceptional service and unmatched expertise. Check out our extensive New Hyundai Inventory, Hyundai Certified Inventory, and our Extensive Preowned / Used inventory. We have many vehicles under $15k!
Contact Dealership

7125 Ritchie Highway

Glen Burnie, MD

21061

Directions

By Type

Showing 339 reviews

March 10, 2024

They were great to work with! I would recommend them to my friends and family. More

by gburdette
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Graham
Mar 11, 2024 -

Bob Bell Hyundai responded

Thank you for your review. We really appreciate it. We are delighted to hear that our team provided great customer service. Heather

December 11, 2023

First time Hyundai owner and brought my 2023 car in for the first oil change. BIG MISTAKE! I’d had this appointment for weeks and I came in 30m early, pulled into the Hyundai service bay and walked in to More

by ARC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Baptista
July 27, 2022

Let me preface my review by saying this happened over two weeks ago. I've contacted Bob Bell and Hyundai Corporate to try to rectify the situation and they chose to ignore me. I have no qualms about publicly More

by huizhao85
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Riley
February 23, 2022

This dealership touts transparent pricing but charge a $795 mandatory protection package on new vehicles. Was told this after calling to reserve a vehicle. Also was told by a salesman that I have to fill More

by Carman2003
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Bell Hyundai
October 24, 2021

Just bought a new 2022 Hyundai Kona at Bob Bell - James Franklin is the best sales consultant I have ever worked with. He made the entire process simple and easy, very honest and upfront. I recommend going More

by jenwilloughby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Franklin
May 11, 2021

went there and had several done.one was my car was leaking antifreeze.service said I need a replacement radiator which I got..car was not getting cool.checked radiator and I needed coolant.brought coo More

by judylmiller502
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
don't know names
May 10, 2021 -

judylmiller502 responded

And car not getting cold lke it was before i went there

May 15, 2021 -

judylmiller502 responded

Went back Thursday to get leak checked. Manager came and spoke with me..He was very kind and apologize for the way i was feeling and i was really grateful. The leak was fixed and i was out of there within 1 hour...I made a point to tell him how i was feeling about service there but also wanted him to know that was my frist complaint at the brown building. It was the qiuck service building that my main complaints were about..So thank you and i will see what happens in the future 😀

December 23, 2020

In for an oil change only, but having just hit 100k miles they did inform me of several suggested maintenance items (expected, that's fine.) They also said they had a pair of recalls to address - one of whic More

by Jonwise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Heather Graham
October 22, 2020

These people can't even get a simple oil change right. They did not properly replace the plug and my car left me strandef 3 hours away from home. I drove the brand new car almost 1000 miles after the oi More

by kat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Kopchinski
September 14, 2020

Don't let these clowns work on your car! 8 am appointment for a door handle replacement. Called at 1245 pm stating that they can replace it tomorrow! Wonderful customer service More

by Braschler1985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service
March 05, 2020

3 separate labor rates in less than an hour? I bought my car from here....so I usually get the oil changed here as well. On this particular time for my regular oil & filter changed...I was recom More

by pchalmus
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Layna Welch (Service advisor}....was very nice....but "she doesn't make the rules"
1
...